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Interval International website loading ridiculously slowly today?

gln60

TUG Member
Joined
Oct 9, 2015
Messages
1,486
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Location
The Garden State
Resorts Owned
Marriot Harbour Lake
Abound Points
Interval back up and running after overnight maintenance.
 

WorldT

TUG Member
Joined
Oct 10, 2023
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587
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377
I updated the android app with the new update and the search function is working now.
 

claraj

TUG Member
Joined
Jun 30, 2023
Messages
726
Reaction score
650
Location
Big Apple
Resorts Owned
Marriott Grande Vista, Marriott Los Suenos
Anyone having issues with II app pulling up ownership units or searching for exchanges in the app? This seems to be broken since last night for iOS and Android.
 

HudsHut

TUG Review Crew
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Tue 11/26:
on Chrome, I am having lots of spinning, spinning, when I click on "more dates" to see the rest of the list of weeks.

Have had to sign out and back in several times.
 

pedro47

TUG Review Crew: Expert
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East Coast
HudsHut, it is very slow; but I was able to get and search for my vacation exchange. Good Luck
 

PamMo

TUG Review Crew: Veteran
TUG Member
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NV
I used to love Interval, but I hate it now. I’ve had constant problems with Interval across all my devices for months now. I wonder if my accounts are black balled for some reason I can’t fathom? I still can’t book online, as the screen goes dead after I put my payment in. I have to call and am told, “Yeah, others have this problem, too. You just need to call in.” That doesn’t work when I find a gem I want to book after hours!
 

Fido Chuckwagon

TUG Member
Joined
Sep 18, 2022
Messages
1,706
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1,260
Resorts Owned
Disney’s Saratoga Springs Resort; Wyndham Bonnet Creek; Wyndham Bali Hai; Wyndham Canterbury; Wyndham Grand Desert; Marriott Grand Chateau
I used to love Interval, but I hate it now. I’ve had constant problems with Interval across all my devices for months now. I wonder if my accounts are black balled for some reason I can’t fathom? I still can’t book online, as the screen goes dead after I put my payment in. I have to call and am told, “Yeah, others have this problem, too. You just need to call in.” That doesn’t work when I find a gem I want to book after hours!
Never attribute to malice that which is adequately explained by stupidity.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,739
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Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
It was very slow for us tonight making the payment for an AC for January. It seemed to be fairly fast doing searches and going through the screens.

I also can't get the II website to take our credit card. Doesn't matter if I am selecting a stored card or inputting a new one. It instantly returns an error that it couldn't authorize. I never receive any fraud alerts from Chase. It seems to go through okay when we use a bank debit card but has the stupid Verified by Visa thing it has to go through to send us a code. That is still an issue on a different debit card we have where the Verified by Visa is attempting to send the code to a phone number we no longer have. I've contacted our bank to try and get it fixed, but it hasn't been resolved and I've lost hope.

I would rather not have to use a debit card and would prefer to charge it to our credit card to get the extra points, but when you need to book something and want to avoid calling (or can't because they are closed), then debit card it is.
 

PamMo

TUG Review Crew: Veteran
TUG Member
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NV
I also can't get the II website to take our credit card. Doesn't matter if I am selecting a stored card or inputting a new one. It instantly returns an error that it couldn't authorize…

…I would rather not have to use a debit card and would prefer to charge it to our credit card to get the extra points, but when you need to book something and want to avoid calling (or can't because they are closed), then debit card it is.
Interesting that a credit card is a problem for you with Interval, @dioxide45. That’s exactly when the site locks up for me. I don’t get any error messages, though, the screen just freezes. That’s crazy that you have to use a debit card.
 

jp10558

TUG Review Crew: Veteran
TUG Member
Joined
Oct 31, 2022
Messages
1,553
Reaction score
1,053
Location
Southern Tier NY
Resorts Owned
HGVC Seaworld
Wyndham Smoky Mountains
Foxrun Lake Lure
It was very slow for us tonight making the payment for an AC for January. It seemed to be fairly fast doing searches and going through the screens.

I also can't get the II website to take our credit card. Doesn't matter if I am selecting a stored card or inputting a new one. It instantly returns an error that it couldn't authorize. I never receive any fraud alerts from Chase. It seems to go through okay when we use a bank debit card but has the stupid Verified by Visa thing it has to go through to send us a code. That is still an issue on a different debit card we have where the Verified by Visa is attempting to send the code to a phone number we no longer have. I've contacted our bank to try and get it fixed, but it hasn't been resolved and I've lost hope.

I would rather not have to use a debit card and would prefer to charge it to our credit card to get the extra points, but when you need to book something and want to avoid calling (or can't because they are closed), then debit card it is.
Ok. I thought it was just me - when I do a getaway the first time the payment part will just sit there and spin forever. I then reload that page and do it again and it works. It would seem to me one thing you'd need is a working payment system to... IDK make money, but the amount of businesses I've run into over the last few years that make it very hard to actually pay them is starting to make me wonder if I just misunderstand running a business.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
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50,739
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Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
I find that adblockers can mess with the II website. Turning off or whitelisting the II website in our adblocker seems to help, but still can't get it to take a credit card.
 

PamMo

TUG Review Crew: Veteran
TUG Member
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NV
Tried to book a week just now, and got locked up on the payment link on my computer and phone. I remembered I have an old Kindle Fire, so thought I'd try that as an experiment. The credit card payment and exchange went through without a hitch! Go figure?
 

Fido Chuckwagon

TUG Member
Joined
Sep 18, 2022
Messages
1,706
Reaction score
1,260
Resorts Owned
Disney’s Saratoga Springs Resort; Wyndham Bonnet Creek; Wyndham Bali Hai; Wyndham Canterbury; Wyndham Grand Desert; Marriott Grand Chateau
Try DuckDuckGo browser.
 
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