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Info on Sunset Resorts, Cancun & Playa del Carmen

edward

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Hi again everybody, we have not stopped trying to get a response on the assessment fee. Don't enjoy the masochist part of this, but determined to get something in the form of a response. Also we still have not paid this. We have done our final round of contacting people, and have made it clear that it will be the last time we do so. Then we are taking other measures to elicit a response. Will keep everyone updated.
 
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bestbuyer

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Marriott Aruba Surf Club, Marriott Boston Custom House
How many of you (if any) have actually paid this assessment fee? Of course I booked my timeshare for Royal Sunset for next year and within 1 week of making my reservation I rec'd an email from Sunset stating I have yet to pay these assessment fees. I wasn't planning on paying this fee....

Thanks for the input....
 

tonyg

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Acadia Village Resort
Of course you could refuse to pay the fee and offer the membership back to the resort. You might even save some money if you wait a while then buy the place back for around $ 100.:D
 

roc

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I too am refusing to pay at this time the assessment and hoping to her the feedback from others who may have booked their vactions and not paid this assessment.
Still no lawyers commenting on the legaility of this assessment or lack of contract info.
Also has anyone been successful in selling their Royal Sunset timeshare??....I have lowered my price three times over 3yrs on the Presidential Suite and not even had a bite:annoyed: on various websites?!

Roc
 

2112

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I have no paid mine nor do I plan to.. I sent back 2 e-mails with no response and sending a 3rd today..
 

2112

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I received this answer once I contacted the right people

"This is an special assessment included in the Internal Regulations of the resort. This is the first time in 15years we request the support and comprehension from our members to cover this amount . the reason is that we have to insurances all the furniture and building of the resorts, but Any Insurenace company cover all the Tropical landscaping, pool or pool bars and restaurants , palapas or sun decks that are near the beach due the high risk they have during the natural desasters , also we have almost finish the restoration of this areas, and the beach has been recovery in full, which cost have to be cover part by the goverment and the another part from the Developers , which was very high , I suggest verify the internet web page www.sunsetworld.net/
in which you will find the update for wilma hurricane and New Beach Recovey inset in which we shows how does it works and the actual seen at sunset beach .

I am attaching the coppy of the Internal Regulations , in which you will be able to verify this information.

I Thank in advance your support and coprehension toward this matter."


Of course I questioned this in the e-mail I sent back cause I don't see this anywhere in my contract (do you in yours?) and you can't just decide your going to have some internal rules and not tell anyone, where is the legaility in that. Here is the Internal Regulations I was sent. (to large will post part here and then part in another post.

"ARTICLE 1 .- GENERAL PROVISIONS.

1.1. In these Regulations, to give clarity to same, the following definitions shall be used.

1.1.1 REGULATIONS.- Shall mean the combination of provisions contained in this instrument.

1.1.2 CLUB.- Shall mean the vacation program established in order that all persons who join same receive the lodging services in the Hotel in Vacation Periods.

1.1.3 HOTEL.- Shall mean the HOTEL SUNSET CLUB, the place where the Member is supplied the lodging services during vacation periods as agreed in the Contract.

1.1.4 PROMOTORA.- Shall mean Promotora CANCUN SUNSET CLUBS, S.A. de C.V., a Commercial Company incorporated pursuant to the laws of the Mexican Republic, or any legal or natural person contracted thereby to manage and operate the Club.

1.1.5 MEMBER.- Shall mean the natural or legal person with the right to receive the lodging services in vacation periods in the terms agreed in the Contract.

1.1.6 CONTRACT.- Shall mean the membership Contract by which natural or legal person(s) acquire the right to receive Hotel services in a Vacation Unit and to use the Common Areas during one vacation period in a determined Season.

1.1.7 VACATION PERIOD.- Shall mean the week during which the Member shall have the right to receive lodging services in the Season and Vacation Use contracted in the effective period of the Contract.

1.1.8 VACATION USE.- Shall mean the sequence with which the Vacation Period is used, which may be annual or biennial; the annual is used in consecutive form and the biennial can be used in alternate even years or uneven years, and during the effective period of the Contract.

1.1.9 SEASON.- Shall mean the period within which the Member has the right to use its Vacation Period.

1.1.10 VACATION UNIT.- Shall mean a room unit in which the Member uses his Vacation Period, said unit being variable.

1.1.11 COMMON AREAS.- Shall mean the areas other than the Vacation Unit allocated to the use of all Members for satisfaction of collective needs for fulfillment of recreational or relaxation purposes; also of a collective character.

1.1.12 ALL INCLUSIVE SYSTEM.- The system that grants to the Member the benefit of free meals in all of the dining centers of the Hotel, provided only if he selects the buffet service and domestic beverages, as well as all events organized by the Club [at no additional charge], through payment of the fee which is in force at the time of confirmation of the reservation.

1.2 .- All Members who occupy a Vacation Unit, installations, Common Areas or services, their families, dependents, guests, and generally, those who have the disposition or possibility of use through legal title or reason to said property, are committed and bound to comply with all provisions contained in the Regulations and that provided by Promotora and the Management Council.

1.3 .- The Regulations will have force until December 31, 2020, after which date all Contracts will cease to be valid and their legal effects will terminate with respect to the rights to use and occupation of the Vacation Units, but no obligation of any Member for pending debt or for any concept will cease to be enforceable, and Promotora may exercise any legal means to enforce the payment.

ARTICLE 2.- DESCRIPTION OF THE REAL ESTATE.

2.1 HOTEL SUNSET CLUB. Is located on Lot 13-B Boulevard Kukulcán in Cancún, Quintana Roo and has 202 suites, Common Areas, with lobby, parking lots, bar, gardens, swimming pool, wadin pool and Helicopter pad.

ARTICLE 3.- DESCRIPTION OF FURNISHINGS FOR THE VACATION UNITS .

3.1 The following types of Units are available.

Unit type: Studio.

Capacity: Private two ( 2 ), Maximum four ( 4 ) persons.

Approximate area: 44 m2 (474 sq. Ft)

Includes:

Private bath with:

Washstand

Toilet

Bath tub with shower

Kitchenette equipped with:

Refrigerated bar

Burners

Oven

Sink and Cutting surface

Dishware for 4 persons

Breakfast nook for two to four persons.

Living area with sleeper couch and chairs.

One television set

Telephone

Hotel bed (Queen Size)

Night tables

Chest of drawers

Closet.

Unit type: One bedroom.

Capacity: Private four (4), maximum six (6) persons .

Approximate area: 89 m2 (958 sp. Ft )

Includes :

Two private bathrooms with:

Washstand

Toilet.

Bath tub with shower

Kitchenette equipped with:

Burners.

Oven.

Sink and Cutting surface

Dishware for 6 persons.

Dining area for four to six personas.

Living area with sleeper couch and chairs.

Two television sets .

Telephone

One private bedroom with:

King size bed.

Living area with sofa-bed.

Dressing room

Night tables

Chest of drawers

Closet.

Jacuzzi.

Unit type : Two bedrooms.

Capacity: Private six (6), maximum eight (8) persons.

Approximate area: 133 m2 (1434 sq. Ft.)

Includes :

Three private bathrooms with:

Washstand

Toilet.

Bathtub with shower

Kitchenette equipped with:

Refrigerator.

Burners.

Oven.

Sink and Cutting surface

Dishware for 6 persons.

Dining area for six persons.

Two living areas with sleeper couch, chairs, television sets

Three television sets

Telephone

Two private bedrooms.

One with:

King size bed

Bath/dressing room

Night tables

Chest of drawers

Closet.

Television.

Telephone

Jacuzzi.

The other with:

Double beds.

Living area with sofa-bed.

Bath/dressing room

Night tables

Chest of drawers

Closet.

Television

Telephone

Jacuzzi.

Unit type: Presidential suite.

Capacity: Private six (6), maximum eight (8) persons.

Approximate area: 145 m2 (1560 sq. Ft.)

Includes :

Two private bathrooms with:

Washstand

Toilet.

Bath tub with shower

Two kitchenettes equipped with:

Refrigerator or refrigerated bar

Burners.

Oven.

Sink and Cutting surface

Dishware for 8 persons.

Dining area for six to eight persons in the principal room.

Dining area for two persons in the double bedroom

Living area with sleeper couch, chairs and television

Three television sets

Telephone

Two private bedrooms:

One with:

King size bed

Bath/dressing room

Night tables

Chest of drawers

Closet

Television

Telephone

Jacuzzi

The other with:

Double beds

Living area with chairs

Bath/dressing room

Night tables

Chesto of drawers

Closet

Television

Telephone

Private access to each unit

Unit type: Master Suite

Capacity: private six (6), maximum eight (8) persons

Approximate area: 157 m2 (1,690 sq.Ft)

Includes:

Three private bathrooms with:

Washstand

Toilet.

Bath tub with shower

Two kitchenettes equipped with:

Refrigerator or refrigerated bar

Burners.

Oven.

Sink and Cutting surface

Dishware for 8 persons.

Dining area for six to eight persons in the principal room.

Dining area for two persons in the double bedroom

Two living areas with sleeper couch, chairs and television

Three televisions sets

Telephones

Two private bedrooms:

One with:

King size bed

Bath/dressing room

Night tables

Chest of drawers

Closet

Television

Telephone

Jacuzzi

The other with:

Double beds

Living area with chairs

Bath/dressing room

Night tables

Chest of drawers

Closet

Television

Telephone

Private access to each unit "
 

2112

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ARTICLE 4.- PERIODS FOR USE OF THE UNITS.

4.1 The Member may use his Vacation Period in any week, taking into consideration whether his use is annual or biennial, provided it is available during the period he wishes to use it and it is within the same Season contracted, or another of lower classification than his Season, pursuant to these Regulations and in accordance with the following table:

PLATINUM season: Any of the 52 weeks, including CHRISTMAS, NEW YEARS, HOLY WEEK, and EASTER WEEK.

GOLD season: Any week EXCEPT that of Christmas, New Years, Holy Week and Easter Week. Said restriction operates only for occupancy in Cancún, since through the International Exchange System, he may use his Vacation Period in the excepted Season.

4.2 Promotora shall verify that availability of space exists to be able to provide the lodging services in the Vacation Period requested by the Member, which commence on SATURDAYS at 15:00 hours and end at 11:00 hours on the following SATURDAY.

ARTICLE 5.- CONDITIONS FOR USE OF VACATION UNITS AND COMMON AREAS.

5.1 The Member, his family, guests or visitors shall use the Vacation Unit, the Common Areas, and the other services of the Hotel under their own risk and absolute responsibility, and therefore, the Hotel and its Operator are exempt from any liability for damage or loss that they may experience by reason of any accident or other contingencies that may there arise, provided they are not imputable to the Hotel or its Operator. For these purposes, the Hotel is bound to maintain in force the insurance to cover the damages to which Official Mexican Standard NOM-029-SCFI-1993 Commercial Information-Elements refers, governing time share service (hereafter, the NOM).

5.2 The Member, his family, guests or visitors shall use the Vacation Unit, the Common Areas and the other services of the Hotel, in accordance with their ordinary nature and use, respecting the fundamental standards of health and safety, and in strict compliance with the Regulations.

5.3 The Member, his family, guests or visitors may not modify, alter, vary or replace the property and installations of the Common Areas, of the Vacation Unit, or of its furnishings.

5.4 The Member, his family, guests or visitors may not engage in acts that disturb the tranquillity of the other Members, or use the property, installations and services outside the hours established by Promotora.

5.5 The Member is liable for proven damages that his family, guests or visitors may cause to the Vacation Unit, its furnishings, equipment, utensils, or to the installations, common areas and services, although they be originated by negligence or lack of care, and must replace that missing from the inventory of the Vacation Unit, if any, in accordance with the initial list provided at the time of occupancy or for any modification to the real property.

5.6 Members must respect the occupancy established for each of the Vacation Units, in accordance with the following table:

STUDIO UNIT : 2 PERSONS, MAXIMUM 4

ONE BEDROOM UNIT : 4 PERSONS, MAXIMUM 6

TWO BEDROOM UNIT : 6 PERSONS, MAXIMUM 8

PRESIDENTIAL SUITE UNIT : 6 PERSONS, MAXIMUM 8

MASTER SUITE UNIT : 6 PERSONS, MAXIMUM 8

ARTICLE 6.- RESERVATION SYSTEM.

6.1 The Member must make the reservation for the desired week through the Reservations Department, either personally, by telephone, telefax, telegraph, certified mail, or any other effective means and it shall be confirmed for Promotora, by any of the aforesaid means up to thirty days before the start date of the period requested, sending the corresponding Occupancy Letter on prior payment of the maintenance and All Inclusive Service fees in force, which the Member must present when he registers at the Hotel; otherwise, the requested reservation shall be deemed not confirmed and no charge will be made to the consumer.

6.2 The Member must make his reservation at least 60 calendar days and no more than one year before the date of the first day of the desired Vacation Period, since all reservations are subject to availability.

6.3 The reservation must be done for the Season that pertains to the Member or for one of lower classification than his Season.

6.4 To enable processing of a reservation, the Member must be current in the payments agreed in the Contract, in addition to paying the maintenance and All Inclusive Service fees in force.

6.5 Unused periods or days may not be accumulated for subsequent years or periods.

6.6 For the case that, due to reasons imputable to Promotora, the Member is unable to use the services agreed in the contract, after the reservation has been confirmed, he shall immediately be lodged, for the account of Promotora in some establishment in this city with the same quality and classification, and if not, [Promotora] must reimburse the provable expenses that the Member has incurred for travel from his place of origin to the development and return, with in a period no longer than 5 calendar days counted from and after the date on which the service should have been rendered, replacing the Vacation Period for him on the date that both parties agree; otherwise, the provisions of the corresponding contract shall control.

6.7 Those cases where the Member cannot use the reserved service for reasons of Act of God or force majeure are exceptions to the provisions of the preceding provision.

ARTICLE 7. MAINTENANCE FEES.

7.1 The maintenance fees shall be individual and shall have the character of ordinary and extraordinary.

7.2 Ordinary maintenance fees originate in the payment that the Member will make to have the right to use and enjoyment of the Vacation Period acquired in the contracted Season, and apply to service and maintenance of the Vacation Units, services for the establishment, installations, and Common Areas, as well as to pay the expenses generated for the professional fees of Promotora, the insurance and bond premiums that must be contracted, taxes, duties, and other contributions caused or that may be caused by the development or its operation, as well as the creation of the reserve fund pursuant to the Law which establishes the rules to which Contracts entered into for the time share regimen in the State of Quintana Roo are subject.

7.3 The ordinary maintenance fee shall be annual, and must be paid by the Member whether or not he uses his Vacation Period.

7.4 Promotora may increase the ordinary maintenance fee in a proportion equal to the inflation factors that result from the Consumer Price Index established by Banco de México or American inflation (FED), whichever is greater; said increases must be notified in writing to the Member during the month of September, and shall take effect beginning on January first of the immediately following year.

7.5 Extraordinary fees will have as object the conservation and replacement of furniture or equipment of the Hotel which exceed the amount of the reserve fund, without which the real estate, or a part thereof, or the Common Areas, or the installations or equipment run the risk of being lost, destroyed, or of deteriorating, and therefore they would cease to fulfill the purposes for which they were created.

7.6 The Member must be current in payment of all fees to which this article refers in order to use a Vacation Unit in the Season contracted in the desired Vacation Period; otherwise, he will lose the right to use the period corresponding to that year and, to be able to use those thereafter, he must become current in payment of his fees, including penalty interest and collection expenses.

ARTICLE 8.- EXCHANGE SYSTEM.

8.1 Promotora must retain affiliation of the Club with an international vacation exchange system in order that the Member, through payment of the fees established by said exchange system, may make use of his vacation periods through same. Promotora shall pay the initial registration, it being the responsibility of the Member to pay for the subsequent annual registrations and all expenses relating to his exchanges, on the understanding that supply of said service shall be the sole and exclusive responsibility of the exchange company.

ARTICLE 9.- ADDITIONAL SERVICES
9.1 The additional services that the Club offers, such as food and drink, are included in the membership through the All Inclusive System, through payment of the mandatory fee which is in force at the time of the occupancy.

9.2 The additional services that the Club offers which are not included in the maintenance fee, require an additional charge to the Member, according to the prices in force at the time of supply of the service.

ARTICLE 10.- RIGHTS OF MEMBERS.

10.1 To use and enjoy the Vacation Unit, in the contracted Season and in the reserved Vacation Period, subject to the terms and conditions established in the Contract and the Regulations.

10.2 To use and enjoy the installations, common services and areas, in the contracted Season and in the reserved Vacation Period, subject to the Regulations.

10.3 To transfer by any legal means the rights derived from the purchase/sale Contract, subject to the Contract and the Regulations

10.4 To use the International Vacation Exchange System with which the Club is affiliated.

10.5 To exercise all other rights derived from the Contract and the Regulations.

ARTICLE 11 .- OBLIGATIONS OF MEMBERS.

11.1. To pay the price agreed in the Contract.

11.2. To pay the maintenance fees, both ordinary and extraordinary, independent of whether he uses his Vacation Period or not.

11.3. To pay the All Inclusive System fee in force at the time of the reservation.

11.4. To pay the exchange fee during the years when he decides to visit other Mexican or international destinations, and his re-registration fee for the vacation exchange system.

11.5 To use the Vacation Unit solely in the reserved Vacation Period and in the Season that pertains to him.

11.6 To vacate the Vacation Unit precisely and punctually on the day and at the time set forth in the Regulations.

11.7 To occupy the Vacation Unit without exceeding the maximum number of persons permitted according to the Contract and the Regulations.

11.8 To permit access to the Vacation Unit for the personnel responsible for cleaning, inspection or emergency repairs, in proper hours, and not to interfere with the performance of their work.

11.9 To assume responsibility for cleaning and care of the kitchen utensils and dishware.

11.10 All other obligations to which the Contract and the Regulations refer.

ARTICLE 12.- OBLIGATIONS OF PROMOTORA.

12.1 To permit and guarantee to the Member use and enjoyment of the Vacation Unit in the contracted Season and in the reserved Vacation Period, subject to the terms and conditions established in the Contract and the Regulations.

12.2 To maintain the Vacation Unit in a clean condition to be used during the stay of the Member in the Hotel, as well as to apply preventive maintenance thereto, and to the installations, equipment and Common Areas.

12.3 To keep an insurance policy in force pursuant to the requirements of the NOM which governs time share service.

12.4 Generally, to manage and operate the Club system, adopting the corresponding decisions, as well as those others that derive from the Contract and the Regulations.

ARTICLE 13.- PARTICIPATION OF MEMBERS
13.1 The General Membership Meeting is the body through which Members who have paid the full price and performed their obligations shall elect the Management Council which will represent them and adopt the resolutions stipulated in the Regulations and in the Law which establishes the rules to which the Contracts entered into in the time share regimen for the State of Quintana Roo are subject.

13.2 The Management Council shall be composed of at least three Members, from whom a Chairman, Secretary and Treasurer shall be elected, holding office for two years; they may be removed or re-elected for another equal period by the General Membership Meeting.

13.3 The General Membership Meeting shall be Ordinary and Extraordinary, convened by Promotora or the Management Council, and Promotora shall preside thereat, assisted by the Secretary of the Council or the persons that the General Membership meeting may designate.

13.4 Convocations to General Membership Meetings must be made no more than sixty days and now less than thirty days in advance, through certified mail, return receipt requested, and must include the agenda with all issues to be dealt with, contain the specific proposals for each issue, and state the place, date and time when the General Membership Meeting will be held.

13.5 The Members may appear at the General Membership Meetings personally or through a proxy, in which case, they must confer the corresponding letter proxy if natural persons are at issue, since legal persons must extend a notarial power of attorney, OR SENDING BY CERTIFIED MAIL, RETURN RECEIPT REQUESTED, THEIR DECISION ON THE ISSUES TO BE DEALT WITH, voting for or against, and may make the comments that they are entitled to make.

13.6 A legal quorum shall be considered to exist for a General Membership Meeting on a first convocation when at least 51% of the Members with voting rights attend, personally, through proxy, or voting through certified mail; on a second convocation, a quorum will exist regardless of the attendance.

13.7 Decisions will be adopted by simple majority of those attending the General Membership Meeting and no matter that is not set forth on the Agenda may be approved.

13.8 Resolutions legally adopted by the General Membership Meeting bind all Members, and the corresponding minutes must be noted in the book kept for such purpose by Promotora, and must be signed by the Chairman and Secretary of the General Membership Meeting.

13.9 Promotora shall communicate to the Members in writing the resolutions adopted by the General Membership Meeting within the fifteen days following same.

"
[/COLOR]
 

2112

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And the last of it

ARTICLE 14.- SANCTIONS FOR VIOLATIONS OF THE REGULATIONS.

14.1 Promotora is empowered to impose the sanctions to which this article refers on those who violate the provisions of the Regulations, taking into account the seriousness thereof, whether they involve Members, their families, guests or visitors.

14.2 Members, their families, guests or visitors shall be removed from the Vacation Units and from the installations of the Hotel for scandalous conduct, for exceeding the occupancy periods, for exceeding the maximum permissible occupancy, and for the other violations of the Regulations, which must be effectively evidenced, the corresponding Vacation Period being considered accrued, with the consequences that this implies.

14.3 Exercise of rights derived from the Contract, and specifically, use of the Vacation Period, shall be suspended for the Member due to violation of the Regulations by the Member, his family, guests or visitors, for the full time that the violation continues.

14.4 The right of Members to participate in any vote provided for in the Regulations shall be suspended for the full time that the violation of the Regulations by the Member, his family, guests or visitors, for the full time that the violation continues

14.5 The contracted services shall be suspended for an indefinite period for Members who cause damage to the installations of the Real Property or Common Areas and do not pay the amount of said damages, or those which are caused by his family, guests or visitors.

14.6 The Contract shall be rescinded and the full amount retained of the payments made by Member who engages in serious or repeated violation of the Regulations, pursuant to the respective Contract.

14.7 Imposition of sanctions to obtain compliance with the Regulations does not release the Member in violation from his payment obligations for the corresponding maintenance fees or from payment for all damages and losses he may cause, which shall be duly proven.

14.8 Promotora shall deliver to the Member the written requirement in which must be stated the default or violation of the Regulations, the amount of the debt, including penalty interest, costs for judicial or extrajudicial collection, and the damages or losses caused, duly evidenced,. The Member has fifteen days to satisfy the respective requirement; otherwise, Promotora may apply the sanction to which Point 14.6 refers.
ARTICLE 15.- MODIFICATIONS TO THE PROPERTY.

15.1 Promotora, complying with the requirements to which the Law that establishes the provisions to which time share regimen Contracts entered into in the State of Quintana Roo and the NOM that governs said service refer, may modify the construction of the Hotel with respect to use, structure, percentage of density of occupation, gardens, recreational, sports areas, stablishments, installations, services, common goods and areas, change its use, reduce its tourist quality, and consequently modify the unilateral declaration of tourist time share regimen and the Regulations.

15.2 Once any of the changes referred to in the preceding paragraph is decided, each and all of the Members must be notified thereof, as must the Federal Consumer Protection Agency, within the period set forth in Article 13.9 .

ARTICLE 16.- APPLICABLE LAW, JURISDICTION, AND COMPETENCE.

.

16.1 The headings that follow the numbers of each article herein are descriptive and shall not have legal effect, nor shall they be considered as part of the corresponding article for purposes of legal interpretation thereof.

16.2 All stipulations of the Regulations shall be governed by the laws of the Mexican Republic applicable to the subject, particularly the Law that establishes the rules to which time share regimen Contracts executed in the State Quintana Roo and the NOM.

16.3 Any dispute that may arise in relation to compliance with the Regulations, and for purposes of its interpretation and performance, must be subject to the laws and courts for the city of Cancún, Quintana Roo, the parties expressly waiving any other forum that they may have now or in the future, by virtue of present or future domicile, without prejudice to the Member appearing before the Federal Consumer Protection Agency to present any dispute that may arise from this instrument, the parties submitting to the jurisdiction of its conciliation, without this implying express or implied submission by the "PROMOTER" to arbitration by that authority.

THE MEMBER. PROMOTORA.
 

gresmi

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My humble opinion:

Decisions, decisions...

1. Take the "help" being offered and walk up the chute to the slaughtehouse...

2. or NOT!

Question authority! You have the right! Pool your resources! (It doesn't have to be money).

I have been to this resort many times. Nice location. But boy, am I glad I don't own there. Every time I've gone, I've many times coincidentally mingled with owners who strongly feel they're getting ripped off, and with good cause. It's truthfully gotten to the point that I don't even want to trade in there any more because I constantly hear about (and know) how the owners are getting skewered. Not something I want to do on my next vacation!
 

barryinla

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We received a follow up reminder by email several weeks ago regarding the assessment. We'll probably pay it.

Has anyone visited Sunset Lagoon since the repairs have been completed?

Has anyone successfully rented their unit(s)? If so, can you provide details.

We've probably all lost a year of use because of the hurricane damage and repairs. Has anyone been able to sell their unit(s) recently?
 

2112

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barryinla said:
We received a follow up reminder by email several weeks ago regarding the assessment. We'll probably pay it.

Has anyone visited Sunset Lagoon since the repairs have been completed?

Has anyone successfully rented their unit(s)? If so, can you provide details.

We've probably all lost a year of use because of the hurricane damage and repairs. Has anyone been able to sell their unit(s) recently?

Good luck.. I would be on resale you would be lucky to get $1000. Sorry to say this company is horrible and everyone with a clue about timeshares knows it. Unfortunately many of the owners didn't have a clue when they purchased
 

bestbuyer

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Resorts Owned
Marriott Aruba Surf Club, Marriott Boston Custom House
Quick question.....Is Royal Sunset themselves still selling these timeshares? What are their prices like now when purchased directly through them? Does anyone know???? Just curious.......
 

roc

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Article 13 Participation of members

Has anyone ever been invited to these meetings?? recieved minutes of these meeting? who are the board of directors?
I have emailed sunset all these questions along with request of financial statements but have NEVER gotten a response back on any questions?
Being Members has NO RIGHTS THEN?? Are they not then negligent?:mad:
 

2112

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roc said:
Article 13 Participation of members

Has anyone ever been invited to these meetings?? recieved minutes of these meeting? who are the board of directors?
I have emailed sunset all these questions along with request of financial statements but have NEVER gotten a response back on any questions?
Being Members has NO RIGHTS THEN?? Are they not then negligent?:mad:

I have never got invited nor have I sen minutes. I am lucky to get an e-mail response after 4 e-mails. I still have yet to hear back from them questioning the legality of this..

Of course they know they have you cause like someone else said they will refuse to let you use your timeshare and I am sure they will refuse to bank weeks for you so at some point we will have to pay or lose rights to the timeshare all together
 

IndySteve

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What is the final word on this??

I was explicitly told that we would NEVER have an assessment at Fishermen's when I bought. But I was told a lot of things that turned out false! These folks are deceptive and thieves. They have the worst customer service I've ever seen and it aint gonna change. Jim in Cancun, please stop enabling them by appearing to be "helpful" when you know the problems have continued for years.

Anyway, has anyone gone down there and gotten an answer?
 

2112

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IndySteve said:
I was explicitly told that we would NEVER have an assessment at Fishermen's when I bought. But I was told a lot of things that turned out false! These folks are deceptive and thieves. They have the worst customer service I've ever seen and it aint gonna change. Jim in Cancun, please stop enabling them by appearing to be "helpful" when you know the problems have continued for years.

Anyway, has anyone gone down there and gotten an answer?


No answers!! Just more $$$$...
 

bestbuyer

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It should be interesting.....I have a reservation booked there next year.
 
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melizzard

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Jim in Cancun's offer ...

I just have to say I took Jim in Cancun up on his offer. Guess what? Two different people from Sunset told me to disregard the assessment. ;) ;) The first one told me that so I thanked her. Then, about 3 months later, another person emailed looking for the assessment. I sent her a copy of the last person's email (telling me to disregard) and she apologized for bothering me.

Of course, we'll see if we can actually make reservations in 2008! ;)

Melissa
 

JohnnyO

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Hee hee...... I was going to suggest the same thing but my buyback price suggestion was going to be $1.....people are giving this place away once they really find out what they are up against....the question is why would you pay the $99 extra dollars tony?

tonyg said:
Of course you could refuse to pay the fee and offer the membership back to the resort. You might even save some money if you wait a while then buy the place back for around $ 100.:D
 

roc

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I booked a few months ago for next year at the Royal Sunset and had not paid any assessment based on what I've read from other's.
Well I got today a letter in the mail stating that their records show I have not paid this assessment and they are requesting it ASAP.
I'm wondering if I may loose my booking for next year which I have already paid for my flight as well.
Any advice? Has anyone gone to the resort and not paid this assessment? Or does anyone have any contact name(at Royal Sunset) whom they have dealt with and been told to disregard paying?
:annoyed:
 

2112

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roc said:
I booked a few months ago for next year at the Royal Sunset and had not paid any assessment based on what I've read from other's.
Well I got today a letter in the mail stating that their records show I have not paid this assessment and they are requesting it ASAP.
I'm wondering if I may loose my booking for next year which I have already paid for my flight as well.
Any advice? Has anyone gone to the resort and not paid this assessment? Or does anyone have any contact name(at Royal Sunset) whom they have dealt with and been told to disregard paying?
:annoyed:


I haven't paid yet but haven't booked. I would love to know who the person(s) is who told melizzard to disregard
 

edward

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muddeling through

Hi everyone, OK we just had our week last month at royal sunset ( we still did not pay our special fee at that time). But we went to bank one of our weeks, last week and suddenly they had a problem with our maintenance fee, seems they can't find that it has been paid, and we can't bank our week because of that. Needless to say not happy with that response, because our bank said the money ended up in that part of the world. We have not had any response as to where the money went, or what happened to it, so we have informed them we are filing police reports, contacting the state and federal attorney, econsumer, profeco and every other person that needs to be involved at an official level. It is going to be interesting. Needless to say this won't be pleasant for them. They do not understand the laws under the international bilateral agreements (or rather hope we don't find out about them ) and how the FDIC and other financial institutions are involved. IE credit and debit card, and how this is far more reaching than they could ever imagine. And to perpitrate an outright fraud, and put in an email is just stunning, I have to say it leaves me shaking my head.
 

wanttorelax

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so is there nothing we can do as unhappy owners?

from what I have read over several websites about Royal Sunset, owners are SOL!!

This "investment" was supposed to be our family's way of reserving a great vacation for a lifetime and now it's just been more of a headache and we haven't had the opportunity to use it yet!!!

There has to be something we can do as a collective group?

Selling doesn't even seem to be an option unless I consider giving it away an option but not with all the money I put in to it already.

Even renting out is difficult because of the da** all-inclusive fee. Who wants to pay the rent and then go there to find out they have to pay more. The fee was explained to us after we had purchased.

There has to be something!!
 

bestbuyer

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Royal Sunset

roc said:
I booked a few months ago for next year at the Royal Sunset and had not paid any assessment based on what I've read from other's.
Well I got today a letter in the mail stating that their records show I have not paid this assessment and they are requesting it ASAP.
I'm wondering if I may loose my booking for next year which I have already paid for my flight as well.
Any advice? Has anyone gone to the resort and not paid this assessment? Or does anyone have any contact name(at Royal Sunset) whom they have dealt with and been told to disregard paying?
:annoyed:

Well, I have a reservation booked for next year as well and suddenly I, too, received another letter in the mail from Sunset mentioning that I have not paid my assessment fee either. Can anyone give me a name of who they spoke with regarding getting their assessment disregarded! Txs.
 
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