ivywag
TUG Member
Thanks! I'll go sign up and we'll find out if there's anything new.
At the Hyatt hotel they also offer moreHelp needed! I remember reading on this forum that Hyatt has a kiosk in downtown Key West where the offer to attend the "owners update" is $150 instead of the $150 offered at the resort. I can't seem to find that thread. Can anyone tell me where the kiosk is? I'd like to sign up today.
The bottom line is availability of Portfolio units to book. As of February, there were about 20 units in the Portfolio at Sunset Harbor. The remaining 2100 units are in the HRC (legacy program). Of those 20 units, one was in April, one in May and the balance in mid-summer.I just went through the pitch today in Key West and try and parrot it back using my unit as an example. My unit was 1880 points and is now 2200 as they are reworking the point values based on the usual seasonal demand. Some up, some down. Lets go with the 660 point example given in the pitch for the Portfolio Program. Purchasing the 660 points in the new Portfolio Program would make the total 2860 for my unit for trading purposes. Cost is 660*20/point: $13200 (your mileage may vary over time+closing cost per state).
- allows use of 2860 in the Portfolio. If you don't purchase, you basically have what you have now with CUP, LCUP....
- the new program has per day points/per season week. In my 2BR Key West example of a 2200/week,
Sun-Fri is 220 points/day
Sat is 880 points
Total still 2200
- You can now book stays per/day. So, you can book Sun-Fri for a total of 1320 points leaving 2860-1320=1440 points
- You can then book another stay using those remaining points
- That's how they rationalize the additional MF since you now have enough points for 2 stays. The reason for not having the more expensive resorts on the list is it would skew the .83cent/660 conversion to make the MF higher.
- A good feature, unlike the Sheraton/SPG point system you can roll any points up to 2 years and there was some discussion of a further 2 years but maybe that was banking them into II
- You can also transfer them to Hyatt hotel points
- The "priority" access to booking as I understood is the Portfolio members can book/wait list 15 months ahead where an existing CUP member is still 6 months to request an exchange from existing inventory. I assume it is first-in-first-book bases on the inventory depending on other Portfolio members making reservations similar to when you get to your 6 months before owned date your unit automatically goes into the CUP inventory. I would assume then the Portfolio members are on the wait list earlier thus they have "priority" over the existing members that are just coming onto the wait list in CUP. I can't confirm that, it is the impression I got.
So, that is what I heard or think I heard from this particular pitch at this particular time.
Thanks but I was under the impression we could get on the wait list even before we had points at 18 mos to get our priority rankinI just went through the pitch today in Key West and try and parrot it back using my unit as an example. My unit was 1880 points and is now 2200 as they are reworking the point values based on the usual seasonal demand. Some up, some down. Lets go with the 660 point example given in the pitch for the Portfolio Program. Purchasing the 660 points in the new Portfolio Program would make the total 2860 for my unit for trading purposes. Cost is 660*20/point: $13200 (your mileage may vary over time+closing cost per state).
- allows use of 2860 in the Portfolio. If you don't purchase, you basically have what you have now with CUP, LCUP....
- the new program has per day points/per season week. In my 2BR Key West example of a 2200/week,
Sun-Fri is 220 points/day
Sat is 880 points
Total still 2200
- You can now book stays per/day. So, you can book Sun-Fri for a total of 1320 points leaving 2860-1320=1440 points
- You can then book another stay using those remaining points
- That's how they rationalize the additional MF since you now have enough points for 2 stays. The reason for not having the more expensive resorts on the list is it would skew the .83cent/660 conversion to make the MF higher.
- A good feature, unlike the Sheraton/SPG point system you can roll any points up to 2 years and there was some discussion of a further 2 years but maybe that was banking them into II
- You can also transfer them to Hyatt hotel points
- The "priority" access to booking as I understood is the Portfolio members can book/wait list 15 months ahead where an existing CUP member is still 6 months to request an exchange from existing inventory. I assume it is first-in-first-book bases on the inventory depending on other Portfolio members making reservations similar to when you get to your 6 months before owned date your unit automatically goes into the CUP inventory. I would assume then the Portfolio members are on the wait list earlier thus they have "priority" over the existing members that are just coming onto the wait list in CUP. I can't confirm that, it is the impression I got.
So, that is what I heard or think I heard from this particular pitch at this particular time.
Most of the 6 day portfolio units I saw, included a Sat. I didn't see any online in Florida, Texas A.Z. or .CA that saved you points so not sure how usable the avoiding Sat would be. Maybe waitlist would helpI just went through the pitch today in Key West and try and parrot it back using my unit as an example. My unit was 1880 points and is now 2200 as they are reworking the point values based on the usual seasonal demand. Some up, some down. Lets go with the 660 point example given in the pitch for the Portfolio Program. Purchasing the 660 points in the new Portfolio Program would make the total 2860 for my unit for trading purposes. Cost is 660*20/point: $13200 (your mileage may vary over time+closing cost per state).
- allows use of 2860 in the Portfolio. If you don't purchase, you basically have what you have now with CUP, LCUP....
- the new program has per day points/per season week. In my 2BR Key West example of a 2200/week,
Sun-Fri is 220 points/day
Sat is 880 points
Total still 2200
- You can now book stays per/day. So, you can book Sun-Fri for a total of 1320 points leaving 2860-1320=1440 points
- You can then book another stay using those remaining points
- That's how they rationalize the additional MF since you now have enough points for 2 stays. The reason for not having the more expensive resorts on the list is it would skew the .83cent/660 conversion to make the MF higher.
- A good feature, unlike the Sheraton/SPG point system you can roll any points up to 2 years and there was some discussion of a further 2 years but maybe that was banking them into II
- You can also transfer them to Hyatt hotel points
- The "priority" access to booking as I understood is the Portfolio members can book/wait list 15 months ahead where an existing CUP member is still 6 months to request an exchange from existing inventory. I assume it is first-in-first-book bases on the inventory depending on other Portfolio members making reservations similar to when you get to your 6 months before owned date your unit automatically goes into the CUP inventory. I would assume then the Portfolio members are on the wait list earlier thus they have "priority" over the existing members that are just coming onto the wait list in CUP. I can't confirm that, it is the impression I got.
So, that is what I heard or think I heard from this particular pitch at this particular time.
I just went through the pitch today in Key West and try and parrot it back using my unit as an example. My unit was 1880 points and is now 2200 as they are reworking the point values based on the usual seasonal demand. Some up, some down. Lets go with the 660 point example given in the pitch for the Portfolio Program. Purchasing the 660 points in the new Portfolio Program would make the total 2860 for my unit for trading purposes. Cost is 660*20/point: $13200 (your mileage may vary over time+closing cost per state).
- allows use of 2860 in the Portfolio. If you don't purchase, you basically have what you have now with CUP, LCUP....
- the new program has per day points/per season week. In my 2BR Key West example of a 2200/week,
Sun-Fri is 220 points/day
Sat is 880 points
Total still 2200
- You can now book stays per/day. So, you can book Sun-Fri for a total of 1320 points leaving 2860-1320=1440 points
- You can then book another stay using those remaining points
- That's how they rationalize the additional MF since you now have enough points for 2 stays. The reason for not having the more expensive resorts on the list is it would skew the .83cent/660 conversion to make the MF higher.
- A good feature, unlike the Sheraton/SPG point system you can roll any points up to 2 years and there was some discussion of a further 2 years but maybe that was banking them into II
- You can also transfer them to Hyatt hotel points
- The "priority" access to booking as I understood is the Portfolio members can book/wait list 15 months ahead where an existing CUP member is still 6 months to request an exchange from existing inventory. I assume it is first-in-first-book bases on the inventory depending on other Portfolio members making reservations similar to when you get to your 6 months before owned date your unit automatically goes into the CUP inventory. I would assume then the Portfolio members are on the wait list earlier thus they have "priority" over the existing members that are just coming onto the wait list in CUP. I can't confirm that, it is the impression I got.
So, that is what I heard or think I heard from this particular pitch at this particular time.
Thanks for all this. Probably the clearest summary I've read yet.
Bottom line, sounds like we are being asked to pay $13k, plus an extra $550 per year, to be able to get on the CUP waitlist 9 months earlier than regular HRC members, and for the ability to reserve any number of days with any check-in day. Those are the primary benefits.
It does not seem worth the expense however its impact on legacy owners depends on how many people do take the bait and switch over. If enough people joined HPP, it could potentially become next to impossible for a legacy owner to exchange into other Hyatt resorts, because they will always be behind the HPP members on the waitlist.
It may also dampen the resale market. Many buy in specifically for the points and the ability to exchange. If exchanges become more difficult it may be a disincentive to buy in via resale.
Incorrect. Remember, the HRC trust is separate and distinct from the HPP trust. Therefore, HRC members are not at a disadvantage unless a huge number of legacy owners pay to convert. Based on the information shared on these boards, that appears unlikely.Thanks for all this. Probably the clearest summary I've read yet.
Bottom line, sounds like we are being asked to pay $13k, plus an extra $550 per year, to be able to get on the CUP waitlist 9 months earlier than regular HRC members, and for the ability to reserve any number of days with any check-in day. Those are the primary benefits.
It does not seem worth the expense however its impact on legacy owners depends on how many people do take the bait and switch over. If enough people joined HPP, it could potentially become next to impossible for a legacy owner to exchange into other Hyatt resorts, because they will always be behind the HPP members on the waitlist.
It may also dampen the resale market. Many buy in specifically for the points and the ability to exchange. If exchanges become more difficult it may be a disincentive to buy in via resale.
Incorrect. Remember, the HRC trust is separate and distinct from the HPP trust. Therefore, HRC members are not at a disadvantage unless a huge number of legacy owners pay to convert. Based on the information shared on these boards, that appears unlikely.
I hope you're right! We bought at High Sierra when they first opened and were truly happy with the whole system until recently as evidenced by all of our perfect owner surveys. I really resent that we are not being informed and have to guess how we are affected by HPP. It seems a bit shady. They need to give us the details. My husband and I have never even been informed that there is an HPP. If we didn't belong to TUG we wouldn't have a clue.Ya know, I've been thinking about it. Even if conversion from HRC to HPP were free, and it is very far from that, I'm not sure I would do it.... I'm not sure others would either. Part of the beauty of the Hyatt system was that you could get a unit where and when you wanted to be somewhere. The where part even down to the specific unit with a particular location or view. Someone who bought that specific location, time, etc... may be hard pressed to give up their deed. I have heard over and over again, and said it my self, buy where you want to go. Well, anyone who did just that cannot be guaranteed that if they make the conversion that they will be able to use their specific unit, location, week, etc. That is a big turn off for a number of folks who bought in to Hyatt. Sure, there are folks who bought just for points. These folks may want to convert their unit to HPP. However, the people who bought specifically for points probably did so with maintenance fees per point in mind. The new HPP has a higher maintenance fee per point than a number of the lowest cost maintenance fee properties.
I guess what I am getting at with the last paragraph is that I was origionally concerned at the possibility of mass conversion when and if Hyatt ever makes it cheap to convert, thus limiting options for the hold out HRC folk. However, the more I think about it, the more comfortable I am with the idea that the "hold out HRC folk" may be significantly greater in number than once thought... hence, trading options for HRC may be minimally impacted.
I hope you're right! We bought at High Sierra when they first opened and were truly happy with the whole system until recently as evidenced by all of our perfect owner surveys. I really resent that we are not being informed and have to guess how we are affected by HPP. It seems a bit shady. They need to give us the details. My husband and I have never even been informed that there is an HPP. If we didn't belong to TUG we wouldn't have a clue.
Incorrect. Remember, the HRC trust is separate and distinct from the HPP trust. Therefore, HRC members are not at a disadvantage unless a huge number of legacy owners pay to convert. Based on the information shared on these boards, that appears unlikely.
Theoretically, their inventory grows as their HPP population grows so that this problem takes care of itself. However, what you are describing is certainly possible--and would be a complete violation of the contracts all HRC owners have in their possession. If Hyatt/ILG did what you're suggesting, they would be in breach of contract and open to owner lawsuits. Of course, how an HRC owner would become aware that this is happening and proving it in court would be extremely difficult.OK I may have been misunderstanding the separation between the two.
However (not being a lawyer), I am still not convinced that Hyatt cannot simply place a HPP request ahead of a HRC request, and fill it from whichever inventory becomes available. Is there something in writing that says they cannot do this?
If the two are completely separate, and only a tiny percentage of units are in the HPP trust, how would they ever fill exchange requests for HPP members?
And the fact that much of this is untrue, is why we have received nothing in writing .I've talked to various HRC owners who bought into the HPP program. Here are reasons they provided for the purchase:
- You can get every reservation you want at even the most difficult resort
- You get "priority" reservation confirmation 18 months in advance
- The $2,500 "discount" is a great incentive
- In the HRC, we are tired of lack of availability and high costs of renting to fill our multi-week stay
- You can stay any number of days
- You can keep your deed and have 12 weeks at the beginning of each year to determine if you will give HPP your unit.
- There will be a large number of new resorts which will not be available in HRC
The first set of reasons is absolutely false. The second set is very questionable. The HPP sales pitch is carefully designed to provide the buyer with all the knee-jerk incentives to purchase HPP. The next conversation will be to check back with them to see if the HPP meets those goals.
I've talked to various HRC owners who bought into the HPP program. Here are reasons they provided for the purchase:
- You can get every reservation you want at even the most difficult resort
- You get "priority" reservation confirmation 18 months in advance
I suppose this is why I am not convinced that they will not simply fill requests from the overall Hyatt pool (whether it be HRC or HPP).
It seems they are opening themselves up to litigation either way, by making promises to new owners that they cannot fill (due to the limited number of HPP trust units available), or by, as WalnutBaron stated, violating contracts with current HRC owners.
I suppose the "promises" made by sales people are not legally enforceable but they are clearly misleading customers UNLESS (and this is what I suspect will happen), they use HRC units to fill exchange requests for HPP members. There is simply no other way it could work imo.
Just to clarify... let's say an existing HRC member decides to pay the $13K and "upgrade" to an HPP membership. Clearly they have to still be able to make exchanges, just as they did before the upgrade. If, after they upgrade, they can't seem to get anything they want due to lack of available HPP units (whereas before they were often able to make in-club exchanges without much difficulty)... there would be outrage on the part of those who paid a lot of money to upgrade. The HRC inventory MUST be available to them, or the entire program does not work (or at the very least would take years to scale up to a point where it DOES work). What am I missing?
I just re-read the Club to Club Exchange Agreement that is posted on the website. Section 7 (pgs. 6,7, and 8) addresses reservation rights. It looks to me like an HPP owner has access to any HRC Club Use unit which becomes available during the year as long as they have points in their account. Those would all be in CUP. It also states that there are 2 waitlists. If the HPC owner has a request on his (HPC) waitlist for a specific week and that week becomes available in the HRC, will he be confirmed into the HRC unit given that he has a right to any HRC unit that is in CUP? Some of those become available when an owner makes an exchange before 6 months out. To try to simplify--would an HPP owner on the HPP waitlist be confirmed into an HRC unit? If that's the case, having 2 waitlists doesn't do us much good. Does anyone know if the Portfolio owners have access to all (HRC&HPP) of the inventory on the website? It seems like they might since we have access to Portfolio units.
FWIW: So until the HSH deeded owners give up their week, nobody (HPP or HRC exchangers) has access or priority to HSH - but a totally different story at Windward Pointe as Hyatt dumped all the unsold unit/weeks into the HPP trust, so lots of access for HPP and HRC exchangers there.
Unlike the HRC owner that is guaranteed a specific week/unit, an HPP owner is not guaranteed anything - unfortunately, the HPP owner has a handful of points that are pretty much worthless unless they find a resort that they can exchange into.