This explains why, when I was walking a reservation last week, I was successful some days, and had to call in other days. Being in the business of creating and supporting high-volume web applications, I find it amazing how many ways HGVC's IT can continue to screw up their application! I'm thinking they do little to no user acceptance testing. Just crazy.Can reduce points but not add when changing res.
Sure they do. We're the users. We're doing the testing. We don't acceptTI'm thinking they do little to no user acceptance testing. Just crazy.
You clearly know little of stoners and software development. Had they hired high school stoners, this would:I think they must've hired stoners fresh out of high-school
to run their IT department, and they spend a good portion
of their time partying. "Hey, dudes. Wassup?"
Kind'a like the crew working on my kitchen remodel.
When my wife used to code, she would listen to either speed or industrial metal music. The fast, driving beat of the music helped her brain code better.You clearly know little of stoners and software development. Had they hired high school stoners, this would:
a. Not have happened
b. Been fixed even if it did
Here in Silicon Valley, some of the best code is written while on something. I no longer code, but did once
I've seen nothing here that violates TUG's rules. Going off-topic is just the nature of forums. No thought police here (thankfully!).I for one would like to keep these threads filled with helpful information instead of irrelevant thoughts and complaining. Moderator, can some of these posts be deleted?
One of the great things about TUG is the community aspect. The little side bar off topic conversations allow me to get to know my fellow tuggers better. Yes, many here are only online for the info, but if that’s all it was, than it would become a cold, sterile place where people might not stick around.I for one would like to keep these threads filled with helpful information instead of irrelevant thoughts and complaining. Moderator, can some of these posts be deleted?
Tried Cancel, and it worked!HGVC said:Hello,
Thank you for your email. Additional website updates were completed this afternoon, fixing many of the known errors.
Please try again and let us know if you are still experiencing any problems.
Progress is good. Just tried to modify a reservation in a way that added points. Still not working. I'm ready for them to bring in the fresh high school graduates and what ever performance enhancing substances they need.Ok, sorry to throw real data in here, but I have to
Received email from HGVC:
Tried Cancel, and it worked!
Little victories are good! I have done several transactions in the last few weeks: changing and cancelling several winter reservations, and creating / walking a couple of consecutive reservations for a long early June trip we are putting together. Today I made a new reservation without issue; three weeks ago I was not able to do that. The website has gradually been getting better and faster since the time when the major issues began, so it has been encouraging that they are at least working on it.Tried Cancel, and it worked!
That part has particularly surprised me. Given website issues, and the need to call, I'd have expected longer waits....but not the case.I'll have to say I have been impressed that when I have needed to call in, the phone lines have not had long waits at all.
Wow, you serious. That stinks, as adding a day doesn't work at all for me. I still have to call in every 2-3 days. I still find it true if I modify to use less points, it works, but can't modify to need more points.I have been adding one day for the past couple of nights and it has been working for me fine. I am just adding and not taking off any nights.
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