I know, we can call them. Just used to doing everything yourself. Definitely the new website isn't working right compare to before. Always new, but hardly an improvement with every update.I have been getting that also for the past week when "walking reservations". I just call CS then.
I don't even get to the point where I can click on the button to "confirm changes". After I move the sliders, and click to book the new dates I want, I immediately get the error "Sorry, an error has occurred. Please try again". And yes, I am trying Chrome browser per the HGVC website notice, after I noticed problems with Edge browser not even updating availability when moving the sliders.
I much prefer the middle and find this to be an improvement. Makes it much more clear, IMO, just which are the check-in and check-out days. Before, it was ambiguous. Now, it is not.I also liked the slider when it stopped at the beginning of each date and not in the middle. It's super hard to slide it, too. I hope they can fix the problems soon.
I second that the new slider is much more intuitive, and I haven't experienced an issue with moving it (when the system is working). With the old slider, I ended up having to hover over the slider to see the actual check out date -- it's not as if you check out at midnight, right? So what did a slider position of right between the two days really mean?I much prefer the middle and find this to be an improvement. Makes it much more clear, IMO, just which are the check-in and check-out days. Before, it was ambiguous. Now, it is not.
But, yeah, easier to move would be better.
Yup. Canceling a reservation is also a suck. Something to the effect of "There has been an error. Either the reservation has already been cancelled (it had not!), or there has been a cancellation error."I was able to make new reservations just not modify reservations.
Just tried to log on and see how it would work for me now.I was just able to modify a reservation for Seaworld, moved it out a week to avoid Dorian. Using Chrome on my iPad.
There are tons of available units in Orlando right now, must be a lot of people modifying or canceling.
I see the same with Marriotts in Interval using an AC.
Sent from my iPad using Tapatalk Pro
Clean cache in your browser, you have some bad data stored, the site is up and running. I was able to move dates, then I moved it again and changed resorts with no problem.
Not being able to log in was temporary. I cleaned my cache, and it is still not letting me move a reservation. I notice they still have the flag at the top about their being website challenges. Is anyone other than @SmithOp able to move an existing reservation?Clean cache in your browser, you have some bad data stored, the site is up and running. I was able to move dates, then I moved it again and changed resorts with no problem.
I cleared my cache and was able to modify two reservations. I then wasn't able to cancel a couple of other reservations (I would have expected that to work) so I had to call CS. I was able to make another reservation. Web site speed seemed normal.