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Heard of "M" Resorts in Puerto Vallarta? [AKA Castles & Condos]

Skins

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The Villa Del Mar does not have a kitchen for you to cook in, but the staff and food is 5 star. Perfect view.

Didn't know about the kitchen aspect. The resort looks great and it would certainly do for our plans there for the Gourmet Food Festival. VQ del Mar would be acceptable but the all inclusive is NOT OPTIONAL and is $75 a day per person adding $4200 to our costs for our 2 week vacation. But why is there a kitchen in the room when the all inclusive element is mandatory?

I've heard the food is great and would love to partake but only for a limited number of days.

Also, who is Sylvia that you mentioned in your earlier post? If that person is the same Silvia (Herrera) that was listed as a contact along with Mae Garcia, Daniel Busby, et al in our communications from C&C, I have emailed all of them and have not heard a peep from any of them. The only people to have contacted me that is affiliated with the resort is Keith Thomson and Amanda LaRosse. What contact info do you have for her?

Bob
 
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seminole

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Bob (message # 173)

I too got a similar reply from Amanda regarding the refund. I had paid for the rental through Master Card. I contacted them and am in process is disputing the charge (which was made in March). They told me that even though the transaction was outside the 120 day period for filing a dispute, since the product (the rental) had be promised for November and could not be provided, I could still dispute the charge. The big question mark relates to whether or not this will do any good. Since the payment was to M Hotels, they may not be possible to recover money for me (if they are bankrupt or without assets). Time will tell.

Although I might have some sympathy for DNG, it C & C IS their responsibility now and if they want to curry the favor of owners, they are not making a very good start.
 

Skins

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Bob (message # 173)

I too got a similar reply from Amanda regarding the refund. I had paid for the rental through Master Card. I contacted them and am in process is disputing the charge (which was made in March). They told me that even though the transaction was outside the 120 day period for filing a dispute, since the product (the rental) had be promised for November and could not be provided, I could still dispute the charge. The big question mark relates to whether or not this will do any good. Since the payment was to M Hotels, they may not be possible to recover money for me (if they are bankrupt or without assets). Time will tell.

Although I might have some sympathy for DNG, it C & C IS their responsibility now and if they want to curry the favor of owners, they are not making a very good start.

Seminole,

We did get an update from Amanda that she negotiated with VQdelM and offered us a downsized meal plan at $50 a day pp (breakfast & lunch w/all drinks). Although pretty reasonable, we went over to the kid's house for dinner last night (oldest daughter & soon to be husband) and discussed our alternatives. I've checked the rates for VQdelM on the web and though it would be a deal even when factored in the meal plan (VQdelMar runs about $300 per night per room at that time of year PLUS the meal plan $$), we decided to use one of our other timeshares (Grand Mayan in Nuevo Vallarta - got lucky and made reservations for the exact same dates of travel we planned) for several reasons. We're going down there for the XV Annual Gourmet Food Festival and partake in the food related activities so the meal plan would almost be a waste.

Are you still planning on going down there for your November reservations?

Bob

PS I, too, have some sympathy for DNG and understand their situation, but when they assume the project, they also assume the liabilities. But I'd much rather DNG complete the project than getting our money back for our reservations. The maintenance fee payment is minimal in comparison to our fully paid "ownership".
 
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kscar

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Email from Amanda

Hello Fellow Castles and Condo members. We have received an email from Amanda Larosee today. This is the content of that email:

Hola from sunny Puerto Vallarta Mr. and Mrs. Carlson,

My name is Amanda LaRosee, I am your new head of Member Services at DNG Capital Corp. I am trying to reach you regarding your account status on your Castles and Condos contract. I am working to update our records and I am showing that your account has a balance owing. It is very important to have your account current at this time to recieve the new program coming in the next few weeks. Please contact me by phone or email at your earliest convenience to discuss your account. If you do call me here, please let me know you are calling long distance and I will call you back. I look forward to hearing back from you.

You may also contact Resort Advantage directly toll free 1-866-944-2213 ext 2473 (Adrian Toca)

Please also confirm that you have been receiving updates from DNG Capital Corp on July 25, 2009 and August 24, 2009.
--
Sincerely,
Amanda LaRosee
Member Services
DNG Capital Corp.
amanda.larosee@gmail.com
011-52-322-221-6464 ext 130


We are a paid in full member since May 26th, 2009. I immediately called Adrian Toca to confirm that he had received our paid in full certificate (a copy). He did confirm. He also offered to send that info to Amanda via email and cc me. He has already done that. In my conversation with Adrian, I was able to confirm that things are progressing, but slowly. He passed on answering some specific questions, deferring to Amanda. I have emailed those questions to Amanda. We'll see if she answers those questions. I asked about the updated pictures that Amanda (?) promised Joe she would send to all members. Adrian said he had a website that had some pictures. He gave me the site that Pittle's pictures are posted on at google (picasaweb)!! I told him I had already seen them (great pics BTW). But, they are from 2008. He told me to ask Amanda about those, so I did in my email to her. Adrian did mention that he feels things will be finished inside of the 10 months. He also assured me that Resorts Advantage would not do business with scam artists. Take that information for what it's worth. Obviously, at this point, we would like to see some progress (IMHO).

Anyway, don't panic when and if you get an email from Amanda. Just reply back with your information.

Kurt and Sue
 

kscar

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A Bit More Info to Share

I would also like to share this tidbit: Adrian stated that DNG bought this property. I should have asked him who they bought it from, since we were under the impression they owned it from the start. I didn't. He also stated that DNG bought the vacation club? along with assuming over a million dollars in debt. I did not pursue any of this because to me it doesn't really matter. I just offer it here as some more information others may wish to pursue.

My wife and I just want what we purchased, the right to use a month at Castles and Condos.

Kurt and Sue
 

TimeShare Junky

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I would also like to share this tidbit: Adrian stated that DNG bought this property. I should have asked him who they bought it from, since we were under the impression they owned it from the start. I didn't. He also stated that DNG bought the vacation club? along with assuming over a million dollars in debt. I did not pursue any of this because to me it doesn't really matter. I just offer it here as some more information others may wish to pursue.

My wife and I just want what we purchased, the right to use a month at Castles and Condos.

Kurt and Sue

I almost bought here after the sales people cursed Belaire. But I only lost
one week at Belaire, I can imagine how much you lost.
 

PapaBearAB

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lets be positive; also new update soon; web site info soon too;

Hello C&C members,

lets be positive; also new update soon; web site info soon too (brief mention at bottom of this post);

I want to invite every C&C member to stay as positive as possible. Unlike at the Enchantment (so far at least), those responsible for building Castles & Condos and deciding to make a large part of it timeshare units continue to keep in touch with us despite their financial losses to date and continue to work on finishing the construction and also getting us timeshare members as much for our membership money as is financially viable.

I am confident at this time that the C&C resort will be finished in 2010, most likely in the first half and as soon as possible, and we will all, if we so choose, get the chance to stay there on a regular basis from year to year thereafter (or binannually if that is your membership), and hopefully including the year 2010. An update on that is all coming soon, including, I believe, answers to many questions posed by myself and others. There is some delay in that the C&C member who did visit PV last weekend and met with Amanda and with another resort rep the next day became almost gravely ill for almost all of this week and has not had time to get pictures to me or pass on answers to many questions asked. We wish him the fullest recovery and thank him for taking the time to make a side trip from elsewhere in Mexico to get the visit in. Pictures will not be really good because of the heavy rains and winds that came with the recent hurricane that missed PV but still brought ugly weather conditions there. More pictures however have been arranged.

I agree with recent posters that primarily, despite all other problems that might have to do with our contracts and/or reservations, that most members want more than anything else that otherwise is minor to see DNG complete the project and get us into it.

I agree that "there is no comparable accomodation", and indeed in my opinion, despite the beautifull resort with 5-star rating that it is, even "Villa Quinta Del Mar" (VQDM) is not comparable to C&C, but for those with already committed and booked reservations due to whatever contract item or ammendment at signing resulted in that, it is better to have VQDM than not having anywhere to go in the meantime until C&C is complete, as other options are going to cost the developer much more (as I think DNG or Donald Busby also owns the VQDM), and I would rather see most of the financial focus and other efforts be on getting the C&C building completed and the contracts modified to ones that will work for all. Though the daily non-optional all-inclusive meal and drink fee is very expensive at VQDM, most of you are not committed by bookings to go to PV yet if you don't want to, so the whole issue is not important to most members. For those that have already been or will soon have to go there, myself included who has a reservation in October that cannot be moved because of a very important commitment I made to be there with some planned guests a long time ago, I will stomach the charges this one time. 4 people for 7 days is $2100, plus my weekly fee, but I am still looking forward to the trip, and I am looking forward to staying at VQDM, and hopefully will even have the opportunity to meet Amanda and others at DNG, and maybe even Kieth Thomson, and look forward to seeing C&C construction in progress and report back to all of you.

What company structure the completion of the resort is done through is not in the end important if it does not have serious impact on any possible contract that could still emerge for us as palatable at least, so as to the mechanics and reasons for the change in provider company shell, it does not matter, because too many bariers and problems will result in no resort available to us at all and expensive and likely futile efforts to salvage any large amount of what each C&C member has already each spent.

One can say what one wants about whether DNG's has legal obligation to honor the original contracts (I believe they do, but can't, so it does not matter), as what is important is not the legal obligation but whether they can afford to do it in any way at all, and the business plan needed to do it will be what we will have to live with, and thus will live with, and likely in the long run we will happily live with if we get to use C&C regularly from year to year.
So for most members having seen first Castles and Condos or later DNG but in both cases with the same sales company arrangement that failed, and then DNG about to enter a sales relationship with Saver Express that will hopefully and most likely succeed, I urge you to thus help this to happen by being as cooperative as you can, yet providing important input and feedback as best we can to look after getting what is reasonable where it is affordable to the providers for our contracts, whether rewritten or not.

There is in my opinion, and I could be wrong, not having the fortune to be travelling around the world from timeshare to timeshare, but from what I have seen through internet searches, very little in the same class of resort as the C&C in PV or anywhere else, and certainly not in the same cost band as well, and I am sure almost all of you, like me, look forward to being able to use the resort for the long term, and I am confident that will occur, and only the details remain to be worked out, and we must trust that the construction, which has begun again, will be hurried along as much as possible because an empty timeshare building produces no revenue whatever for the developer.

Thus I encourage you all to give Amanda LaRosee and DNG our full cooperation and respect, and Keith Thomson too, and allow them to pull this all together as best they can for us (and for them - yes, they are also in the business to make a profit, not just to look after us, but happy customers lead to future sales and future developments, and unhappy customers lead to bad reputations and failure and no future developments and not even the development we hope to enjoy, so certainly they are working to do what best they can to keep us as satisfied as they can despite the circumstances that led to all of this, no matter how it happened - the history really does not matter too much. Let's not be the sand that glogs the gears and brings everything to a standstill, but rather the grease that keeps it all moving.

There is some concern that continued negative posts will make it more difficult to make the project a viable resort. So let's stay positive, since we do have many reasons to stay positive at this time. For those with issues, I am sure those issues can first be discussed outside this forum in a positive manner with Amanda and DNG and Keith. And if there are still problems, let's try to resolve them or work on them in private emails first among members or through the upcoming members-only web site. Then if you still need to post, then post, as that is how some of this progress was made already.

No, I did not get paid or coerced or bribed or in any other way encouraged to say all this. I just believe we need at this time to be less confrontational and work together to make this work out for all, because I am optimistic that it will all coming together. Yes, there will be problems perhaps for those that counted on rentals or exchanges of your m-weeks or were promised purchases of your other timeshares. They are not insignificant problems, and I believe at least some of those issues can be addressed in time in a cooperative manner as best as the developer and sales agent can do, though in some cases perhaps there is little that can be done. But for most of us, we will come out of this with something that will work.

I will report more as information becomes available shortly, and I am sure Amanda will do her best to keep us up-to-date also. Be patient with her. There are as many as 300 contracts for her to organize and examine (though maybe less), and as many as 300 members to talk to. She is working lots of extra hours to do that. As is Keith Thomson. He and DNG will together make this work.

Watch for an invitation to join the C&C members-only member-run web site also, which I have not had anything to do with, but will be another way we can work together for the benefit of all of us members. Those that are not TUG members or TUG posters but have replied to me privately in email will get an invitation to join. Thank you to the two TUG members doing this for taking the time to set it up and to those and perhaps maybe others also who will administer the site and the membership for the site. Your input through the web site will certainly be welcome.

Joe
(joefaubert at shaw.ca - replace ' at ' with '@' for email)
 

kscar

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Follow Up to Email from Amanda

I had a further email from Amanda yesterday. She stated that she would be sending pictures of the resort along, but is trying to figure out the best way to do so. I am going to ask Amanda to send them to me and I will post them on the picasaweb, same as Pittle has done with her pictures of the resort.

I am also confident that C&C will be completed. My concern is that I will not have all of the weeks I was promised. I don't want the golf membership, the yacht membership, the Platinum membership or the Interval membership. Just give me the 4 weeks!! That's all I'm going to say about that.

When I hear from Amanda, I will post again.

Kurt & Sue
 

PapaBearAB

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Pictures of the resort; weeks at C&C

In my opinion, the best way for Amanda to have everyone see the pictures done by her will be to have a small web site set up and just send all members the link.

Alternatively, the member-run web site for C&C is off the ground and soon will be available to all members of C&C, and we will be posting Amanda's pictures there as well as others taken by a member who just visited, plus some from another source as well.

Likely some pictures will be posted in a public area, and other pictures in the members-only area.

I will ask the C&C members web-site authors to contact Amanda regarding this.
 

D&D

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Thanks to PapaBear

I want to publicly thank PapaBear for the time that he has taken to keep all of us C&C members informed of the progress that's being made to honor our memberships.

It's been positive for me to be able to share information with other owners, and to keep hoping that our abysmal situation will result in a long-term situation that is fair to all. I'm encouraged but not yet sure of our final outcome.

And, for the record, my husband and I very much hope that DNG will honor our golf membership as that is one of the reasons we bought at C&C. The courses we have played in PV are fabulous and we want to continue to play them at discounted greens fees in the future.
 

Skins

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C&C1.jpg


I'm attaching the above link to a picture of the view from C&C, probably one of the major factors that we all purchased there to remind us to keep our hopes up and that someday we'll all be enjoying this view sitting around together and enjoying some good times.

Bob

** This post was originally part of post #187, but because of being 'timed out', the majority of the post was lost, so I reposted a synopsis of it below.
 
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Skins

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Hello C&C members,

lets be positive; also new update soon; web site info soon too (brief mention at bottom of this post);

...

I agree that "there is no comparable accomodation", and indeed in my opinion, despite the beautifull resort with 5-star rating that it is, even "Villa Quinta Del Mar" (VQDM) is not comparable to C&C, but for those with already committed and booked reservations due to whatever contract item or ammendment at signing resulted in that, it is better to have VQDM than not having anywhere to go in the meantime until C&C is complete, as other options are going to cost the developer much more (as I think DNG or Donald Busby also owns the VQDM), and I would rather see most of the financial focus and other efforts be on getting the C&C building completed and the contracts modified to ones that will work for all. Though the daily non-optional all-inclusive meal and drink fee is very expensive at VQDM, most of you are not committed by bookings to go to PV yet if you don't want to, so the whole issue is not important to most members. For those that have already been or will soon have to go there, myself included who has a reservation in October that cannot be moved because of a very important commitment I made to be there with some planned guests a long time ago, I will stomach the charges this one time. 4 people for 7 days is $2100, plus my weekly fee, but I am still looking forward to the trip, and I am looking forward to staying at VQDM, and hopefully will even have the opportunity to meet Amanda and others at DNG, and maybe even Kieth Thomson, and look forward to seeing C&C construction in progress and report back to all of you.


Joe
(joefaubert at shaw.ca - replace ' at ' with '@' for email)


FINAL RESULTS OF 'COMPARABLE ACCOMMODATIONS'

After writing for about 30 minutes and trying to post, I had been timed out and lost all my work, so, here's a shorter version:

Amanda worked diligently in trying to accommodate us and though we would have loved to have stayed at Villa Quinta del Mar, the mandatory all inclusive plan was not a good fit to our needs. There were several reasons, but primary among them was that we timed our stay there in Vallarta for the 15th Annual Gourmet Food Festival and plan on partaking in many of the activities and food & wine pairing dinners.

I was fortunate to make reservations at the Grand Mayan (another of our timeshares) for the exact same 2 week period. The location of the Grand Mayan is not as convenient for this function (Nuevo Vallarta - about 25 minutes from downtown and the Malecon), but at least we have a great place to stay.

Since DNG did not receive our payment for the 2 week 2 bedroom unit at C&C, they were not able to refund the money, but Amanda provided us with a note that the payment would be applied to subsequent years for our maintenance fees.

I'm fairly confident that DNG will come through with their commitment to us.

Bob
 
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pittle

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Did you get a letter from Amanda today?

I got 2 emails from Amanda today. One was a letter and the other had several pictures attached. Just checking to see if the rest of you got them. If you all did, there is no reason to fill up more space on this thread.
 

D&D

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Amanda's Letter

Yes, we received the letter and the pictures.

The pictures look very similar to the models we saw during our presentation in February, 2009. The pictures don't provide much of an update on the construction throughout the property.

I'm trying to be positive, but the letter was a disappointment as we purchased because of the golf membership and the availability of a car. We wouldn't have chosen to be so isolated if a car wasn't available to take us where we want to go.

I will continue to stick with our C&C owners group, and hope for the best.
 

pittle

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I sure wish I had snagged the photos off the website back in May when they were still there. It showed the pool finished and you could see rails on some of the balconies.

We are not as concerned with the golf as we do not play, but our kids do. That was the only reason we added them to our contract. I am disappointed about the car to town - that was a real perk in my opinion.

As I have stated before, we knew how the extra weeks worked and knew that the astronomical rents that the salespeople threw out would not happen. We were not interested and did not get anything about a rental company. We knew that if the bonus weeks would be harder to get - especially in the winter when everyone would want to go, so rentals most likely would not happen. The MP and GM for instance tell you up front that you cannot request using your bonus weeks in Feb or Mar or hoilday weeks. You can only request those times 45 days out, so not much chance of getting one, and then the time is too late to deposit with an exchange company and maybe a rental company.

I do feel fairly confident that they will finish the resort. Maybe we will meet at the pool one day! I can imagine that there will be a lot of owner celebrations when it is completed - probably weekly for the first year! :whoopie:
 

Skins

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I sure wish I had snagged the photos off the website back in May when they were still there. It showed the pool finished and you could see rails on some of the balconies.
.....

I do feel fairly confident that they will finish the resort. Maybe we will meet at the pool one day! I can imagine that there will be a lot of owner celebrations when it is completed - probably weekly for the first year! :whoopie:


http://mexicorentals.home.comcast.net/~mexicorentals/CandC/construction.pdf

I didn't save any of the PDF files after this one (February '09) since the pictures didn't change much. But for those of you wishing to see this one, click on the link above. It has some nice shots of some units and the pools.

As to the golf, limo/car service, cell phone, yacht club, private beach, etc., we didn't purchase because of those reasons, but they certainly were an incentive and a added bonus. The indications I get is that DNG will try and secure some of those options for us. In any case, it would be fantastic when the building itself is completed and all of us can celebrate pool side on the roof top with BBQ's and hoist a toast!

Bob

PS If you can view the pictures in the PDF file, but can't save them, I'll be setting up a web page picture browser for the old shots that I have when we purchased. I'll also post the pictures from the PDF file. They're small in size, but you'll be able to download any of them. Plus when we travel to PV in November, we'll make sure we stop over for a visit at C&C and I'll post all those shots when we get back in late November.
 
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PapaBearAB

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miscellaneous updates from member contacts

I have contact now with 42 known current or previous members now, 40 current, 2 prior, as 2 did receive their money back recently through a credit card company (Interval card at Bank of America in both cases, a credit card some purchasers were set up with when they purchased at C&C) - I noticed two other TUG posters that have not responded to my emails yet, but they would be reachable via TUG if need be

for those of you that are curious who is buying, from our sample of well over 10% of the purchasers now, you are from all over USA and Canada, just under 75% of you living in the USA, and just over 25% of you living in Canada - there is no concentration of buyers from any one group of states or provinces, some of you being from as close to Mexico as Texas and Arizona and California, and some of you from as far away as Michigan, Ohio, Wisconsin, and Virginia, and in Canada from Ontario, Saskatchewan, Alberta, and British Columbia

I added 2 more member contacts just this weekend, one of whom just found out about the situation with the resort in the last few days, so I am sure that more will continue to find this forum over time

I have asked Amanda to email members different additional pictures, ones showing construction in progress, showing us areas we have not seen yet even though incomplete (they just restarted construction, so I am sure there is not a lot of additional progress yet), as most of us already have seen the views from the top floor balcony and seen the show suite when we purchased, except the show suite may not have been completely furnished for those that first purchased in late 2008

the two members creating the member web site hope to have it available soon (I suspect this week sometime) - they are just checking out security to make sure the pages are indeed private that they want to be private, and to confirm with testing that those that wish to join must first be approved by the site admin members, and deciding what information to require to confirm that you are a purchaser of a unit - those of you that have contacted me will also be contacted by me privately with more information when the site is ready - I would have you contacted directly by the site administrators, except that I have promised all of you I would keep your contact and contract information private, including your email addresses

I thank others that also have offered to help with the web site, but it is moving forward and progress is already being made and should be available soon - I am sure there will also be a post on this forum from the site administrators too when they are ready

I continue to look forward to seeing the resort development completed and staying at this beautiful resort when it is ready, and thank Amanda and DNG for keeping contact with us so we are not left in the dark about the status of the project, and look forward to reviewing the new contracts, and look forward to hearing from Keith Thomson when he is ready to offer us access to so many other resort locations around the world (which some of you already have through other companies, but some of us do not)

I also look forward to my trip to Puerto Vallarta in October 2009 and expect to meet with Amanda then and see the resort again and report back mostly through the upcoming members web site, which is where the report will be placed from the member who went to the resort a week or so ago

another member will be there in November and then also will report back, so we should be able to keep you all up-to-date with progress pictures as other members also visit PV from month to month and as completion construction continues, and I am sure we will have regular updates and information from Amanda at DNG also

PapabearAB Joe F.
 

olschool

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thanks for support

We were there this June, even though they were still giving presentations, the place didn't have any construction workers in sight. They told us we couldn't view any of the other units, because of insurance liability. So obviously that was about the point of the split.
All seem to want the same thing here, to see ACTUAL progress. Pictures of building in progress, in other words, work being done. With such great distance from the paradise in which we all bought into, this would be a way for some assurances to all owners. We all just want the condos to be finished for our use when we visit PV. As they are just what we want, beautiful surroundings with great views of PV.
It will great to see actual progress at least through others visiting later this year. We hope to meet up at C&C in the near future with all of you for some BBQing (we will have one down by pool area, right?) and a margarita toast to being proud owners of one awesome resort!
Kudos to those that are in the forefront keeping us all on the same page :clap:
Mingo & Jean
 

Skins

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C&C Pictures

At least some of you have requested pictures of the C&C development. Until the new website is up and running, follow the link below. The pictures are a combination of recent shots by Amanda, pictures I took back during our presentation of 11/08 and pictures from one of the 'construction.pdf' files from 2/09 (small in size).

http://mexicorentals.home.comcast.net/~mexicorentals/CandC/album/default.html

Bob
 

pittle

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Thanks Bob. You must have been there about the same time we were - they had furniture, but no mattresses and linens on the beds yet. I saw bedspreads and throw pillows in a closet. We were in PV November 15 -December 5. We stayed at the Buganvilias the weeks before and after Thanksgiving and were at the GM NV the week of Thanksgiving with our family.
 

CC6031

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My husband and I would like to join the list of others thanking Joe for all his diligent work and time spent digging through everything and keeping us in the loop.
On 8-11 or 8-12 I had a call from Keith Thompson concerning an e-mail I had sent along with an attachment outlining things promised and other information concerning Castle and Condo as it pertained to our contract. We spoke for quite a while and at the end he said there was no way the new owners/builders of Castles and Condos could possibly supply all that was promised to us. He suggested that we try to get our money back from the credit card company. I told him I would let him know the outcome.
The next day,8-13, I contacted my credit card company and began the process of showing the we were defrauded when we made our down payment on 4 weeks in a 2 bedroom unit at Castle and Condos. I have been contacted by the credit card company and they are still investigating. Hopefully it will work out that we get our money back.
On 8-26 I had a message on my answering machine at home from Amanda La Rosee and I returned her call the following day.She said we had a payment due in Aug. and began to tell me where and how I could pay it. I told her that we had absolutely no intention of paying any more money to Castles and Condos. I read her a list of all items promised and she said that it could not be met by the new owners. I told her that I had spoken with Keith and about his advice that I file for a full refund because we were the victims of fraud. I explained that I had done this and was currently waiting to hear from my credit card company. I told her that if I couldn't get my money back from them, then I would be back in contact with her to see what we could work out for the monies we had already paid.
I felt that both Keith and Amanda were being up front and forthright in our conversations and are working hard to handle an enormously complex situation. Hopefully we, and any others who paid with credit cards, will get our money back and those who are paid or are paying will get agreements that satisfy their needs .
 

olschool

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My husband and I would like to join the list of others thanking Joe for all his diligent work and time spent digging through everything and keeping us in the loop.
On 8-11 or 8-12 I had a call from Keith Thompson concerning an e-mail I had sent along with an attachment outlining things promised and other information concerning Castle and Condo as it pertained to our contract. We spoke for quite a while and at the end he said there was no way the new owners/builders of Castles and Condos could possibly supply all that was promised to us. He suggested that we try to get our money back from the credit card company. I told him I would let him know the outcome.
The next day,8-13, I contacted my credit card company and began the process of showing the we were defrauded when we made our down payment on 4 weeks in a 2 bedroom unit at Castle and Condos. I have been contacted by the credit card company and they are still investigating. Hopefully it will work out that we get our money back.
On 8-26 I had a message on my answering machine at home from Amanda La Rosee and I returned her call the following day.She said we had a payment due in Aug. and began to tell me where and how I could pay it. I told her that we had absolutely no intention of paying any more money to Castles and Condos. I read her a list of all items promised and she said that it could not be met by the new owners. I told her that I had spoken with Keith and about his advice that I file for a full refund because we were the victims of fraud. I explained that I had done this and was currently waiting to hear from my credit card company. I told her that if I couldn't get my money back from them, then I would be back in contact with her to see what we could work out for the monies we had already paid.
I felt that both Keith and Amanda were being up front and forthright in our conversations and are working hard to handle an enormously complex situation. Hopefully we, and any others who paid with credit cards, will get our money back and those who are paid or are paying will get agreements that satisfy their needs .

We were wondering when you bought into C&C?
Mingo & Jean
 

PapaBearAB

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if you used an Interval Bank of America card to purchase at C&C

If you used an Interval Bank of America card to purchase at C&C, you should know that now 3 C&C members that purchased in that manner have received a full refund from the credit card company, and so if you are so inclined to want a refund, you should still pursue that avenue. Those that used other cards, well, I have not heard any success stories except one at Enchantment with a Citi Bank card), so we look forward to bumping into you perhaps at C&C when us who are still members start getting to stay there, and I do look forward to and am optimistic about staying there some time in 2010. Even had I paid the full price with a credit card (in part I instead used a line of credit wire transfer for the payment balance), I think I still would be hanging on to my membership, as I still think the price we paid is a good deal for the quality of resort that C&C promises to be, even with some of the bonus perks gone or changed.
 

LizNtim

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Hi,

My name is Tim Murphy. My wife, Liz and I purchased @ Castles and Condos in March of 2009. This forum has been immensly useful to us. The information provided by PapaBear ( Joe ) is helping us sort through a very difficult time. The Promises made to us at the time of our purchase, i.e. rentals was a major factor in our decision to buy.

We received the September 7, 2009 letter from Amanda LaRosee and I am pleased that DNG intends to honour the "Core" essence.

I look forward to meeting you in PV at our new resort.
Regards Tim
 
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