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Going Live With New Tug Login Procedure

Trouble Logging In

O.K., I have just spent the last 20 minutes or so trying to log in. I just renewed my membership, so I am not sure if I have to wait until tomorrow before the payment is recognized. If this is not the case, I request your assistance in changing my membership status, and the ability to access sightings and the review section. Thanks.

2Blessed
Brenda
 
2Blessed said:
O.K., I have just spent the last 20 minutes or so trying to log in. I just renewed my membership, so I am not sure if I have to wait until tomorrow before the payment is recognized. If this is not the case, I request your assistance in changing my membership status, and the ability to access sightings and the review section. Thanks.

2Blessed
Brenda
Click to expand...

Your membership expired in April of 2006, so yes I would have to recreate it manually tomorrow and then you would be able to change what you need to here to be recognized as a TUG member.
 
Membership Renewal

Hi Tuggers, I renewed my membership today because I thought it had exprired since I was having so much trouble logging into Tug. After I got in I was informed that my membership was good until March 2008. My question is will my membership be extended until September 2011, since I just signed up for the 3 year membership? Let me know.

Also, I have had trouble signing in to Tug for the past few months, that is why I thought my membership had expired. Why does it have to be so hard to log in? Do you have that many people that are trying to get access that should not be on Tug? Please try to make the site more user friendly. Thanks!
 
I am a guest and can't fix it

I am not great with computers but tried to follow the instructions. However I have no idea where to find the BBS member number as I don't recall being given one. I need to start there but the TUG email seems to think I want my TUG password which I have. Any simple instructions would help. Thanks.
 
there is no such thing as a TUG bbs member number...i would assume you mean the TUGBBS member code but you appear to already have obtained that properly as you are showing up as a paying TUG member already.
 
Help please.

I paid my dues yesterday, and have a code, but for some reason it isn't accepting the info I type in. Would appreciate your help.
 
I clicked on the link to get the new login. A page came up with this on it:

We are unable to fulfill your request at this time, please try again.
We apologize for the inconvenience.

TUG Home
 
Are you sure you need it? That was changed in March 2008 - a year ago. Have you not logged in since then?
 
which link were you clicking on?

to log into the member only section, this is the page

http://tug2.com/tugmembers

there is a link just below the login box where you can request your password be emailed to you instantly 24 hours a day.
 
edit, nm...updated the forgot password links at the top, that did change a bit with the tug2.0 release!
 
This is what I get when I click on the link :



We are unable to fulfill your request at this time, please try again.
We apologize for the inconvenience.

TUG Home
 
Former Cruiser said:
This is what I get when I click on the link :



We are unable to fulfill your request at this time, please try again.
We apologize for the inconvenience.

TUG Home
Click to expand...

I got the same message! :shrug:
 
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