kozykritter
TUG Member
- Joined
- Nov 5, 2012
- Messages
- 1,235
- Reaction score
- 1,078
- Points
- 373
- Location
- Here, There and Everywhere
- Resorts Owned
- Sheraton Flex, MVC Points, Worldmark
In my case the invoice was for club dues alone as I had paid my Flex MFs from a different invoice months earlier. That club dues invoice actually never showed up on my account where I could see it so when they told me they went into the system and deleted it, I believed them.A follow up question for you. Did Vistana actually remove the duplicate dues from your account so you could just pay the MF’s? The reason I ask is while the rep with whom I spoke said her Manager did that for us, it is still included in the invoice. I called again yesterday and was told that our name is still on the list, but the invoice still hasn’t been updated. I already paid the MF’s. I am still concerned about whether I should pay the duplicate dues and then ask for a refund after they fix the issue. Open to suggestions.
Best regards.
Mike
I understand your dilemma and the anxiousness it must bring. The question is would you rather feel that anxiety now by not paying it or potentially hassle with getting a refund issued for it later, which per Vistana is taking them 60 to 90 days or longer to issue. Tough call.