• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 32 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32nd anniversary: Happy 32nd Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Now through the end of the year you can join or renew your TUG membership at the lowest price ever offered! Learn More!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Can't Access Web Site

chapjim

chapjim

TUG Review Crew: Veteran
TUG Member
Joined
Jan 10, 2010
Messages
7,456
Reaction score
5,432
Location
Fairfax County, Virginia
Resorts Owned
Wyndham VIPF & PresRes, HVC/DRI (Gold), Quarter House, Resort on Cocoa Beach (2), HGVC Tuscany Village, HGVC South Beach, HGVC Parc Soleil, Pine Acres Lodge
I've tried Chrome, Firefox, and Chrome incognito mode on two different computers. Restarted one computer. All to no avail.

When I click Sign In, I get a little flicker then back to the same marketing page. On a different computer at the log in screen, I get the Something Unexpected . . . .

This has been the case all day.
 
Oh... the extreme irony in this screenshot.

Yes, i'm having problems logging in.
Yes, that's the "something went wrong" error box BEHIND the "help us improve the website" box...
Yes, i'm even attempting to log in FROM a resort, on Wyndham wifi

You can't make this stuff up...

1775504839000.png
 
FWIW, I reported the problem when it started. Have had no response whatsoever, not even acknowledgement of receipt.

I use Chrome's incognito mode.
 
chapjim said:
FWIW, I reported the problem when it started. Have had no response whatsoever, not even acknowledgement of receipt.

I use Chrome's incognito mode.
Click to expand...
When do you think it started? I can't remember when this didn't happen... If at first you don't succeeed, try, try again.
 
Sandi Bo said:
When do you think it started? I can't remember when this didn't happen... If at first you don't succeeed, try, try again.
Click to expand...
Not sure but relatively recently -- less than a month ago?

I keep trying, then open a Chrome incognito window.
 
chapjim said:
Not sure but relatively recently -- less than a month ago?

I keep trying, then open a Chrome incognito window.
Click to expand...
It's been for a long time for me. Possibly worse lately (my brother called me the other day and asked me if I changed his password, lol). I'm not sure incognito helps or not, I still fail doing that.

I use the app whenever possible. The logon issue (for me (and my brother) was with the website)).
 
All day yesterday I had the error message, then last night it worked, late, midnight Eastern Time it worked.
 
You must log in or register to reply here.
Top