We received this email from MVC last night regarding our upcoming reservation for December 13:
Dear Owners,
Due to the unprecedented situation surrounding the spread of the Novel Coronavirus (COVID-19), we wanted to make you aware that the Public Health Officer of the State of California issued a
Regional Stay at Home Order on December 3, 2020 ("Order"), which provides for criteria that, when met for a specific region of California, implements prohibitions of the Order for that region of California. The Order, among other things, prohibits most travel in a region of California in which the criteria has been met. As of Sunday, December 6, 2020, the region that includes the resort has met the criteria for travel limitations to be enacted.
As a result of the Order, reservations for arrivals to Marriott's Desert Springs Villas prior to
December 29, 2020will be canceled.
Due to the unprecedented situation surrounding COVID-19, please note the following for your canceled reservation:
- Upon cancellation of your reservation, your Vacation Club Points will be returned to your Holding Account and can be used for a villa reservation or select Explorer Collection offerings within 120 days of arrival, instead of the previous 60 days of arrival.
- For Vacation Club Points expiring anytime in 2020 or 2021 and placed into your Holding Account in connection with this canceled reservation, the expiration deadline will be extended through December 31, 2021. The December 31, 2021extension will be applied to the Vacation Club Points associated with this canceled reservation and placed into your Holding Account within two weeks.
- For reservations that include a Resort Credit, the Resort Credit will also be canceled and the Vacation Club Points associated with the Resort Credit will be returned to your Holding Account and can be used in the same manner as the Vacation Club Points returned to your Holding Account in connection with this canceled reservation.
Please visit the
Marriott Vacation Club® website for the most current information regarding the status of resorts.
If you are traveling to Marriott's Desert Springs Villas with respect to supporting "critical infrastructure" or as otherwise permitted by the Order, please call Owners Services to request a reinstatement of your reservation. Please note that Owners traveling to the resort will be required to complete an acknowledgment upon arrival to the resort certifying their stay will be in compliance with the Order.
We thank you for being part of the Marriott Vacation Club family and appreciate your understanding as we work with all Owners to navigate this unprecedented situation.