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California COVID-19 guidelines / Dec 2020 Cancellations by Marriott/II [MERGED]

rthib

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About a possible class action no matter which companies are involved, I think that when the timeshare docs explicitly state that MVW has the right to restrict occupancy based on state/local mandates during one-off events out of their control - and no obligation to compensate owners/guests for such losses - it's a waste of time and money to challenge them.
The other thing to remember is companies and especially time share companies do not pay for lawsuits their customers do.
A class action suit is just suing yourself. Any award will just be added to maintenance fees, along with lawyer expense.

Will be interesting to see if the Judges ruling on LA Counties Outdoor Dining rule will have any impact on how counties react.

And I assume that with one win, they might challenge the state ban. Doubt anything will impact Dec but might put some limits on next order if there is some concern of losing in court.
 

jancurious

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Sacramento Region just fell below 15%. Regional-stay-at-home order effective 11:59 p.m. Thursday. This will impact Timber Lodge which is in our region.
 

davidvel

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Sacramento Region just fell below 15%. Regional-stay-at-home order effective 11:59 p.m. Thursday. This will impact Timber Lodge which is in our region.
So it will run through 12/31, and continue unless the region is projected to be above 15% as of that date (or 1/4/21 due to the holiday.)
 

tahoe

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FYI - Those expecting to go to Timber Lodge or Grand Residence for Christmas may need to double check their plans.


While it happened sooner than anticipated, the Greater Sacramento Region, of which El Dorado County is a part, dipped below the 15 percent of available staffed ICU beds which triggered the new Stay At Home Order and will become effective at 11:59 pm Thursday for a minimum of three weeks.
We have been in close contact with our two County hospitals, Marshall Medical in Placerville and Barton Health in South Lake Tahoe, to ensure we are aware of the status of our health care provider system.
 

OlaWeybridge

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You don't reference anything to support that the hotel will remain open (to anyone other than essential infrastructure workers). Where are you getting this info?
I've called the hotel and they are remaining open. Anyone can book there. In fact, I checked on rates and they were ready to book my stay there right now. They are not limiting reservations to essential workers.
 

davidvel

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I've called the hotel and they are remaining open. Anyone can book there. In fact, I checked on rates and they were ready to book my stay there right now. They are not limiting reservations to essential workers.
Sounds like they are following the order correctly, unlike MVC.
 

OlaWeybridge

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Class action against which company? Marriott Vacations Worldwide, the timeshare company, and Marriott, Int'l., the hotel company, are two completely separate companies.

It may be that the hotel is also contacting guests to cancel non-essential stays but we'd have no way of knowing that unless someone on TUG is holding a hotel reservation.
Thanks, Susan. The hotel is not canceling any reservations and are accepting new reservations regardless of whether one is an essential worker or not.
 

zentraveler

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if it were strictly science, we wouldn’t be in as bad of a position as we find ourselves. But since politicians are elected officials they need to do what they think looks best in the eyes of the voters

A very smart person said recently (of the pandemic) "when you mix science and politics you get .... politics".
 

sparty

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Has anyone had II reservations actually canceled? My DSV reservations are still showing as confirmed in both II and marriott.com
 

zentraveler

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Has anyone had II reservations actually canceled? My DSV reservations are still showing as confirmed in both II and marriott.com

Westin Mission Hills told us they had "cancelled" our reservation and would not let us check in, but II still showed the reservation. I had to ask II to cancel it so they could issue a replacement.

This is all quite the mess with the short notice and ambiguous wording of the order.
 

Quiet Pine

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Has anyone had II reservations actually canceled? My DSV reservations are still showing as confirmed...
Late Monday, an email from Marriott canceled my DSV II reservation Dec. 25-Jan. 1. I talked to II today and I'm not happy about the choices. I can take a replacement week but must travel by Feb. 2021. OR I can get an Accom. Cert that must be used by Dec. 2021. She acknowledged that ACs usually don't have the best choices. I paid for the week so I don't want to shrug and let it go. Probably would be better options if I weren't going through II.
 

sparty

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I read my purchase protection agreement on my AmEx Delta Platinum card and I didn't see anything that says my Getaway which I placed on the card wouldn't be covered. I am going to contact them and try to put in a claim.
 

Garnet

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Marbrisa 2,31 MNCV 52, MSR 52, MDSV2, FSA
I had rented Newport Coast and Shadow Ridge for the end of the year. Both resorts are closed-I have issued refunds to my renters. But-Marriott has given me mixed messages about the weeks. They email me telling me to call II about depositing weeks. They also email me telling me that in the next 45 days I will see an exchange week in my account. I haven't seen anything. Wait times to get to a rep at II have been so long I haven't been able to wait. Comments? Luck on getting through? Exchanges appearing in II accounts?

Also, we were exchanged (Marriott to Marriott) into NCV and I'm told that was canceled from the resort. I still don't see it anything in our II account. I've been looking last several days. Folks having similar issues? Anyone have excnahges/re-exchanges appear? Solutions? Or, am I out of luck?

Really-I hope this thread to be about solutions-figuring our logistics and not gripping about COVID/restrictions/where you were planning on going. Just logistics from here moving forward.
 

SueDonJ

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I had rented Newport Coast and Shadow Ridge for the end of the year. Both resorts are closed-I have issued refunds to my renters. But-Marriott has given me mixed messages about the weeks. They email me telling me to call II about depositing weeks. They also email me telling me that in the next 45 days I will see an exchange week in my account. I haven't seen anything. Wait times to get to a rep at II have been so long I haven't been able to wait. Comments? Luck on getting through? Exchanges appearing in II accounts?

Also, we were exchanged (Marriott to Marriott) into NCV and I'm told that was canceled from the resort. I still don't see it anything in our II account. I've been looking last several days. Folks having similar issues? Anyone have excnahges/re-exchanges appear? Solutions? Or, am I out of luck?

Really-I hope this thread to be about solutions-figuring our logistics and not gripping about COVID/restrictions/where you were planning on going. Just logistics from here moving forward.

I merged your post into an ongoing thread that's already dealing with the logistics of COVID-cancelled reservations in CA. Though there is some griping about the restrictions, there are also quite a few posts from people asking/answering the same questions you have. :)
 
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