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BRAND new freaked out owner--need advice asap

PigsDad

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I faxed it and also sent it USPS today and followed their instructions. I have a receipt from the post office that is stamped with today's date and will receive a signed copy of delivery receipt.

I am confident that I am covered. But why would they bother to list the fax number under the address if that is not considered a method of "delivery"? I realize that I have no proof that I faxed it so I followed up with the USPS.

I'm looking forward to being done with this. No more being impulsive.
You will be fine. HGVC is a class act (IMO) and they will cancel the contract. If you were dealing with some shady timeshare operations in Mexico, it might be a different story...

Kurt
 

icul8rg8r

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Did you fax your form to rescind?

Our situations are nearly identical.

We FAXED our form AND sent written notice via certified 2-day USPS mail.

It doesn't matter if you buy from the developer or through resale; you will be treated the same. "Elite" Status is only for folks that buy like 14,000 or more points from the developer; obviously we don't qualify, nor do we care!

We elected to buy where the maintenance fees are low since we are going to be traveling to a variety of resorts. If we were wanting to go to Kings Land during the summer every year and stay for a week in a 2-bedroom, then it would have wise for us to buy into that resort and pay the higher MF's; we would have the advantage of the 1-year home resort reservations instead of 9 months. HOPEFULLY we'll still be able to trade into Hawaii once in a while with only 9-months notice (we're flexible on dates; kids are young enough to pull out of school).

Again, good luck! We love HGVC - we've already traveled to Whistler BC Canada and stayed at the Club Intrawest last week (spring break).
 

rgong

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I faxed it and also sent it USPS today and followed their instructions. I have a receipt from the post office that is stamped with today's date and will receive a signed copy of delivery receipt.

I am confident that I am covered. But why would they bother to list the fax number under the address if that is not considered a method of "delivery"? I realize that I have no proof that I faxed it so I followed up with the USPS.

I'm looking forward to being done with this. No more being impulsive.

Coming in late here but add me as another "me too", as someone who, slightly more than a year ago,

1) got a special deal to stay at the Parc Soleil
2) went to the sales presentation, bought retail (3400 pts biennial)
3) found TUG on day 8 of the 10 day rescission period
4) rescinded on day 9 (WHEW) :) Sent in the rescission letter by both USPS and faxed it; and like others have said, there was no hassle from HGVC and I had the refund of my deposit within a couple of weeks
5) read/researched TUG for about 4 months and decided I still wanted HGVC
6) bought HGVC resale, 5000 pts annual *for about 1/4 the retail price of the 3400 pt biennial contract* :whoopie:
6) and, like cu-later-gator, now wishes he had bought a 7000 pt contract.

We bought resale in the latter half of 2011 and didn't have points available to us but were able to use open season. This year we have trips booked and have already had to borrow points from 2013. Those points go faster than you think... aside from the over-inflated retail price, that 3400 pt biennial contract would have been totally frustrating. As it is, thank goodness for open season.

OP, Congrats on rescinding, now you can take your time and do the research without the pressure of a sales presentation. But just from the limited experience I've had with HGVC, I have to agree with others who have already said it, it's a great system.
 

sunnyday1

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Coming in late here but add me as another "me too", as someone who, slightly more than a year ago,

1) got a special deal to stay at the Parc Soleil
2) went to the sales presentation, bought retail (3400 pts biennial)
3) found TUG on day 8 of the 10 day rescission period
4) rescinded on day 9 (WHEW) :) Sent in the rescission letter by both USPS and faxed it; and like others have said, there was no hassle from HGVC and I had the refund of my deposit within a couple of weeks
5) read/researched TUG for about 4 months and decided I still wanted HGVC
6) bought HGVC resale, 5000 pts annual *for about 1/4 the retail price of the 3400 pt biennial contract* :whoopie:
6) and, like cu-later-gator, now wishes he had bought a 7000 pt contract.

We bought resale in the latter half of 2011 and didn't have points available to us but were able to use open season. This year we have trips booked and have already had to borrow points from 2013. Those points go faster than you think... aside from the over-inflated retail price, that 3400 pt biennial contract would have been totally frustrating. As it is, thank goodness for open season.

OP, Congrats on rescinding, now you can take your time and do the research without the pressure of a sales presentation. But just from the limited experience I've had with HGVC, I have to agree with others who have already said it, it's a great system.

You must have originally purchased the biennial contract because you didn't want the mf's every year? Or because the points were more affordable that way?

My dh doesn't want the mf's every year, that's why we had signed onto biennial. I'm a bit "up in the air" about the number of points I may want to eventually purchase. Although our kids (4) will grow up and go away, won't we want to have enough for someone to travel with us? Maybe that's hopeful thinking.

Anyway, what reseller did you use? I'm not seeing much for sale biennially at Parc Soleil. I am seeing a couple of 4800 pt biennial contracts for $8000-$9000 which is more than I thought it would be on resale.
 

rgong

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You must have originally purchased the biennial contract because you didn't want the mf's every year? Or because the points were more affordable that way?

My dh doesn't want the mf's every year, that's why we had signed onto biennial. I'm a bit "up in the air" about the number of points I may want to eventually purchase. Although our kids (4) will grow up and go away, won't we want to have enough for someone to travel with us? Maybe that's hopeful thinking.

Anyway, what reseller did you use? I'm not seeing much for sale biennially at Parc Soleil. I am seeing a couple of 4800 pt biennial contracts for $8000-$9000 which is more than I thought it would be on resale.

Sent you a PM.
 

Purseval

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Anyway, what reseller did you use? I'm not seeing much for sale biennially at Parc Soleil. I am seeing a couple of 4800 pt biennial contracts for $8000-$9000 which is more than I thought it would be on resale.

You don't have to purchase at Parc Soleil, any resort in Orlando or Las Vegas will do. We bought a biannual at Orlando's Tuscany resort but out of all of our stay we've only stayed there one time. Most Orlando stays are at Parc Soleil and we've never had a problem booking there. If we had known better at the time we would have tried for Vegas because of the lower maintenance fees and also a 7000 point because it's the same MF as the 5000 we purchased. We paid WAY less than the 8-9000 you have found so far so I would keep looking if I were you.

We love the fact that we only pay maintenance fees every other year but get to use it every year. Booking through Open Season actually costs you less money than you would pay in maintenance fees for that other year :D We have actually turned down chances to buy more points because to us it just isn't worth it.
 

sunnyday1

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We love the fact that we only pay maintenance fees every other year but get to use it every year. Booking through Open Season actually costs you less money than you would pay in maintenance fees for that other year :D We have actually turned down chances to buy more points because to us it just isn't worth it.

Does Open Season mean you make a club reservation and pay cash for it? On the contract we almost bought, I think 4800 every other year would not be nearly enough for our family of 6.
 

Talent312

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Does Open Season mean you make a club reservation and pay cash for it? On the contract we almost bought, I think 4800 every other year would not be nearly enough for our family of 6.

Essentially, yeah.
Open Season (cash) reservations have a 2N minimum, while Club reservations have a 3N minimum, so availability is slightly different. But otherwise, during the time-frame that the two reservation windows overlap, you can choose to use points or cash.

The system's flexibility sometimes makes it difficult for even owners to grasp.
I had to re-read the "rules" about five times before I felt I had a handle on it.
 
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Purseval

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Does Open Season mean you make a club reservation and pay cash for it? On the contract we almost bought, I think 4800 every other year would not be nearly enough for our family of 6.
It wouldn't. There are only the 2 of us so 5000 is plenty. 5000 gets you a 2br exchange for a week through RCI or more time in a 1br, which is our normal way of traveling. We actually needed a 2br HGVC 1 year and traded through RCI to get the 2br for less than it would have cost us in points through HGVC. This year we traded through RCI for a 1br at Walt Disney World's Bay Lake Tower (lake view) and still have 1600 points left over a few mini-vacations we plan on taking during the year, which is a fantastic deal. Try renting BLT for a week and paying less than $1000 through WDW or even by renting points from a DVC owner.

As for Open Season, the rates for a week would be around $700 to stay in a 1br at any HGVC resort for a week. This is less than the year's maintenance fee for any of the Orlando resorts. So it makes no sense for us to buy more points and pay another maintenance fee when we can pay cash, spend less and not be obligated to pay every year.

If I were you I'd try and find a 7000 EOY. I believe they used to sell them. One of the realtors other posters have mentioned here, Judi or Seth, would be able to let you know for sure. You can make a 5000 EOY work but it would be a lot easier with the 7000.
 

sunnyday1

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It wouldn't. There are only the 2 of us so 5000 is plenty. 5000 gets you a 2br exchange for a week through RCI or more time in a 1br, which is our normal way of traveling. We actually needed a 2br HGVC 1 year and traded through RCI to get the 2br for less than it would have cost us in points through HGVC. This year we traded through RCI for a 1br at Walt Disney World's Bay Lake Tower (lake view) and still have 1600 points left over a few mini-vacations we plan on taking during the year, which is a fantastic deal. Try renting BLT for a week and paying less than $1000 through WDW or even by renting points from a DVC owner.

As for Open Season, the rates for a week would be around $700 to stay in a 1br at any HGVC resort for a week. This is less than the year's maintenance fee for any of the Orlando resorts. So it makes no sense for us to buy more points and pay another maintenance fee when we can pay cash, spend less and not be obligated to pay every year.

If I were you I'd try and find a 7000 EOY. I believe they used to sell them. One of the realtors other posters have mentioned here, Judi or Seth, would be able to let you know for sure. You can make a 5000 EOY work but it would be a lot easier with the 7000.

We own DVC points at Bay Lake Tower. We go there every year. We LOVE it. Have you been yet?

I think I am going to look for 7000 EOY but they don't seem to be readily available. I've been looking at Judi's listings. When I'm ready, I'm sure I'll talk to her and she'll find me what I'm looking for.

What's up with the weird number of points that people own? What good is 3400 EOY? You can not borrow two years ahead--possibly 3400 gets you a studio? Or it has to do with trading RCI. I have a lot to learn.
 

RX8

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What's up with the weird number of points that people own? What good is 3400 EOY?

The points are what you can get for a FULL week in your assigned season and size of unit. For example, 3400 points is a one bedroom in Gold season. 3500 points on the other hand is a studio plus in platinum season.
 

Purseval

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We own DVC points at Bay Lake Tower. We go there every year. We LOVE it. Have you been yet?

We're going in August. According to the point charts a week in our time frame would be 296 DVC points. If you try renting points to pay for it at $10/point not only would it cost more than our maintenance fee and RCI exchange fee, it would cost more than we paid for our timeshare on the resale market. That is one of the great advantages of buying HGVC. Not only can you get a great deal your points trade at a premium. :whoopie:
I think I am going to look for 7000 EOY but they don't seem to be readily available. I've been looking at Judi's listings. When I'm ready, I'm sure I'll talk to her and she'll find me what I'm looking for.
If you tell Judi you're a serious buyer she'll find you something at your price. We called her on a Friday when we were down in Orlando. She found us a unit at a price we wanted, transmitted our offer and had us in her office signing papers and leaving a deposit on Sunday. Her office is right off of Turkey Lake Road, just after Sand Lake Road and before you reach Universal Studios.
What's up with the weird number of points that people own? What good is 3400 EOY? You can not borrow two years ahead--possibly 3400 gets you a studio? Or it has to do with trading RCI. I have a lot to learn.

3400 is what it cost us in points for that BLT rental, which sounded pretty good to us :clap:
 

gnorth16

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Although most comment on getting 7000 point contract rather than a 5000 point one, remember, you can always borrow ahead, book last call (Vegas and Orlando are easy). I also want diversity in my TS portfolio with access to both II and RCI. I will not argue that a platinum TS is a better MF/point ratio, but I do like the fact that I can allocate some upfront costs to better diversify within the industry. As long as it is 5000 point 2br or better, you will be fine, just stay away from the silver season...
 

sunnyday1

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Well, my recession deadline was last night and the form was faxed and express mailed earlier this week.

What is anyones experience as to what happens next? Do I get any kind of confirmation from HGVC that my cancellation is in process?
 

Talent312

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Well, my recession deadline was last night and the form was faxed and express mailed earlier this week. What is anyone's experience as to what happens next? Do I get any kind of confirmation from HGVC that my cancellation is in process?

A salescreep may call to offer an even better deal. No need to answer.
State law requires them to issue a refund within 20 days after receipt.
... Just be patient. HGVC will do the right thing.
 

rgong

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Well, my recession deadline was last night and the form was faxed and express mailed earlier this week.

What is anyones experience as to what happens next? Do I get any kind of confirmation from HGVC that my cancellation is in process?

You should be OK. For us it took about 2 weeks to see the refund credited to our cc. Other folks have reported a month. You'll eventually get some sort of confirmation letter from them as well. And HGVC never asked us to return the members guide or the tacky little carrying case that came along with it...
 

sunnyday1

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You should be OK. For us it took about 2 weeks to see the refund credited to our cc. Other folks have reported a month. You'll eventually get some sort of confirmation letter from them as well. And HGVC never asked us to return the members guide or the tacky little carrying case that came along with it...

OK, thanks. I wasn't going to return the book/paperwork/tackycase since it would cost me nearly $25 to ship it back anyway.
 

Walleye61

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So happy to find this site! I am in the same situation. The deadline to cancel is next Tuesday. I brought 5000 points every-other-year Platinum at Parc Soleil with 11,000 bonus points. We thought we got the deal with bonus points. After reading this site, actually, we paid for all those bonus points. The sale rep made it sounds like he was doing us a favor.:mad:

Is there a form we need to fill out in oder to cancel it? I look through the signed document package, I saw the instruction of rescission in the contract, but there is no rescission form in it. Actually, during the signing, they did not mention this at all!
 

Karen G

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Once owned these: FirstFairway@Walden X 2; Lawai Beach; ManhattanClub; PuebloBonitoRose; 4 South Africa--now timeshare-free
Is there a form we need to fill out in oder to cancel it?
Just a simple statement is all that is required. Something like this would work:

We are exercising our right to rescind this contract as of (today's date). Please return all of our deposit. (Include a contract number if you have one or even a copy of the signed contract.)

Signed: (all parties who signed the original contract)

If you paid by credit card, you could also send a copy of your rescission letter to the credit card provider and/or notify them that you are disputing the charge.

Send it by U.S. mail with a proof of sending it on this date. Just noticed you live in Canada--so send it by Canadian mail if you can get the same kind of proof that you mailed it within the rescission period. If you are still on vacation in the U.S., take care of it in the U.S. before you leave.
 
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PigsDad

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So happy to find this site! I am in the same situation. The deadline to cancel is next Tuesday. I brought 5000 points every-other-year Platinum at Parc Soleil with 11,000 bonus points. We thought we got the deal with bonus points. After reading this site, actually, we paid for all those bonus points. The sale rep made it sounds like he was doing us a favor.:mad:
First off, a 5000 point package is not Platinum season -- that is a 2BR Gold season week. Combine that with your confusion on the bonus points, I think you are confused on what it is that is actually in the contract you signed. The salespeople don't make this clear -- they only tell you what you want to hear and what will make you sign the contract. Even more reason to rescind.
Is there a form we need to fill out in oder to cancel it? I look through the signed document package, I saw the instruction of rescission in the contract, but there is no rescission form in it. Actually, during the signing, they did not mention this at all!
You don't need a form. Just simply write a letter that references your contract number, etc. and state that you want to cancel the contract. Then send it via certified USPS mail -- the receipt / postmark is legal proof of when you sent the letter, and you just need to send the letter within the rescission period (it doesn't matter when they receive it). You can also fax, but do that in addition to the certified letter.

Good luck!
Kurt
 

Walleye61

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On the contract, it said 1-bed room type I, even year. We were very tired on the day of presentation, basically, got suck-in on those bonus points.... and signed it. We are still in US, so got to do the letter now, thank you for all your help!!
 

Passepartout

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You're welcome. And Welcome to TUG! Glad you found us in time. We love a success story. After you send the rescission letter, you might unplug the phone. Your salesweasel will probably call to try to either delay you from sending the letter or offer you a sweeter 'deal'.

After you get back to your 'real' life, and if you still have an interest in timesharing, c'mon back. We will happily educate you on what's available at truly unbelievably low prices. You'll find that most of us have more than one, and enjoy as many vacations as time off allows. Maybe more.

Jim
 

Walleye61

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I am ready to mail out the rescission letter tomorrow morning;I typed the letter and signed it. Is it sufficient? Or, do I have to hand-writeit and sign? Just want to double check with you guys and make sure I am doing it right.
 

Talent312

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I am ready to mail out the rescission letter tomorrow morning; I typed the letter and signed it. Is it sufficient? Or, do I have to hand-write it and sign? Just want to double check with you guys and make sure I am doing it right.

You must use a fountain pen, blue ink and parchment! <kidding>
Any form will do, as long as you ID yourselves, the contract and property.
 

bosco0633

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If I may, we attended a presentation in Vegas for a free dinner and a show. The bus picked us up at the flamingo and there were 5 other couples. We were all joking on the bus as to what we wanted for free and that no one was buying.

We did the presentation and loved HGVC however we just couldn't afford it and they continued to drop us lower and lower. They had us down to a 2400 EOY. We just had a baby and held to our guns and left. We were the only couple on that bus ride that didn't buy!!!

That was 2003. 5 years later we were financially secure and almost purchased a royal aloha timeshare. A guy at work recommended it. I got back to thinking about HGVC and attempted to book a presentation and weekend. They wouldn't do it because we live in Canada. So I googled it and stumbled along one for sale on eBay.

I was to worried about buying something like this and called the 800 number. Judi Kozlowski picked up the phone and explained Hilton to me for 3 hours. We purchased our first unit from her 5000 annual Vegas. and she got me onto tug

We closed and went to Vegas. My wife kept saying that you better hope this is worth it or your dead!!! Well.........she loved loved loved it and by the end of that trip we realized that we needed more points. I called judi from Vegas and purchased a 5000 sea world over the phone.

I then still wanted more so I sold both my 5000 for more than I paid and picked up to 7000 annual points. I still need more points


Anyways resale is great I would never buy from someone not recommended here. I have been ripped off on bad eBay deal once so that's why I ONLY use Judi.

You will love HGVC and we use RCI like crazy. I have never had an issue booking anything and we hAve traveled all around the world. HGVC allows you to travel in a luxury that you would not necessarily treat yourself to or even be able to afford.

I over the program and recommend it to anyone willing to listen.

If I was in your shoes and only my opinion. I would rescind which you did and take what you spent as you already were willing to part with it and buy yourself a 7000 point annual. I hear what you are saying about not paying taxes every year but bank it and go away for a few weeks every other year or rent it out every other year and pay your taxes.

You said you spent 10,000.00. Re apply that to resale and you can buy 7000 annual. Reading through these posts a few people are saying they wish they did that. 7000 point is the best deal going out there for HGVC.


Anyways good luck we love Hilton. We use it at least 3 times a year and we are total times share snobs now. What we don't use we bank it or rent it out
 
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