So after reading all this particular thread - and replying to the following advert here on TUG
Grand Mayan at Vidanta Riviera Maya
Mexico | Quintana Roo | Riviera Maya
01 2021 50 2021
01/02/2021 12/11/2021
Red
2 bd 2 ba 6 sleeps
Sales Price $269.00
Maint Fees $2,447.40
Posted: 1/21/2021 - HT # 69
THIS IS 2 WEEKS ANNUALLY.
THE MAINTENANCE AND TAXES ARE FOR BOTH WEEKS.
THE 5 YEAR RENOVATION FEE OF $2,360.08 WAS LAST PAID IN 2019.
THIS MEMBERSHIP EXPIRES IN 2029.
CURRENT OWNER IS RESPONSIBLE FOR ALL TRANSFER FEES & CLOSING COSTS.
A massive Mayan obelisk greets you as you enter the lobby of The Grand Mayan Riviera Maya, welcoming you to a special world where you and your family can enjoy the life you deserve.
The Grand Mayan at Riviera Maya features spacious quarters and beautiful, Mayan-inspired decor, making waking up in paradise even more enjoyable.
Step into another world at the Mayan Sanctuary pool. Protected by a ring of lofty palapas and a tight grove of palm trees, the Mayan Sanctuary is your aquatic haven in the center of Riviera Maya. Don’t forget to check out The Grand Mayan infinity pool as well!
I was contacted by Samantha - with Liberty Consultations - Simple questions asked - what are the specifics for the contract - what is included, what is excluded, and what are the transfer/maint/booking fees. To which I was told repeatedly that all the details would be given - once I paid their $269.00 fee. After several back and forths I figured what the hell - no risk no gain right? Now at one point in the conversation - John Kirk was brought into maybe assist Samantha - who became quite insistent that she could not divulge further information about the contract unless I agreed to their sales term - and paid the $269.00 fee.
After a few back and forth with John, a fellow proud veteran - I agreed to the basic terms - Now that was approximately March 2nd that this process began....... After a week plus of back and forth - signing their Docusign contract, and paying their $269.00 fee - we heard nothing back for a few days - sent a couple touching base emails to John - We were no longer interested in dealing with Samantha at that point..... first couple were stating that John would get back soon once he heard something new..... And finally after 2weeks of this John states that the seller gave back the contract to Vidanta - And they would issue a refund via mail.
Now at no time dealing with John did we feel we were being led down a less than honest path....... a week after the refund was to be sent - we've still not seen the refund....... and have not hear anything back from John, or Samantha - but it is kinda laughable that the advertisement for the Grand Mayan still remains up - even though it is obviously unavailable......
Just our two cents - Not negative, but then again not positive either......