[2016] Account review email [Accts. suspended]

[ronparise]

It made sense a long time before ovation, for Wyndham to take back inventory rather than let it go to the timeshare relief companies, and it would make sense now for wyndham to be buying on ebay. Buying at a penny a point and selling at 20 cents would be pretty good business, but they dont do it.

It really doesnt matter what makes sense or is logical. all that counts is what is. I stand by the advice Ive given

 

[nicemann]

Nope, they are rewarded by getting people into presentations regardless of their interest or real qualification. You have a pulse, go to a presentation. That is the parking pass people motto.

Just say NO.

Just checked in. Front desk welcomed me back. Got to the parking pass counter and he asked if I was an owner, explained to him soon will be, just waiting on my resell to close. Right away asked me how many vehicles and wished me a good stay.

Wow didn't actually expect that to work. Didn't even ask if I wanted to attend.

 

[Richelle]

That is odd. Maybe he's new and they have not turned him evil yet.


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[wjappraise]

It made sense a long time before ovation, for Wyndham to take back inventory rather than let it go to the timeshare relief companies, and it would make sense now for wyndham to be buying on ebay. Buying at a penny a point and selling at 20 cents would be pretty good business, but they dont do it.

One of the other things that has always made sense to me that Wyndham has not exploited, is a way to "buy" VIP status for secondary market purchased points. If they had a method in place where if an owner bought a certain amount of points at retail, say 300,000 points, then a matching amount of their secondary market purchased points could be classified as developer purchased. This would be a way to generate some real buzz for sales people. And that is simply an idea that Wyndham could gather from its owners if they were better at cultivating this "asset" instead of treating us like the first three letters.

 

[bnoble]

Why would they give VIP away for half price when they seem to have no problem selling it for full freight?

 

[spackler]

Have you seen WYN's stock price over the last 5-10 years? Their dividend history?

If you're a shareholder you don't want them to change anything.

 

[Richelle]

If they gave discounts to VIP owners right off the bat rather then making them wait until 60 days out, they might get more people to VIP. I know I would seriously consider it. However, they did that, they would more likely make that another tier above platinum VIP rather then add that benefit to existing plans. What's above platinum? Rhodium?

 

[raygo123]

If they gave discounts to VIP owners right off the bat rather then making them wait until 60 days out, they might get more people to VIP. I know I would seriously consider it. However, they did that, they would more likely make that another tier above platinum VIP rather then add that benefit to existing plans. What's above platinum? Rhodium?

Plutonium 238

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[Richelle]

Have you seen WYN's stock price over the last 5-10 years? Their dividend history?

If you're a shareholder you don't want them to change anything.

Wyndham Worldwide's stock is up 122% over the past 5 years. I agree with you.

 

[Richelle]

Plutonium 238

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That sounds like a cooler name then Rhodium.

"Plutonium VIP"

 

[wjappraise]

That sounds like a cooler name then Rhodium.

"Plutonium VIP"

And Plutonium 238 can't be frozen. So if I was Plutonium VIP, my account would never be frozen. Score!!!

 

[ronparise]

One of the other things that has always made sense to me that Wyndham has not exploited, is a way to "buy" VIP status for secondary market purchased points. If they had a method in place where if an owner bought a certain amount of points at retail, say 300,000 points, then a matching amount of their secondary market purchased points could be classified as developer purchased. This would be a way to generate some real buzz for sales people. And that is simply an idea that Wyndham could gather from its owners if they were better at cultivating this "asset" instead of treating us like the first three letters.

They already extend VIP benefits to resale points.. The pitch is the same as what you suggest, its just that the numbers are a little bigger.. . Buy your way to Platinum (less than $200000) ; add all the secondary market points you want.. and everything gets the 50% discount

 

[raygo123]

And Plutonium 238 can't be frozen. So if I was Plutonium VIP, my account would never be frozen. Score!!!

But just like wyndham, p238 has a half life. So over time you will loose benifits

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[Roger830]

But just like wyndham, p238 has a half life. So over time you will loose benifits

Raygo, I'm impressed. You previously didn't reveal that you were this cleaver.

 

[raygo123]

Raygo, I'm impressed. You previously didn't reveal that you were this cleaver.

Ah um I am?

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[wjappraise]

But just like wyndham, p238 has a half life. So over time you will loose benifits

Well played, sir.

 

[Richelle]

But just like wyndham, p238 has a half life. So over time you will loose benifits

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I think this in my most favorite comment of the whole thread. Nicely done.

 

[chapjim]

There has been a discussion here about "silos" what I call, The right hand not knowing what the left hand is doing.. I think that might apply here. You guys may be right that the mega renters actually help wyndham's sales effort, but there are other divisions within the company that havent considered that or dont care. I have been told, in no uncertain terms by folks in the hospitality side of the business, that we mega renters are not liked. And Im absolutely certain that they are looking for a way to limit the practice of cancel, rebook and upgrade for discounts. Their thinking is exactly the same thinking as expressed by co-skier on these boards. It its used to gain an unfair advantage over other owners. And thats something that is expressly prohibited by the rules. And you should know that the discounts are what makes profits possible.

.

Ron,

I don't agree with the "unfair advantage" part if by "unfair" you mean non-VIPs don't have equal access or something like that. People who didn't spend the money shouldn't expect to be treated the same as people who did. You know that better than most anyone here.

VIP status provides the owner an advantage but the advantage isn't unfair because it is paid for.

Come to think of it, I am highly skeptical of any argument that depends on the word "unfair" but that's another matter.

 

[Richelle]

Ron,

I don't agree with the "unfair advantage" part if by "unfair" you mean non-VIPs don't have equal access or something like that. People who didn't spend the money shouldn't expect to be treated the same as people who did. You know that better than most anyone here.

VIP status provides the owner an advantage but the advantage isn't unfair because it is paid for.

Come to think of it, I am highly skeptical of any argument that depends on the word "unfair" but that's another matter.

Some non-VIP members feel it is unfair that VIPs get better advantages because of their discounts and the cancel and re-book process. Personally, if I spent six figures to become VIP, you better believe I would use every single benefit I paid for, and try to make the most of everyone of them just like they have. I agree with you, that they cannot expect something they didn't pay for. The VIP benefits are what VIPs paid for.

 

[am1]

Some non-VIP members feel it is unfair that VIPs get better advantages because of their discounts and the cancel and re-book process. Personally, if I spent six figures to become VIP, you better believe I would use every single benefit I paid for, and try to make the most of everyone of them just like they have. I agree with you, that they cannot expect something they didn't pay for. The VIP benefits are what VIPs paid for.

Exactly. That is why I bought from Wyndham. They sold me on the concept of VIP discounts and upgrades to rent. I doubt anyone at Wyndham would deny that has happened thousands of times.

 

[ronparise]

Ron,

I don't agree with the "unfair advantage" part if by "unfair" you mean non-VIPs don't have equal access or something like that. People who didn't spend the money shouldn't expect to be treated the same as people who did. You know that better than most anyone here.

VIP status provides the owner an advantage but the advantage isn't unfair because it is paid for.

Come to think of it, I am highly skeptical of any argument that depends on the word "unfair" but that's another matter.

Of course you are right.. but you are not disagreeing with me.
Manipulation of the program rules to gain an "Unfair Advantage" is something prohibited by the disclosures found on page 394 of the directory.
All Im saying is that I believe that Wyndham sees cancel/rebook and upgrade as Manipulation of the program rules to gain an "Unfair Advantage" not as a benefit paid for by us VIPs

 

[am1]

Of course you are right.. but you are not disagreeing with me.
Manipulation of the program rules to gain an "Unfair Advantage" is something prohibited by the disclosures found on page 394 of the directory.
All Im saying is that I believe that Wyndham sees cancel/rebook and upgrade as Manipulation of the program rules to gain an "Unfair Advantage" not as a benefit paid for by us VIPs

They should start by telling the sales people that that cancel/rebook is an unfair advantage. Then as I have said before offer full refunds to anyone who purchased a wyndham timeshare because they were sold on cancel/rebook.

 

[Richelle]

They should start by telling the sales people that that cancel/rebook is an unfair advantage. Then as I have said before offer full refunds to anyone who purchased a wyndham timeshare because they were sold on cancel/rebook.

I don't know of a company that would do that, much less Wyndham. More likely they will play dumb and say they never told their sales people to use that sales pitch. However, I doubt they didn't know it was happening, and I doubt they told them to stop. There might be a case if you could prove both. Are they still using the cancel rebook as a sales pitch? Anyone know?


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[am1]

I don't know of a company that would do that, much less Wyndham. More likely they will play dumb and say they never told their sales people to use that sales pitch. However, I doubt they didn't know it was happening, and I doubt they told them to stop. There might be a case if you could prove both. Are they still using the cancel rebook as a sales pitch? Anyone know?


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They are still using cancel/rebook as a sales pitch as of a few weeks ago. Wyndham will do what they want but the truth and what can easily be proved is what really matters.

 

[Bigrob]

The actual full text of the disclosure on page 394 is quite interesting. I am including it here, and folks can judge for themselves whether this language from the program directory protects Wyndham from damages sought by owners who have had their use rights restricted:

Wyndham Vacation Resorts reserves the right at its sole and reasonable discretion to restrict CLUB WYNDHAM Plus services/access to Members who engage in behaviors that negatively impact the CLUB WYNDHAM Plus program, its members and resort guests, its resort properties and/or Wyndham employees. Such behaviors include, but are not limited to, the use of verbally threatening language, profanity, inflammatory statements, unrestrained emotional outbursts, manipulation of the program rules and/or Wyndham employees to gain an unfair advantage, and acts of physical harm or malice toward other Members and the resort guests, resort property and/or Wyndham employees. Such restrictions may include, but are not limited to, refusal of services/access to contact center, front desk, web, and any telephonic communications with Wyndham employees. Wyndham Vacation Resorts reserves the right to enforce such restriction for periods of duration determined in its sole and reasonable discretion.

I have no doubt these words were crafted with considerable deliberation by a legal staff extremely well-versed in minimizing exposure to civil liabilities and litigation.