[2008] Southcape Resort

[vivmarch]

I have just returned from a great week at Southcape (even though the weather didn't always cooperate!) and discovered this site.

What are you all going on about??

I have been staying at Southcape for the last nine years and this year noticed that the place was in a much better condition than it has been in all those years. And I understand from the staff that there are some further upgrades still in progress. I think it's great as any improvements to Southcape protect my initial investment. I've seen several timeshare resorts in other parts of the country that have been allowed to fall into disrepair and I would be very upset if I owned one of them!

So what's going on?

 

[ClamsCasino]

Southcape

Cliff - good to see you back. How are the upgrades to the play area going that you promised? Is the new website almost ready - phone system, wireless internet - where do things stand?

 

[Fig]

I have just returned from a great week at Southcape (even though the weather didn't always cooperate!) and discovered this site.

What are you all going on about??

I have been staying at Southcape for the last nine years and this year noticed that the place was in a much better condition than it has been in all those years. And I understand from the staff that there are some further upgrades still in progress. I think it's great as any improvements to Southcape protect my initial investment. I've seen several timeshare resorts in other parts of the country that have been allowed to fall into disrepair and I would be very upset if I owned one of them!

So what's going on?

hmmm....so you returned from a good stay and felt compelled to go to the internet and seek out this site and post out of the blue and you haven't posted to Tug in the nine years you owned? You know nothing about Outfield Marketing...have never been approached by them? If you are truly an owner, perhaps you should do some reading before posting...you will see in detail what is going on.

 

[NEVMSLLC]

Hi Clams

The decision on the playground has been to wait until after the summer as it's getting a lot of use at the moment.

Wireless internet is available throughout the resort but we've been having some Comcast issues that they're still working on. They've promised us to have their work finished by next week.

The new Southcape website is just about finished. I'm pushing them to get it done finally. The Sandcastle site is up, although not complete and we'll be adding information to it regularly. The address is www.sandcastlecapecod.com.

On the phone system, we've been able to save some money by doing some upgrades since they've recommended not to replace the entire system as yet.

The work continues!

Cliff

 

[vivmarch]

hmmm....so you returned from a good stay and felt compelled to go to the internet and seek out this site and post out of the blue and you haven't posted to Tug in the nine years you owned? You know nothing about Outfield Marketing...have never been approached by them? If you are truly an owner, perhaps you should do some reading before posting...you will see in detail what is going on.

The woman in the unit next to mine suggested I check out this site - I'd never heard of it before!

And I haven't been approached by Outfield Marketing, but thank you so much for your kind suggestion that I do some reading.

 

[Fig]

The woman in the unit next to mine suggested I check out this site - I'd never heard of it before!

And I haven't been approached by Outfield Marketing, but thank you so much for your kind suggestion that I do some reading.

Viv...you seem to be posting at the same exact time that Cliff Hagberg is on....you might want to vary those times a bit....you know credibility and all

 

[vivmarch]

Viv...you seem to be posting at the same exact time that Cliff Hagberg is on....you might want to vary those times a bit....you know credibility and all

I have no idea what you are talking about. However I would point out that I am posting at the same time YOU ARE!

 

[Fig]

I have no idea what you are talking about. However I would point out that I am posting at the same time YOU ARE!

Wow, Viv....it took me a while as a newbie to figure out how to qoute a post...I still screw up every now and then and the box does not show...and here you are doing it flawlessly your first visit to the board. You seem pretty board savy for someone who just ventured onto the site.

 

[vivmarch]

Wow, Viv....it took me a while as a newbie to figure out how to qoute a post...I still screw up every now and then and the box does not show...and here you are doing it flawlessly your first visit to the board. You seem pretty board savy for someone who just ventured onto the site.

Well thank you.

But I work with computers a lot so they are not a mystery to me, and I find this site pretty simple.

 

[Sou13]

Are you a Concerned Southcape Interval Owner?

Qoute:
Originally posted by vivmarch

I have just returned from a great week at Southcape (even though the weather didn't always cooperate!) and discovered this site.

What are you all going on about??

I have been staying at Southcape for the last nine years and this year noticed that the place was in a much better condition than it has been in all those years. And I understand from the staff that there are some further upgrades still in progress. I think it's great as any improvements to Southcape protect my initial investment. I've seen several timeshare resorts in other parts of the country that have been allowed to fall into disrepair and I would be very upset if I owned one of them!

So what's going on?​

I have a few questions for you:

1. Are you a concerned Southcape Interval Owner?

2. How did you happen to discover this site upon your return? Please elaborate!

3. Have you paid your nearly $1000 in MF and SA for 2009 in full or are you an exchange from another resort?​

That's all for now. Come back soon!

 

[JackB62]

See the last pages of the Sandcastle thread

and decide if the NEVS, Outfield, Festiva triumvirate is what you want managing your resort.

Cliff Hagberg is treading the line so closely that even he should be embarassed by what a slick a.s..o.e he sounds like.

Please crawl back into your hole and let Barth and Woods abuse us.

 

[vivmarch]

answers to your questions

Qoute:
Originally posted by vivmarch

I have just returned from a great week at Southcape (even though the weather didn't always cooperate!) and discovered this site.

What are you all going on about??

I have been staying at Southcape for the last nine years and this year noticed that the place was in a much better condition than it has been in all those years. And I understand from the staff that there are some further upgrades still in progress. I think it's great as any improvements to Southcape protect my initial investment. I've seen several timeshare resorts in other parts of the country that have been allowed to fall into disrepair and I would be very upset if I owned one of them!

So what's going on?​

I have a few questions for you:

1. Are you a concerned Southcape Interval Owner?

2. How did you happen to discover this site upon your return? Please elaborate!

3. Have you paid your nearly $1000 in MF and SA for 2009 in full or are you an exchange from another resort?​

That's all for now. Come back soon!

Answers to your question:
1. Owner
2. Site suggested by another owner
3. Yes

 

[tombo]

What an unusual 2 days. Yesterday on the Sandcastle thread a first time poster said that they didn't want management giving out their personal information to other owners and ended their first post with an emphatic message saying that Mgt should take note. No one on that whole thread had ever said that they didn't want other owners to get their information and here it comes from a first time poster. Even more amazing the first time poster has talked to other owners who agree. This just happens to bolster NEVMS'S position that they can't give out the owners list to other owners because owners like this first time poster would be upset. I point out that it might be a shill post and get scolded by Cliff. Hmmm, it sure seems funny.

Now on this thread on the following day there is a glowing review from ANOTHER first time poster who is wondering what everyone is upset about. This person is glad that the resort is being upgraded to "protect their investment". They have paid the $1000 assessment and are looking forward to more upgrades which will of course be accompanied by more assessments. This woman stayed a week at the resort and wasn't approached at all by Outfield. She happens to talk to someone at the resort who happens tells her about this web site. She decides to become a guest, log in, and heap praise on the mgt for upgrading for the good of all. She can respond to quotes like a pro after only three posts. Wow the coincidences keep coming.

Within a week we should have a first time poster talking about how buying from Outfield was the best thing they have ever done and they will be putting Cliff in their will since he is the most honest person they have met in their whole entire life. They will be thrilled to have paid $3000 to give up a week they owned for some wonderful points. These people will also be excited about some magic beans they got in exchange for $3000 and another week they used to own. Before you know it first time posters who are in total agreement with Cliff will outnumber the people who have been posting here for a long time.

 

[bhound54]

Another side

Hello Southcape Friends,

I've been watching the Southcape threads on this BBS since my wife and I returned from the Southcape annual meeting (where I told Cliff that he was starting to look like a pincushion). We own two weeks (Unit #6, Weeks 34-35) and have been owners for 25 years. We have never traded out Southcape weeks.

Just a few thoughts:

1. We did entertain a visit from an Outfield representative. Yes, the presentation was misleading but he was cordial. When he failed to make the case for converting our ownership to points, we sent him on his way to his next "victim".

2. The sad truth is that Southcape Owners probably have not paid the amount necessary to maintain and upgrade the resort so a rise in the the maintenance fee and a special assessment was probably inevitable. I'm not happy about it but don't blame current management for the situation. In the meanwhile, I have been happy to have use of the funds that more realistic maintenance fee would have cost.

3. Rosaleen is a magician with respect to managing the resort with limited funds. We have been lucky to have her around.

4. The septic system and the suit over parking lot are real, substantial issues. I applaud Cliff for his handling of these two items.

5. If someone else has been wronged and wants to pursue a class action or contact the AG, more power to you. Folks that drank the Outfield "Kool-Aid" may fall into that category. However, my limited understanding of the law is that you need to have a harm to successfully pursue civil actions. My wife and I don't feel harmed by Outfield or the current resort management so we plan to sit on the sidelines.

6. My number one complaint about the resort is the lack of internet access. We'll see if Cliff and Rosaleen deliver when our two weeks come up.

Best wishes,

Bhound54

 

[tombo]

I wonder what is harder, convincing owners to give up the good weeks that they own and pay $3000 for worthless points, or thinking up new screen names for all of the "new happy owners" that are suddenly posting everywhere. You do have to give them credit for trying every crooked angle they can to have some positive feedback. Until this new posting campaign started you could not find a single positive post about Outfield or Festiva on any website. Suddenly new happy people who have never posted on TUG are popping up every day. I was born one day, just not yesterday.

 

[NEVMSLLC]

Hello Southcape Friends,

I've been watching the Southcape threads on this BBS since my wife and I returned from the Southcape annual meeting (where I told Cliff that he was starting to look like a pincushion). We own two weeks (Unit #6, Weeks 34-35) and have been owners for 25 years. We have never traded out Southcape weeks.

Just a few thoughts:

1. We did entertain a visit from an Outfield representative. Yes, the presentation was misleading but he was cordial. When he failed to make the case for converting our ownership to points, we sent him on his way to his next "victim".

2. The sad truth is that Southcape Owners probably have not paid the amount necessary to maintain and upgrade the resort so a rise in the the maintenance fee and a special assessment was probably inevitable. I'm not happy about it but don't blame current management for the situation. In the meanwhile, I have been happy to have use of the funds that more realistic maintenance fee would have cost.

3. Rosaleen is a magician with respect to managing the resort with limited funds. We have been lucky to have her around.

4. The septic system and the suit over parking lot are real, substantial issues. I applaud Cliff for his handling of these two items.

5. If someone else has been wronged and wants to pursue a class action or contact the AG, more power to you. Folks that drank the Outfield "Kool-Aid" may fall into that category. However, my limited understanding of the law is that you need to have a harm to successfully pursue civil actions. My wife and I don't feel harmed by Outfield or the current resort management so we plan to sit on the sidelines.

6. My number one complaint about the resort is the lack of internet access. We'll see if Cliff and Rosaleen deliver when our two weeks come up.

Best wishes,

Bhound54

Hi Bhound54

Welcome to the discussion and just ignore Tombo. He's not an owner and he's posted almost 1,500 times all over TUG on just about every board!

The wireless internet has been installed. We've had some issues with Comcast upgrading their system and our IT guy has been in the hospital and is expected to return this weekend to complete the installation. Hopefully, we'll have everything worked out by the time you arrive for your vacation.

Cliff

 

[NEVMSLLC]

Tombo, if you had been at the annual meeting where this was discussed at length, you would have seen that almost all of the owners at the meeting didn't want their information released to anyone. Several threatened to sue the resort if their information was released. Just FYI

 

[mweinberg]

Tombo, if you had been at the annual meeting where this was discussed at length, you would have seen that almost all of the owners at the meeting didn't want their information released to anyone. Several threatened to sue the resort if their information was released. Just FYI

Perhaps you could contact owners and give them an opportunity to have their contact information redacted from the list before it is shared. That might satisfy everyone, including Massachusetts state law.

 

[wfweinstein]

I wonder what is harder, convincing owners to give up the good weeks that they own and pay $3000 for worthless points, or thinking up new screen names for all of the "new happy owners" that are suddenly posting everywhere. You do have to give them credit for trying every crooked angle they can to have some positive feedback. Until this new posting campaign started you could not find a single positive post about Outfield or Festiva on any website. Suddenly new happy people who have never posted on TUG are popping up every day. I was born one day, just not yesterday.

I'm surprised anyone new is brave enough to post since when they do all they get is abuse from "regulars" who seem to think they own this forum!

 

[tombo]

I'm surprised anyone new is brave enough to post since when they do all they get is abuse from "regulars" who seem to think they own this forum!

Another first time posting guest, welcome. Not being abusive at all, just questioning where all of the sudden happy owners have come from, how they all suddenly found this site in a 3 day period, and why all of the first time guest posters are happy with the mgt and the way things are going. Not a single negative post from a new person in 3 days when we rarely had a positive post about the direction the resort was heading in 9 months. The coincidences are overwhelming and hard to ignore..

On your first post you already know how to respond to quotes like a "regular". It usually takes people a while to learn. Congrats on beating the learning curve by a mile.

On your first post you are already knowledgable about what regulars do. You would usually have to follow a thread for a while to figure out what "regulars" do. Once again kudos for getting up to speed so quickly.

The main purpose of this thread is protecting owners from NEVS and their overcharging of MF's, assessments, etc., to educate owners so they can protect themselves, and to save people from being ripped off by Outfield and Festiva. If you read back through all of these posts you will realize that.

I find it hard to believe that one would join a thread that started in 2008 which has over 700 posts to read which are about all sorts of serious issues facing owners at these resorts, and the first thing one can find that is worth posting about is the "regulars" who think they own this forum. That is absolutelly the best. Cliff, come on you can do better.

Of course all of the new happy campers could be because the word is getting out about TUG. Most seem to be hearing about TUG while they are at the resort. TUGGERS please tell everyone you see at the owners meeting and by the pool about TUG so we can continue to grow. Please ask them to join and not just post as a guest since joining is money well spent and membership does lend more legitimacy to their posts.

I am surprised that so many are hearing about TUG at the resort since this site is something that Outfield, Festiva, and NEVS do not want publicized. It would be almost impossible to sell a points conversion if all the owners read this forum and became educated. However since Cliff loves all of the recent new postitive posts here perhaps the TUG website could be listed in the owner's newsletter and perhaps he would put a sign at the front desk and on the bulletin board to invite all of Sandcastle and Southscape's owners to join us here. It is a great place for Cliff to answer owner's questions and address concerns as he has done in the past. Cliff, send the TUG web site out in the next newsletter and let all of the owners participate with their good and bad experiences. How about it Cliff? You game?

 

[NEVMSLLC]

Hey Tombo

I've been a member of TUG off and on since the early 90's. I know the people who started TUG personally and I've been a strong believer in it for a very long time.

Seeing the abuse you and others heap on anyone new posting on this thread I can't possibly recommend it unless and until you and others act a little more politely to people who have opposing viewpoints. It seems to me that most, if not all of them are actual owners and have visited the resort recently. Something you haven't done.

As I've said before, I don't need anyone to defend me, I'm perfectly capable of doing it myself. I'm shocked that you are surprised that, out of thousands of owners, there might be a few that actually understand what we're all trying to accomplish at the resorts and might actually support what's going on. I fully realize that there will always be people who oppose anything we try to do and I have no problem with that. I just want to encourage everyone to participate here whether they agree with me or not.

I don't need TUG to communicate with the owners, I communicate with them every day and I'm hearing very different things than what's being posted on here by people who aren't even owners.

 

[NEVMSLLC]

FYI, I remember a guy named massman or something like that who posted once on here a couple of months ago. You and a couple of others were so incredibly rude and abusive to him, no one's seem him since and I frankly don't blame him.

If he still reads this thread, why don't you invite him to post again. Perhaps a heart felt apology from you might help make him feel that we want to hear what he has to say. Or don't you want to hear from people that don't agree with you?

By the way, he said he was an owner and you non-owners chased him away. Thanks a lot.

 

[tombo]

FYI, I remember a guy named massman or something like that who posted once on here a couple of months ago. You and a couple of others were so incredibly rude and abusive to him, no one's seem him since and I frankly don't blame him.

If he still reads this thread, why don't you invite him to post again. Perhaps a heart felt apology from you might help make him feel that we want to hear what he has to say. Or don't you want to hear from people that don't agree with you?

By the way, he said he was an owner and you non-owners chased him away. Thanks a lot.

Is massman related to capeguitarguy?

If you really want owners here, invite them to join us in your newsletter. If you were really worried about owners being abused you wouldn't send outfield their names and addresses so the salesmen can verbally assault them for hours until they convert a perfectly good week they own into points which are virtually worthless.

 

[tombo]

Hey Tombo

I've been a member of TUG off and on since the early 90's. I know the people who started TUG personally and I've been a strong believer in it for a very long time.

Seeing the abuse you and others heap on anyone new posting on this thread I can't possibly recommend it unless and until you and others act a little more politely to people who have opposing viewpoints. It seems to me that most, if not all of them are actual owners and have visited the resort recently. Something you haven't done.

As I've said before, I don't need anyone to defend me, I'm perfectly capable of doing it myself. I'm shocked that you are surprised that, out of thousands of owners, there might be a few that actually understand what we're all trying to accomplish at the resorts and might actually support what's going on. I fully realize that there will always be people who oppose anything we try to do and I have no problem with that. I just want to encourage everyone to participate here whether they agree with me or not.

I don't need TUG to communicate with the owners, I communicate with them every day and I'm hearing very different things than what's being posted on here by people who aren't even owners.

As far as allowing TUG to be posted in the lobby and sent in the newsletter, I take this as a no.

 

[NEVMSLLC]

Sorry Tombo

I take it from your posts that you will continue to abuse Southcape owners who don't agree with you. I still don't understand why you don't want the Southcape thread to be used by Southcape owners. Let us have a dialog and stay out of it since it doesn't concern you.