?? *Wood Sales over the phone - no REQUAL, no UPGRADE for resale units ??
I just called SVO direct sales for information, and spoke with someone named Don - I was looking to get info about inventory on where active sales were occuring. I also asked a few questions while I was at it about re-quals/upgrades on resales. The emphatic responses was that there was no longer any options available to take a resale of any kind and get it qualified into the Starwood Vacation network - no way, no how. Not through re-qualification, nor through upgrade.
Was I just talking to the wrong guy, a direct sales guy attempting to guard turf, or is this a new reality? He indicated that all these options were eliminated about a year and a half ago - he said that if you bought something on resale, neither upgrade nor requal with another unit was an option. Not "let me see", or "let me talk with my manager", just "this no longer exists".
For my motivations as a potential new buyer, this would stop me completely in my tracks from buying a unit ... resale or otherwise, seems like this would reduce current owners resale market options to unload if needed.
Anyone have definitive sources out there that could confirm or correct this message I got over the phone?
Vincent