@Richelle is also front and center on many of those same posts in support - and she is on the same bi-weekly meetings with Wyndham corporate that I’m on asking questions and seeking answers to questions posted on the FB groups and here on TUG. We don’t always get the answers we want, or that we can share publicly, but we try our best to represent the concerns of impacted owners and obtain better information that we can circulate indirectly, however the fact that none of us work for Wyndham does by definition mean anything we share is inherently unofficial and will likely always be taken with a grain of salt, and I cannot blame anyone for doing so really. I would likely do the same thing as a born skeptic type.
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Nothing wrong with being skeptical. It can serve a purpose. Unlike some people, it's obvious that you're too intelligent to remain skeptical when presented with good information, facts, evidence, etc. Not someone who would stick their head in the sand and refuse to hear or believe anything that doesn't fit their views or narrative.
When we first heard about the closings I think everyone was in a state of shocked disbelief. How could we not be? Some moved to believing sooner than others. However, I think it's safe to say that for all of us, even now, some degree of shock still remains.
This is very unsettling, scary, concerning, upsetting, etc. for owners. Particularly for VIP owners who've spent a lot of money for what they have. It doesn't help that Wyndham hasn't, and understandably to some of us, can't give their members an explanation and details.
I jokingly said it's raining enough that the ark is starting to float. There's always going to be some people remaining skeptical, in denial, until the water's up to their chin, there's no other ground to go to that's higher than where they're standing, and the ark is sailing out of sight.
In light of what Richelle posted in the Facebook group, and I'm sure you're going to add to FAQ post, about there being a timeframe to accept the exchange for CWA points, it's now even more imperative to reach more owners about what's happening. The deniers and let's wait people are doing a major disservice to those they influence.