Former Wyndham Sales Rep Answering Questions

[CO skier]

duplicate. TUG has gone crazy.

 

[CO skier]

Probably because there are so many evil timeshare companies and sales persons, who prey on people who believe what the person tells them they are getting, only to find out the fine print of the contract says you can't believe what they tell you and you are SOL when you figure this out after the rescission period is over, and they have multi million dollar lawyers that will crush you if you challenge this.

You should post a poll on whether an owner thinks their timeshare is evil, or if they are a satisfied timeshare owner. I would wager most timeshare owners think their timeshare ownership is not the result of "evilness."

There are 900,000+ owners in just the Wyndham system. What percent think Wyndham is an "evil" company? Why are they still owners?

 

[90_Min_Sales_Pitch]

Then why use it at all? It is a strong word. You could have ended the question at the word "choose" instead of implying all timeshares are evil.

Yeah, like timeshares are the only businesses out there preying on people. There is a lot of evilness in the business world.

View attachment 68124

You've contradicted yourself.

 

[CO skier]

Probably because there are so many evil timeshare companies and sales persons, who prey on people who believe what the person tells them they are getting, only to find out the fine print of the contract says you can't believe what they tell you and you are SOL when you figure this out after the rescission period is over, and they have multi million dollar lawyers that will crush you if you challenge this.

Here is a chart of the increasing ownership in WorldMark over the past few years. I could post another chart that shows a decrease in the number of members during this time. If timeshares, and WorldMark in particular, are so "evil," why do loyal WorldMark owners keep increasing their average holdings in the Club? Why does anyone own a timeshare, if timeshares are so "evil."

btw - WorldMark timeshare owners now collectively own 3,867,766,000 credits.

 

[CO skier]

You've contradicted yourself.

You missed my point. It is not "evilness" it is "just business." Has been in the timeshare business for at least the last three decades, and many other businesses for much longer than that.

 

[90_Min_Sales_Pitch]

You missed my point. It is not "evilness" it is "just business." Has been in the timeshare business for at least the last three decades, and many other businesses for much longer than that.

If you were offended, I don't care, it is just a phrase. You referred to used car lots as having evilness, which is a good start, it creates healing to just let it out.

 

[CO skier]

If you were offended, I don't care, it is just a phrase. You referred to used car lots as having evilness, which is a good start, it creates healing to just let it out.

I was not offended. It just seemed overly dramatic, and untrue.

Why are you considering buying a timeshare in an "evil" timeshare system?

We're considering buying an EOY contract. Is there anything different from an annual contract, other than points being deposited EOY? If my points were deposited in January 2023, and I wanted to push 77,000 points to 2024, would that work, or would they go into the next odd year? Would a housekeeping token move as well, or stay in the current year? We're only looking at 154,000 points or higher for resale demand.

 

[90_Min_Sales_Pitch]

Why are you considering buying a timeshare in an "evil" timeshare system?

Masochism

 

[am1]

A certain perspective would suggest he was just "maximizing his employment" similar to how you "maximized your Wyndham ownership." How many vacations did you cheat other owners out of using the cancel/rebook/upgrade scam and other loopholes?

What I did with cancel/rebook was not a scam and endorsed by the very people you are trying to defend. I just took it to the extreme.

 

[RowdyRiner]

Do you own a timeshare? If not, which company would you choose, the lesser evil?

No. I would never and that's based on my comprehension of basic math. I stay in way nicer places with more flexibility and for significantly cheaper just using AirBnB and VrBo.

 

[noreenkate]

No. I would never and that's based on my comprehension of basic math. I stay in way nicer places with more flexibility and for significantly cheaper just using AirBnB and VrBo.

To me that speaks VOLUMES on why Wyndham and other timeshares companies have the reputation that they do…

They don’t use the system so I can only conclude that 1- they don’t care about the product…

and why so many Tuggers seem to know more about the program than the sales department.

 

[90_Min_Sales_Pitch]

To me that speaks VOLUMES on why Wyndham and other timeshares companies have the reputation that they do…

They don’t use the system so I can only conclude that 1- they don’t care about the product…

and why so many Tuggers seem to know more about the program than the sales department.

It is probably still true for many owners, and these sales reps are going to hear plenty of complaints during "owner's update meetings", even happy owners who don't understand much.

AirBnB still doesn't work out in our case. The cheapest alternative is a total wash when you add tax and our 2nd stay in September.
https://www.airbnb.com/rooms/161906..._impression_id=p3_1667869832_tlQO5KO9owa7zyzT

The next cheapest comes to $1,640.13 between both stays.

Guest suite in Sedona · ★4.88 · 1 bedroom · 1 bed · 1 bath

Sedona Garden Suite | Central to Spectacular Hikes

www.airbnb.com

For $1,070 per year, I feel like this is the better deal.

 

[Arimaas]

I'm a former Wyndham Sales Rep and I'm trying to fill my down time at work so I am here to answer any questions related to Wyndham Sales. I am not here to promote anything. I am just bored and wanting to answer truthfully. I gain nothing from this except the joy of clearing the air for some confused owners.

I didn't read through the five pages here before posting, so forgive me if this is a duplicate question, but what kind of annual salary is a sales person looking at in a normal (non recession, non COVID) year?

 

[HitchHiker71]

I didn't read through the five pages here before posting, so forgive me if this is a duplicate question, but what kind of annual salary is a sales person looking at in a normal (non recession, non COVID) year?

Sales reps aren't paid on salary - they are primarily paid on commission - so the comp varies markedly dependent upon performance. The top reps in the sales centers - as per posts in this thread - make over 200k per year on average. A handful of the top performers make even more (400-500k+). I'd imagine the non-performers don't make much at all - and don't stay around very long as a result.

 

[Arimaas]

Sales reps aren't paid on salary - they are primarily paid on commission - so the comp varies markedly dependent upon performance. The top reps in the sales centers - as per posts in this thread - make over 200k per year on average. A handful of the top performers make even more (400-500k+). I'd imagine the non-performers don't make much at all - and don't stay around very long as a result.

Yeah, was wondering what the average someone makes annually selling time share. I should have left out "salary". I'm wondering, if knowing how to use the system, it's a good retirement job for me , although, not sure I could recommend buying retail without mentioning ebay resales in a sales meeting

 

[HitchHiker71]

There at least 5 heavy hitters at each center on average. Majority of top reps will be the ones making the $200k+ a year.

How about the "average" reps comp in comparison? I realize the top 10% of reps make good money (200k+) - but @Arimaas is asking about the 80% below the top 10% reps. 50k? 100k? Do the reps typically work full time for Wyndham? From what I've seen - many reps double as real estate agents outside of Wyndham to make more money.

 

[paxsarah]

Yeah, was wondering what the average someone makes annually selling time share. I should have left out "salary". I'm wondering, if knowing how to use the system, it's a good retirement job for me , although, not sure I could recommend buying retail without mentioning ebay resales in a sales meeting

Sadly, I would guess that knowing the system is far less of a useful job skill than the ability to sell retail at all costs. If there's one telltale sign I've seen on Facebook with the various current or former salespeople who show up in the groups and dip into conversations without mentioning they're a salesperson, it's very confident hostility and untruths about resale.

 

[RowdyRiner]

How about the "average" reps comp in comparison? I realize the top 10% of reps make good money (200k+) - but @Arimaas is asking about the 80% below the top 10% reps. 50k? 100k? Do the reps typically work full time for Wyndham? From what I've seen - many reps double as real estate agents outside of Wyndham to make more money.

If you don't sell a minimum in volume 2 months in a row you're terminated. Minimum varies by location. But if you were to scrape by without getting fired, technically you could make your Draw pay only which is minimum wage.

 

[Lillypad]

I was an In-House Sales Rep for almost 3 years. The answer to that question is simply never. They only do what they have to disciplinary wise when the Real Estate Commission gets involved. As long as they're making money they do not care about deception until there is proof and they have to act on it.

REC only intercedes when multiple complaints are pushed through Wyndham when people try to cancel after Rescission Period. Wyndham is so large that you really can't pressure them or REC to do anything.

Could you elaborate? How frequently does this happen? is it only through some rescission process, or other means like directly from the REC, and how are these complaints handled?

 

[pedro47]

So TS sales individuals are independent contractors for tax purposes.

 

[Richelle]

@RowdyRiner in your opinion how much does Wyndham corporate really know about what goes on at the resort level?

What is the best and fastest way to shut a sales person down if you have no intention of buying and just want the free gift?

What's the best and fastest way to shut down a parking pass Nazi....I mean concierge, if you do not want to deal with the back and forth about why you do not want to go to a presentation?

I was one of the lucky ones who got on the Do not sell/solicit list before they started telling people no when they asked. I have have been asked twice to go in the past couple of years.

If we want to report a sales person for deception or illegal practices, who is the best place to go to? REC? States Attorney? Owner care? BBB?

FYI, Wyndham publicly defines commercial use as advertising a rental. This applies to Facebook AirBnB, Redweek, VRBO, etc. So regardless of whether you report your income in your taxes, they will send you a nasty gram if you advertise rentals. I do know of one person who didn't advertise anything but got the letter. I'm wondering if it was because they were an admin of a large Facebook group that specially promotes renting. None of the rest of us got that letter, so I am not sure if that is the case.

Thank you for taking the time to answer these questions and satisfying our curiosity.

 

[bnoble]

What's the best and fastest way to shut down a parking pass Nazi....I mean concierge, if you do not want to deal with the back and forth about why you do not want to go to a presentation?

My “easiest out” was during my separation: “I’m in the middle of a nasty divorce, and there’s no way I can buy anything.” The concierge was recently divorced as well, and let me off the hook right away.

I might use that one again even though we’ve reconciled.

 

[Eric B]

My “easiest out” was during my separation: “I’m in the middle of a nasty divorce, and there’s no way I can buy anything.” The concierge was recently divorced as well, and let me off the hook right away.

I might use that one again even though we’ve reconciled.

Sounds like a good one; I wonder how that would work when I check in with my wife. Guess I could just tell them she's my girlfriend....

 

[Richelle]

My “easiest out” was during my separation: “I’m in the middle of a nasty divorce, and there’s no way I can buy anything.” The concierge was recently divorced as well, and let me off the hook right away.

I might use that one again even though we’ve reconciled.

Glad to hear you reconciled. I was thinking of telling them that I lost my job and on my last week of severance might do the trick.

 

[HitchHiker71]

Sounds like a good one; I wonder how that would work when I check in with my wife. Guess I could just tell them she's my girlfriend....

Hey whatever works right?

Happy Thanksgiving everyone!