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Contracts now segregated by Developer and Resale

somewhere in threads I thought I had read that there was going to be training video tonite at 6:00 - where can I find info on this also noticed wyn. site going down for maintenance tonite at 10pm til 6.

There's also one on Thursday that appears to be geared toward the non-VIPs.
 
I received a letter today about the change happening on 8/12. I guess a little late is better than not at all. I have not received the other letter listed above. I have both vip and resale. My account is completely screwed up. My breakdown is about 50/50 but according to all my reservations 90% are now all resale. I have owner care checking into to it. It looks like they booked my reservations they took from both accounts making them mostly resale. This is just another way Wyndham is pissing off the long time owners.
 
I received a letter today about the change happening on 8/12. I guess a little late is better than not at all. I have not received the other letter listed above. I have both vip and resale. My account is completely screwed up. My breakdown is about 50/50 but according to all my reservations 90% are now all resale. I have owner care checking into to it. It looks like they booked my reservations they took from both accounts making them mostly resale. This is just another way Wyndham is pissing off the long time owners.

For most of us - labelling the majority of our current reservations as resale is a good thing - because doing so preserves your VIP eligible points for actual use with your VIP benefits - as opposed to your resale points that can no longer be used with your VIP benefits. Wyndham intentionally maximized the categorization of existing reservations as resale to preserve your developer points. Therefore, I'm confused as to why this would upset most current VIP owners.
 
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For most of us - labelling the majority of our current reservations as resale is a good thing - because doing so preserves your VIP eligible points for actual use with your VIP benefits - as opposed to your resale points that can no longer be used with your VIP benefits. Wyndham intentionally maximized the categorization of existing reservations as resale to preserve your developer points. Therefore, I'm confused as to why this would upset any current VIP owners.
Because I am guessing many VIPs book like I do - in anticipation rather than with solidified plans. The way I would have chosen resale vacations would be the ones I knew would not be canceled or changed or expected an upgrade from. Except for one, all the ones they chose to make resale are ones I very likely WILL need to make changes to, but at this point will have to pay to do so. And the fact that they used both VIP and resale points for the majority of the now resale bookings means they could and should have chosen fewer vacations to make resale.
My opinion? They made a mess of my vacations.
 
For most of us - labelling the majority of our current reservations as resale is a good thing - because doing so preserves your VIP eligible points for actual use with your VIP benefits - as opposed to your resale points that can no longer be used with your VIP benefits. Wyndham intentionally maximized the categorization of existing reservations as resale to preserve your developer points. Therefore, I'm confused as to why this would upset any current VIP owners.
The reason it upsets me a little is many cases they booked with a majority of retail points and added a small amount of resale points to the reservation to complete it.. IMHO I would rather have one reservation be resale using all resale points than 5 or 6 be resale using both retail and resale.
 
My opinion? They made a mess of my vacations.
They did a great job with mine. I’m very pleased.

I understand the megarenters being mad about Wyndham upsetting their gravy train but I think some of you just like to complain. If you are so unhappy with Wyndham, why don’t you get out? Why do you continue doing business with a company you hate and a product you don’t like? Life is too short for you to be this unhappy.
 
I saw some changes to my account late last week, after the initial overhaul, but it has been stable for the last few days. I am VIPF with resale as well.

Here is an example that makes no sense - which report do I believe?

Reservation details states resale. Transaction History states Developer.
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Why do I care? IF this really is developer, then I will cancel it. And, book again using available resale. Essentially swapping the designation. If this is resale, Wyndham already decremented my account with an RT for this reservation and I would loose another by cancelling and booking again.
 
They did a great job with mine. I’m very pleased.

I understand the megarenters being mad about Wyndham upsetting their gravy train but I think some of you just like to complain. If you are so unhappy with Wyndham, why don’t you get out? Why do you continue doing business with a company you hate and a product you don’t like? Life is too short for you to be this unhappy.
Please do not presume you know who I am - and please do not presume that Wyndham’s weird way of allocating should work for everyone. Just because you are happy with what was dictated does not mean others need be. Get out of business with the shitty company I gave a whole lot of money is basically you saying what I paid for should just be handed back, but I guess that would make a lot of people happy because they’re eliminating even more of the competition for your hotly contested vacation locations.. That’s just a crappy solution.
 
Get out of business with the shitty company I gave a whole lot of money is basically you saying what I paid for should just be handed back, but I guess that would make a lot of people happy because they’re eliminating even more of the competition for your hotly contested vacation locations.. That’s just a crappy solution.
C'mon, at least be honest. Are you talking about reservations for your own vacations, or are you spouting about your rentals reservations for guests?
 
Please do not presume you know who I am - and please do not presume that Wyndham’s weird way of allocating should work for everyone. Just because you are happy with what was dictated does not mean others need be. Get out of business with the shitty company I gave a whole lot of money is basically you saying what I paid for should just be handed back, but I guess that would make a lot of people happy because they’re eliminating even more of the competition for your hotly contested vacation locations.. That’s just a crappy solution.
It’s going to make me even more happy to Ignore you. Bye.
 
Anyone and everyone who used resale points with their VIP benefits in the past is coming out ahead. The longer you were doing it the better off you are. It's not like Wyndham just changed the rules, they are enforcing the rules that have been spelled out in the directory for a very long time.
 
Anyone and everyone who used resale points with their VIP benefits in the past is coming out ahead. The longer you were doing it the better off you are. It's not like Wyndham just changed the rules, they are enforcing the rules that have been spelled out in the directory for a very long time.
Wyndham played it both ways. 1) Disclaiming on purchase agreement that points are not being bought to pay maintenance fees and 2) disclosing in owners directory that resale points could not be used with VIP benefits. They then had sales use the strategy that if they bought up to VIP the resale points could be used as VIP perk. Now @ronparise this is what I call a real Hustle. Ironically the stripped contracts that Wyndham bought were fuel for the sales team to pad the companies bottom line. Wyndham did not care if points were used as long as they had inventory to sell, sell, sell!
 
Anyone and everyone who used resale points with their VIP benefits in the past is coming out ahead. The longer you were doing it the better off you are. It's not like Wyndham just changed the rules, they are enforcing the rules that have been spelled out in the directory for a very long time.
To be fair the directory says resale will not count toward points required for VIP status. It says nothing about those points not receiving VIP benefits. Whether that was the intent or not on Wyndham’s part, they did not specify it. So unless you can point to a different location where it is actually spelled out, it isn’t spelled out as they are now enforcing.
 
To be fair the directory says resale will not count toward points required for VIP status. It says nothing about those points not receiving VIP benefits. Whether that was the intent or not on Wyndham’s part, they did not specify it. So unless you can point to a different location where it is actually spelled out, it isn’t spelled out as they are now enforcing.
It was in the 3 prior directories to the current one. While it was removed in the current directory, it also wasn’t reversed - it was simply not spelled out either way.
 
For most of us - labelling the majority of our current reservations as resale is a good thing - because doing so preserves your VIP eligible points for actual use with your VIP benefits - as opposed to your resale points that can no longer be used with your VIP benefits. Wyndham intentionally maximized the categorization of existing reservations as resale to preserve your developer points. Therefore, I'm confused as to why this would upset most current VIP owners.
So I went through my account to give you a concrete example. The vacations for this year that are using resale points add up to over 2.5 times the resale points in my account. This means they determined most of the rollover points were resale - or they just screwed up.
edited to add: I rolled over far fewer than my VIP allotments and I did it during VIP rollover timing.
also added: that’s exactly what they did - they went back through ALL my transactions (some of which I no longer can even see) and decided retroactively what was and was not resale. They considered MOST of the rollover resale points. This is not Wyndham erring on the side of being careful, it‘s Wyndham saying - we have the power get used to it.
 
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It was in the 3 prior directories to the current one. While it was removed in the current directory, it also wasn’t reversed - it was simply not spelled out either way.
Which means it is not spelled out. The current directory is the rules. All old ones were superseded by it. Seems like a major failing on Wyndham’s part. Besides it was published in 2018, almost 4 years ago - that is a lot of sales made on those rules without disclosing their previous intent. There can not be an expectation that old rules still exist unless the old directories are also provided to new customers.
 
Which means it is not spelled out. The current directory is the rules. All old ones were superseded by it. Seems like a major failing on Wyndham’s part. Besides it was published in 2018, almost 4 years ago - that is a lot of sales made on those rules without disclosing their previous intent. There can not be an expectation that old rules still exist unless the old directories are also provided to new customers.
And ultimately I will say what I’ve said repeatedly, the rules are what Wyndham says they are today. This was just in terms of 55plus’s comments that people who got that usage (of resale points with VIP benefits) are coming out ahead. I agree, because the only clues that Wyndham gave in writing, in the directories published between 2009 and 2015, was that they didn’t intend for that usage to be possible. Then there was a directory that said nothing. “Coming out ahead” is just an attitude, though, not a legal standard.
 
Al
And ultimately I will say what I’ve said repeatedly, the rules are what Wyndham says they are today. This was just in terms of 55plus’s comments that people who got that usage (of resale points with VIP benefits) are coming out ahead. I agree, because the only clues that Wyndham gave in writing, in the directories published between 2009 and 2015, was that they didn’t intend for that usage to be possible. Then there was a directory that said nothing. “Coming out ahead” is just an attitude, though, not a legal standard.
All I was trying to point out was it is not spelled out. That’s the key. For folks who bought developer AFTER 2018 and were told that their resale would have the same benefits, hearing that they’ve been freeloading and are coming out ahead isn’t really a fair thing to say to them. Wyndham sold to them under one thing all along intending another which was never disclosed.
And frankly Wyndham could have and should have done much better with how they treated those owners with these new ‘rule enforcements’. Yes, I do expect companies to do the right thing even if it is hard to do, and personally contacting those owners to tell them how they were sold under one set of rules, but they meant to have included the old rules too, would have been the right thing to do.
 
That’s the key.
I guess I don't know what it's the key to. What's done is done.

It does sound like this implementation is uneven at best, and Wyndham should do better. (Which also applies to almost every Wyndham implementation ever of new website/policies that I've seen.)

Although my opinion is irrelevant here, I never thought anyone was a freeloader. I would simply say it was a good run.
 
It
I guess I don't know what it's the key to. What's done is done.

It does sound like this implementation is uneven at best, and Wyndham should do better. (Which also applies to almost every Wyndham implementation ever of new website/policies that I've seen.)

Although my opinion is irrelevant here, I never thought anyone was a freeloader. I would simply say it was a good run.
It was key to my reply - it was the point I was making.
 
Did anyone receive "complimentary" points for next year? I did not.
I received 216,550 points to use next year and they work like developer points. It's roughly about 35% of my total points combined with my resale points and developer points under a VIP Gold membership.
 
I received 216,550 points to use next year and they work like developer points. It's roughly about 35% of my total points combined with my resale points and developer points under a VIP Gold membership.
Can you share where you see these and how they show up?
 
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