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Wyndham Nashville Review

jp10558

TUG Review Crew: Veteran
TUG Member
Joined
Oct 31, 2022
Messages
2,072
Reaction score
1,473
Location
Southern Tier NY
Resorts Owned
HGVC Seaworld
Wyndham Smoky Mountains
Foxrun Lake Lure
Gatlinburg Town Square
Here's my abriged TUG2 review. Go over there to see the full details.

I have mostly enjoyed my Wyndham stays in the past. Of all the ones I've stayed at so far, this one is the worst. In fact, it's *just* a step above the worst timeshare I've ever been in - Villa Roma. There's a mix of issues that all come together to be only my second below average rating.

Ok, Pros:
Has in unit stuff you expect like stove and laundry and they're not weirdly in the master bathroom.
Rather chill owner updates for discounted tickets.
Right near the Grand Ol Opery. Far from downtown Nashville. You decide which location you like better. I prefer away from Nashville due to noise and traffic.

Ok - notice the pros are all basically "meeting expectations"? Yea. Better than Villa Roma but just.

Cons:
Dated unit - clearly old furniture, rugs, shower/tub installs.
Housekeeping / maintenance overview clearly not done. The air intake for the room is kinda in the center of the unit next to the kitchen. It was so dusty it was clear it hadn't been cleaned in months to years. We reported that.
Master Bedroom door didn't latch at all. Luckily the first few nights it mostly stayed closed and I could prop it with my luggage.
Master Bathroom door doesn't lock.
None of this would be unforgivable - we had similar missed maintenance the first Massanutten Regal Vistas stay. However, it took 3 days and 3 follow up text messages to get maintenance to finally come out - and to know what we were reporting.
Unlike Smokey Mountains or La Belle Maison - no HBO here either on the TV. It just screams a lower star experience than those two Wyndhams.
Oh and way too common issues with wall sockets - had to use a chair to not have the plugs just fall right out for my travel router and laptop.

Ok, that's just unit issues. The resort has other non-staggered maintenance. Both outdoor hottubs were not just down, they were under construction.

Parking can be a nightmare - the spaces are too small for all the big SUVs (I'm guilty with a Pilot) and F150/F250s people drive. They probably are sized for like an Outback or Crosstrek - small sedans fit fine. Minivans also take up "too much space" for the spots.

So if you want to go to downtown Nashville - driving is horrible, parking is very expensive or in some areas non-existent. Lyft is over $36 one way. So on the plus side, Wyndham runs a shuttle on the hour. The downside is they charge for it - $15 a person, per day. I think if you do a presentation they'll drop it down to $10 but I haven't confirmed that yet.

Wyndham Nashville still limits WiFi devices to 5, and more annoying, it resets *every day* at noon and you have to re-log in.

Conclusion: 4.5 stars. Video review to follow once I can get it edited in a few weeks hopefully.

I don't know how this location gets 8+ rating on TUG TBH. This isn't a small difference of opinion or my grading harsher - maybe it really matters the unit you get, and maybe the hot tubs haven't been down that long.
 
I guess I am glad we booked Margaritaville Vacation Club Nashville for our recent stay. Though I am sure it was way more points and the valet parking was $57/day. Ouch. But it was just a couple blocks from the historic district and you could realistically walk to Music Row, though it would be over a mile. Uphill both ways. The rooms at Margaritaville were immaculate.

I do wish when resorts did refurbishments that they would replace all the electrical outlets. These things are cheap and they get loose very fast given how they are used. I suspect most resorts don't replace these on any kind of schedule.
 
I guess I am glad we booked Margaritaville Vacation Club Nashville for our recent stay. Though I am sure it was way more points and the valet parking was $57/day. Ouch. But it was just a couple blocks from the historic district and you could realistically walk to Music Row, though it would be over a mile. Uphill both ways. The rooms at Margaritaville were immaculate.
I didn't know it was available via Wyndham - it's very confusing to me for a resale owner on sometimes Margaritaville shows up, sometimes not. And for Valet to be like 40% more than in New Orleans? Seems like a scam to me. Then again, it's not crazy compared to other city locations.
I do wish when resorts did refurbishments that they would replace all the electrical outlets. These things are cheap and they get loose very fast given how they are used. I suspect most resorts don't replace these on any kind of schedule.
The stupider thing is as far as I can tell, they insist on using home outlets. I know there are much more robust commercial outlets - it's what they've used at my work - and those last for decades as far as I can tell. Again, not the exact same pattern, but it's not like there aren't people regularly using them and not treating them gently. Yes, I'm sure you have to pay more, and may need to put on your own faceplate if you don't like the "industrial" look, but they'd be set for much longer. I still wonder who's wearing out the kitchen wall plug near the table anyway.
 
I didn't know it was available via Wyndham - it's very confusing to me for a resale owner on sometimes Margaritaville shows up, sometimes not. And for Valet to be like 40% more than in New Orleans? Seems like a scam to me. Then again, it's not crazy compared to other city locations.
As a resale owner you should be able to access Margaritaville inventory at 5 months from checkin. The only notable exception we saw was Atlanta where we weren't able to book Margaritaville. So we just stayed in a Club Wyndham unit.
 
Just a tip if you want to go downtown on the cheap. Use the city bus that has pickup locations at hotel across the street. The negative is that the bus depot is a long walk from downtown (6-9 blocks)? Pull the transit up on the web for locations and schedule. We own there and have noticed an appreciable decline in the maintenance and running of the resort. Activities used to be robust but is minimal now. Elevators have been out often.
 
Here's my abriged TUG2 review. Go over there to see the full details.

I have mostly enjoyed my Wyndham stays in the past. Of all the ones I've stayed at so far, this one is the worst. In fact, it's *just* a step above the worst timeshare I've ever been in - Villa Roma. There's a mix of issues that all come together to be only my second below average rating.

Ok, Pros:
Has in unit stuff you expect like stove and laundry and they're not weirdly in the master bathroom.
Rather chill owner updates for discounted tickets.
Right near the Grand Ol Opery. Far from downtown Nashville. You decide which location you like better. I prefer away from Nashville due to noise and traffic.

Ok - notice the pros are all basically "meeting expectations"? Yea. Better than Villa Roma but just.

Cons:
Dated unit - clearly old furniture, rugs, shower/tub installs.
Housekeeping / maintenance overview clearly not done. The air intake for the room is kinda in the center of the unit next to the kitchen. It was so dusty it was clear it hadn't been cleaned in months to years. We reported that.
Master Bedroom door didn't latch at all. Luckily the first few nights it mostly stayed closed and I could prop it with my luggage.
Master Bathroom door doesn't lock.
None of this would be unforgivable - we had similar missed maintenance the first Massanutten Regal Vistas stay. However, it took 3 days and 3 follow up text messages to get maintenance to finally come out - and to know what we were reporting.
Unlike Smokey Mountains or La Belle Maison - no HBO here either on the TV. It just screams a lower star experience than those two Wyndhams.
Oh and way too common issues with wall sockets - had to use a chair to not have the plugs just fall right out for my travel router and laptop.

Ok, that's just unit issues. The resort has other non-staggered maintenance. Both outdoor hottubs were not just down, they were under construction.

Parking can be a nightmare - the spaces are too small for all the big SUVs (I'm guilty with a Pilot) and F150/F250s people drive. They probably are sized for like an Outback or Crosstrek - small sedans fit fine. Minivans also take up "too much space" for the spots.

So if you want to go to downtown Nashville - driving is horrible, parking is very expensive or in some areas non-existent. Lyft is over $36 one way. So on the plus side, Wyndham runs a shuttle on the hour. The downside is they charge for it - $15 a person, per day. I think if you do a presentation they'll drop it down to $10 but I haven't confirmed that yet.

Wyndham Nashville still limits WiFi devices to 5, and more annoying, it resets *every day* at noon and you have to re-log in.

Conclusion: 4.5 stars. Video review to follow once I can get it edited in a few weeks hopefully.

I don't know how this location gets 8+ rating on TUG TBH. This isn't a small difference of opinion or my grading harsher - maybe it really matters the unit you get, and maybe the hot tubs haven't been down that long.
As an owner I can attest to the steady decline since COVID.
 
Ok, and the savings on the shuttle weren't available "due to some system error at Wyndham that'll take 2+ weeks to fix". Now it was only a $15 difference for 3 people, but it was part of the presentation sales pitch. I didn't make a stink cause I needed to get on the shuttle, but better customer service from the concierge would have been to offer an Amex gift card for the $5/day/person (on the days I was going to buy tickets) discount they couldn't do because of a system error. An all around below average resort in CS for sure.
 
We went back in the good old days when the resort looked good and prices were cheaper. We had the entertainment book for Nashville and went to many historic places at two for one and restaurants too. Back then the resort put on two or three concerts a week and also had live music at the pool.
 
I do wish when resorts did refurbishments that they would replace all the electrical outlets. These things are cheap and they get loose very fast given how they are used.
It’s a Nashville thing lol…drives me nuts can’t tell you how many my son has had to replace in the house. They build everything too fast and the contractors are way too cheap.
 
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