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Wyndham is closing a handful of legacy resorts - dedicated chart/tracker located in the first post for this unfolding set of events

Arimaas said:
I find it hard to believe that a company that can use deceit, fraud and bad faith on a sales floor that survives legal challenges, can’t have their lawyer find a way to discuss the possibility of reservations three months away not being honored.

But I beat a dead horse as we all know.
Click to expand...
Fido Chuckwagon said:
Even just a warning about the resort possibly closing on the booking screen would be nice. I’m confident that would not run afoul of anything. I didn’t even seek out Shawnee, I was looking at Newport, and the website “suggested” Shawnee. This is going to catch people off guard.
Click to expand...
Even worse though is - even if you believed there's some legal advice to not tell people anything, surely there's no legal advice saying you need to have your system "recommend" these zombie properties?! Some next level incompetence here. But yes, why not try and catch as many people as possible lol /s...
 
jp10558 said:
Even worse though is - even if you believed there's some legal advice to not tell people anything, surely there's no legal advice saying you need to have your system "recommend" these zombie properties?! Some next level incompetence here. But yes, why not try and catch as many people as possible lol /s...
Click to expand...

Next level incompetence, coupled with complete indifference when you call for help.

Literally the dude I spoke to on the phone this afternoon sounded like it was his first day on the job and he was here on a H1B visa or something.

This was largely just a social experiment for me, because I knew this was coming and made other plans, but literally it has been worse than expected at EVERY step. I really feel sorry for the owners affected and the people whose vacation plans are going to be absolutely ruined at the last minute because of their sheer incompetence and indifference.

Also the complete lack of balls by hiding behind legalese and fake narratives about how "the owners" initiated this process. Galling.
 
jp10558 said:
Even worse though is - even if you believed there's some legal advice to not tell people anything, surely there's no legal advice saying you need to have your system "recommend" these zombie properties?! Some next level incompetence here. But yes, why not try and catch as many people as possible lol /s...
Click to expand...
Like I’ve said since the beginning- corporate lawyers will figure out a way to make anything you want to do “legal”. If they wanted to tell people about this in July they could have. They just couldn’t be bothered and took this route because it was the path of least resistance. Not because it was the “legal” route.
 
Fido Chuckwagon said:
So I’m seeing inventory bookable in Shawnee Village in May of 2026 (was looking at a Northeast Trip and it popped up). Is that wrong, or is Wyndham keeping some rooms there?
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They're probably operating under normal booking procedures until the vote is final and they can just cancel out the reservations.

I would guess it's to give the charade that the vote isn't already fixed.
 
In my many latter conversations with Wyndham necessitated by Wyndham and their HOA BODs closure of these 15 resorts, I find it appalling that the number of well trained Wyndham employees has plummeted even faster than my VIP Platinum membership benefits have. Truth and knowledge are rare qualities within the Wyndham/TNL universe imho. When this happens within the corporate world it many times signals the first stage of the beginning of the end.
 
SnowyDayz said:
Does anyone know if I can exchange my deposited (deeded) weeks at Interval International if I let my contract go with the sale? I have two separate weeks deposited and my membership at Interval doesn't expire until September. Shawnee closes in a few days.
Click to expand...

I’d assume the guidance would be similar to that which we already have published in the FAQ in the first post on this thread for RCI. Best to get your exchanges in place now - prior to the contract removal(s) - otherwise it’s possible the deposited weeks may be rescinded.


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schreff said:
In my many latter conversations with Wyndham necessitated by Wyndham and their HOA BODs closure of these 15 resorts, I find it appalling that the number of well trained Wyndham employees has plummeted even faster than my VIP Platinum membership benefits have. Truth and knowledge are rare qualities within the Wyndham/TNL universe imho. When this happens within the corporate world it many times signals the first stage of the beginning of the end.
Click to expand...

Unless you are speaking of or to the dedicated team for these actions, at least here on TUG, we have repeatedly indicated that anyone outside of this team won’t have any substantive knowledge on these somewhat complex matters. That said, at least from the anecdotal reports on this thread, even that team often doesn’t provide the best guidance unfortunately.


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forgive if its been mentioned, but someone indicated there was not an easy way for wyndham owners to retain their RCI accounts if they give up their wyndham memberships? is that true?

surely there is a method for someone to retain their RCI membership when disposing of or ending your wyndham ownership and continuing to pay it on your own?
 
TUGBrian said:
forgive if its been mentioned, but someone indicated there was not an easy way for wyndham owners to retain their RCI accounts if they give up their wyndham memberships? is that true?

surely there is a method for someone to retain their RCI membership when disposing of or ending your wyndham ownership and continuing to pay it on your own?
Click to expand...

This question is addressed in the FAQ in the first post - answer provided by Wyndham via meetings in the past when this question was originally brought up. Long story short, the RCI quasi-points account that is provided by Wyndham as part of a Club Wyndham account is somewhat unique and is different than a pure RCI account created and maintained separately by an owner. For example, I have both a Wyndham RCI account and a separate RCI weeks account using a different login. Per the guidance in the FAQ, if a Wyndham owner is exiting Club Wyndham in entirety due to these actions, then their Wyndham provided/associated RCI account will also be deprecated. There is no way around this, but there is also nothing preventing that same owner from creating their own personal RCI account moving forward.


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appreciate it!

assuming someone has to create their new rci membership prior to divesting themselves of their wyndham ownership? im not sure of any other way to create an RCI membership (unless you have some other timeshare you can use).

if you happen to have two rci memberships (one wyndham and one private) are you able to transfer from the going away wyndham one to your private one? or is everything in your wyndham-rci-ownership just gone for good?

that would truly suck.

*edit, just saw that those rci accounts are set to remain active if any reservations are still on the account..so thats nice. assuming it works out that way in real life!
 
TUGBrian said:
appreciate it!

assuming someone has to create their new rci membership prior to divesting themselves of their wyndham ownership? im not sure of any other way to create an RCI membership (unless you have some other timeshare you can use).

if you happen to have two rci memberships (one wyndham and one private) are you able to transfer from the going away wyndham one to your private one? or is everything in your wyndham-rci-ownership just gone for good?

that would truly suck.

*edit, just saw that those rci accounts are set to remain active if any reservations are still on the account..so thats nice. assuming it works out that way in real life!
Click to expand...
 
Having a hard time getting information on Patriots Place. We got the bankruptcy notice and form to file as a debtor last week but uave heard nothing from Wyndham or the HOA. We have a reservation for a resort in February that is not closing. Wondering if that is going to be interrupted. We are points based already (not fixed week). Anyone have any idea what impact this all has on existing reservations at other resorts? We uave been unable to get in touch with anyone from Wyndham or the HOA. Thanks!
 
rberwick said:
Having a hard time getting information on Patriots Place. We got the bankruptcy notice and form to file as a debtor last week but uave heard nothing from Wyndham or the HOA. We have a reservation for a resort in February that is not closing. Wondering if that is going to be interrupted. We are points based already (not fixed week). Anyone have any idea what impact this all has on existing reservations at other resorts? We uave been unable to get in touch with anyone from Wyndham or the HOA. Thanks!
Click to expand...

Have you attempted to contact the dedicated team via the FAQ recommendations in the first post of this thread? That would be job one to get your questions answered. No one else at Wyndham will be able to assist in any meaningful manner.

Apart from that, will you have any contracts left assuming you don’t take the CWA swap? I’m guessing you didn’t take the swap correct? If not, and you will not have any active Club Wyndham contracts after the PP contract goes inactive, then assuming this occurs before your February reservation, your account will become inactive, all 2026 points will be removed and all 2026 reservations made with those points will be cancelled. If you still have active contracts, then this is somewhat of a gray area as, unfortunately, we not have definitive guidance or rules on how points debits from impacted contracts for 2026 amd 2027 will be handled, particularly if your points balance goes negative after the impacted contracts are made inactive early next year best estimate. Hopefully the dedicated team can assist you with these types of explicit scenarios.


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TUGBrian said:
appreciate it!

assuming someone has to create their new rci membership prior to divesting themselves of their wyndham ownership? im not sure of any other way to create an RCI membership (unless you have some other timeshare you can use).

if you happen to have two rci memberships (one wyndham and one private) are you able to transfer from the going away wyndham one to your private one? or is everything in your wyndham-rci-ownership just gone for good?

that would truly suck.

*edit, just saw that those rci accounts are set to remain active if any reservations are still on the account..so thats nice. assuming it works out that way in real life!
Click to expand...
I didn't think there really was a way to get a independent RCI membership off of Wyndham (or HGVC) - there usually isn't a way to deposit something to create the account except via the corporate portal... at least that was my impression.
 
curious if any existing wyndham owner has ever tried. people dispose of their timeshares all the time but choose to keep their rci/ii accounts open just to have access to the last minute stuff! figured since its never come up before now, you could do it with wyndham too.
 
jp10558 said:
I didn't think there really was a way to get a independent RCI membership off of Wyndham (or HGVC) - there usually isn't a way to deposit something to create the account except via the corporate portal... at least that was my impression.
Click to expand...

You do have to have an RCI member ID to create an online account. Since I also own non-Wyndham timeshares that trade into RCI - I already had an RCI member ID. I suspect if you only own Wyndham weeks and are exiting Wyndham in entirety - then creating another RCI account wouldn’t work - but I’m no RCI expert either so perhaps another TUGGER who is more knowledgeable can provide better guidance.


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I saw a letter in my USPS Informed Delivery from Shawnee... hard to read the return address but I think it says IMPORTANT INFO RE CLOSURE OF SHAWNEE VILLAGE RESORT and it is from the PO Box 93 address that they use... except the letter never arrived.

Somebody posted a blurry image on Facebook, could be the same thing, saying that Shawnee is closing.

Anybody else get one of these letters?
 
Yes I got it. They reference an Omni account set up for Dépuy house but I cannot find it.
 
HitchHiker71 said:
Unless you are speaking of or to the dedicated team for these actions, at least here on TUG, we have repeatedly indicated that anyone outside of this team won’t have any substantive knowledge on these somewhat complex matters. That said, at least from the anecdotal reports on this thread, even that team often doesn’t provide the best guidance unfortunately.


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Click to expand...
I have been speaking directly to the CWA team along with what the rep said was their escalation team. Three different reps including sales have stated I was emailed the information but it was emailed to the wrong address. I even emailed my specific problem to Michael Brown without an answer. I respectfully ask where do I go from here????
 
Aicken said:
Yes I got it. They reference an Omni account set up for Dépuy house but I cannot find it.
Click to expand...
I'm still thinking they will wait until after the other two Shawnee HOAs (Fairway and Ridge Top) have their votes before scheduling any court dates, and I don't think they'll set up a page at Omni until that happens.
 
But the letter specifically says there is a Dépuy house Omni page!!!
 
rberwick said:
Having a hard time getting information on Patriots Place. We got the bankruptcy notice and form to file as a debtor last week but uave heard nothing from Wyndham or the HOA. We have a reservation for a resort in February that is not closing. Wondering if that is going to be interrupted. We are points based already (not fixed week). Anyone have any idea what impact this all has on existing reservations at other resorts? We uave been unable to get in touch with anyone from Wyndham or the HOA. Thanks!
Click to expand...
We are in the same position. We got the form in the mail for debt colkection but no instructions or information. I've called the Omni help line twice and left messages and emailed and have heard nothing. I called the HOA help line and spoke to a very nice man. He gave me the offer to convert to points which I enthusiastically declined. We converted to points in 2020 the day before the pandemic was declared and it took a year, 2 lawyers and finally a friend who was the vp of wyndham before he retired to get our fixed week back. They had fired the guy who did the conversion. Anyway, I have no idea what to do with any of this paperwork. Any ideas yet?
 
HitchHiker71 said:
Have you attempted to contact the dedicated team via the FAQ recommendations in the first post of this thread? That would be job one to get your questions answered. No one else at Wyndham will be able to assist in any meaningful manner.

Apart from that, will you have any contracts left assuming you don’t take the CWA swap? I’m guessing you didn’t take the swap correct? If not, and you will not have any active Club Wyndham contracts after the PP contract goes inactive, then assuming this occurs before your February reservation, your account will become inactive, all 2026 points will be removed and all 2026 reservations made with those points will be cancelled. If you still have active contracts, then this is somewhat of a gray area as, unfortunately, we not have definitive guidance or rules on how points debits from impacted contracts for 2026 amd 2027 will be handled, particularly if your points balance goes negative after the impacted contracts are made inactive early next year best estimate. Hopefully the dedicated team can assist you with these types of explicit scenarios.


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Click to expand...
We banked everything through RCI so we have points to use with them through 2027. No luck getting any answers from the helo line or email about the forms they have aent.
 
Aicken said:
But the letter specifically says there is a Dépuy house Omni page!!!
Click to expand...
I did not get the letter, I just saw a copy on a Facebook page. Yes, it refers to an Omni page for River Village, but that page just ain't there.

This link shows the most recently added cases: https://omniagentsolutions.com/cases I hope to see something on there soon for Shawnee. River Village, Depuy, Crestview... anybody.
 
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