Wyndham Breach of Contract

[geist1223]

.By the way, "Braindead" appears to be an agent of Wyndham.

For being so new to TUG you sure know how to win friends and influence people.

 

[bogey21]

How did all of this finally play out?

George

 

[chapjim]

How did all of this finally play out?

George

Hmmm. Nothing heard from OP for a while.

I guess we were not sufficiently sympathetic!

 

[Free2Roam]

Well one thing for sure, this should serve as a warning to all... make sure your credit card info stays current with Wyndham!

 

[wjappraise]

Actually, you don't know what you are talking about. I worked in the legal field for over 30 years, and the restrictive endorsement must be placed on the check by the payor before it is even submitted to the payee.

Perhaps you do, but I do not play games to "try to be clever."

* Wyndham most certainly DID stop billing us. That is why it became necessary to calculate the amount due and send one check to them as payment in full.
* As clearly stated, yes, Wyndham did in fact process the check for payment in full with the restrictive endorsement already on it.

By the way, "Braindead" appears to be an agent of Wyndham.

You’re letting your anger remove reason, logic, common sense, and honest assessment from your argument.

You’re attacking those on this board who attempt to have the audacity to disagree with you. If you spent as much time reading posts written by Braindead as you do sulking, you’d know how asinine it is to think he is a Wyndham agent.

I understand your frustration. But step back for a moment and reassess your position. You breached the contract by having your credit card expire and then you did not update Wyndham with your new card data (at the very least your expiration date changed). Everything else that happened after that is a direct result of your failure to update Wyndham. It’s on you.

So stop attacking members who are trying to help you by telling you the truth.

Wes.

 

[Sandi Bo]

Wyndham always wins. To survive with them you do have to suck it up sometimes.

They don't have to answer to anyone. They can audit, freeze, cancel reservations, whatever and whenever.

Their systems suck, as in the case Jan detailed, you could miss a payment a few months back, and have subsequent payments post so not realize you have a problem. Similarly, I've bought resale contracts more than once where the maintenance wasn't paid on the seller side. Resulted in pretty much a past due account on my side. My monthly payments continued to pay automatically, but I had an overdue amount from the transferred contract. And, yes, my account was at risk. I paid the balance and then settled with the seller. Right or wrong, my account was at risk of being frozen or having reservations cancelled.

You will never win with Wyndham by being argumentative. Be nice and you'll likely find a rep at Wyndham that will work with you.

 

[dgalati]

Wyndham always wins. To survive with them you do have to suck it up sometimes.

They don't have to answer to anyone. They can audit, freeze, cancel reservations, whatever and whenever.

Their systems suck, as in the case Jan detailed, you could miss a payment a few months back, and have subsequent payments post so not realize you have a problem. Similarly, I've bought resale contracts more than once where the maintenance wasn't paid on the seller side. Resulted in pretty much a past due account on my side. My monthly payments continued to pay automatically, but I had an overdue amount from the transferred contract. And, yes, my account was at risk. I paid the balance and then settled with the seller. Right or wrong, my account was at risk of being frozen or having reservations cancelled.

You will never win with Wyndham by being argumentative. Be nice and you'll likely find a rep at Wyndham that will work with you.

You pointed out past due accounts on resale deeds. I also had a few that were 3-4 months delinquent that I had to work out with the seller. This year I did have a few that had been paid in advance with a positive balance that was credited to my account. This credit to y account almost gave me 3 months without paying any maintenance fees. I can also say as for finding a rep to work with you. In the past many were able to please the owners and make things right. Today there is very little in what they can do to help as in the past.

 

[bogey21]

They accepted the check I sent as full and complete payment on the condition that all fees and collection costs be reversed and our account be credited in full.

Did Wyndahm perform in full vis-a-vis fees, collection costs and crediting your account...

George

 

[Richelle]

Welcome to my ignore list.

I thought you put me on your ignore list. If you did, I don't think I should be seeing your comments? Or maybe I am mistaken?

 

[Richelle]

* The ONLY statement in your long list that applies is that our credit card expired.

I agree with @bogey21 that your credit card expiration date and possibly CSV number changed when you got a new one. When the system tried to use the old info, it would have gotten declined. So they didn't arbitrarily stop charging you. The COULDN'T charge you. It wasn't their choice. When you got the new card in the mail, the onus was on you, to make sure that all automatic payments that use that card are updated with the new expiration date and CSV. I think most, if not all of us here, have made the mistake of forgetting to update something. It's easy to overlook one. It's good business practice to make sure the customer knows their credit card got declined, so they can correct the issue. The company gets its money faster when the customer knows there is an issue. However, as far as I am aware, there is no law stating they have to notify a customer when their payment has failed. It is up to you, to review your credit card statements, to make sure payments are being made. You agreed to pay the maintenance fees. They never agreed to send you a notice when the payment failed.

Bottom line is, if you would have updated the payment method when you got the new card, you wouldn't be where you're at now. I know you want to blame Wyndham because of their crazy fees, and not telling you that you were even late. You say you work in the "legal" field and have been for 30 years. Then you know someone can breach a contract without meaning too. Even if they don't mean too, there are still consequences to breaching a contract. You breached your agreement with Wyndham first when you didn't update the card information, so they could continue to collect the fees. By not supplying them with the new information, you stopped payment, which is a breach of contract.

Good luck with your complaints to various agencies.

 

[paxsarah]

I thought you put me on your ignore list. If you did, I don't think I should be seeing your comments? Or maybe I am mistaken?

I tried to look into this at one point and I believe that here, the ignored person can still see the ignorer's posts. The ignored person has no idea they're ignored (unless they're told, as by Brian).

 

[wjappraise]

I think most of us at one point or another have been placed on the “ignore list” of BNoble. It’s a bit childish.

 

[Richelle]

I tried to look into this at one point and I believe that here, the ignored person can still see the ignorer's posts. The ignored person has no idea they're ignored (unless they're told, as by Brian).

That doesn't sound right for a variety of reasons, but not worth going into. Thanks for the explanation.

 

[Richelle]

I think most of us at one point or another have been placed on the “ignore list” of BNoble. It’s a bit childish.

That was my initial impression when I saw it. Then my next question was, "am I supposed to care, that some random internet stranger I very rarely ever talk to, put me on their ignore list?" Since my self-esteem doesn't hinge on what random strangers think of me, I went with, no.

 

[dgalati]

I tried to look into this at one point and I believe that here, the ignored person can still see the ignorer's posts. The ignored person has no idea they're ignored (unless they're told, as by Brian).

Yes this is correct but What happens if you put Brian on ignore? Asking for a friend.

 

[wjappraise]

Yes this is correct but What happens if you put Brian on ignore? Asking for a friend.

You miss out on great tips and updates. Or your “friend” does.

 

[dgalati]

That was my initial impression when I saw it. Then my next question was, "am I supposed to care, that some random internet stranger I very rarely ever talk to, put me on their ignore list?" Since my self-esteem doesn't hinge on what random strangers think of me, I went with, no.

I block or ignore no one. Many I would like to put on ignore but I don't. I may disagree with many of the opinions posted here but they may help others or many others may find value in the opinions of another. Problem is many can hide behind a screen name and post comments that they would not if they used their real names instead of a alias or screen name.

 

[Bluemoon]

Wyndham arbitrarily stopped charging our monthly payment of our Club Wyndham Plus dues. They did not inform us or bill us. Then they turned us over for collection, with an added monthly billing fee of $8 per month and also a collection fee. I have been fighting this battle with them for over a year now. I sent a check in December for payment of a full year's dues, with a restricted endorsement that depositing the check represented acknowledgment of full payment of dues and reversal of any and all collection fees. They have terminated our Club Plus membership and switched us from points to a fixed week. Their most recent egregious action was blocking access to our RCI account, even though we have other time share memberships that we deposit into RCI. And now we are receiving collection notices from Pinnacle again!

Has anyone else had a problem like this with Wyndham?

I am wondering whether our only option is to file a complaint with the US Attorney General, and file additional complaints with the attorney general of each state mentioned in our contracts.

 

[Bluemoon]

The credit card expired while we were on an extended road trip. However, Wyndham managed to update that same credit card to the renewal date for two other items that were set up for electronic payment of two other ongoing payments to Wyndham, which have continued to be made throughout this entire process. At no time has Wyndham billed us, sent us notice, or communited with us regarding this matter by regular mail or email. The only notices received have been from a collection agency which appears to be an arm of Wyndham. All communications with Wyndham have been initiated by me, including telephone calls and regular mail. This was an arbitrary decision on the part of Wyndham, and it appears to be a ruse to collect additional fees from us.

 

[Bluemoon]

Wyndham arbitrarily stopped charging our monthly payment of our Club Wyndham Plus dues. They did not inform us or bill us. Then they turned us over for collection, with an added monthly billing fee of $8 per month and also a collection fee. I have been fighting this battle with them for over a year now. I sent a check in December for payment of a full year's dues, with a restricted endorsement that depositing the check represented acknowledgment of full payment of dues and reversal of any and all collection fees. They have terminated our Club Plus membership and switched us from points to a fixed week. Their most recent egregious action was blocking access to our RCI account, even though we have other time share memberships that we deposit into RCI. And now we are receiving collection notices from Pinnacle again!

Has anyone else had a problem like this with Wyndham?

I am wondering whether our only option is to file a complaint with the US Attorney General, and file additional complaints with the attorney general of each state mentioned in our contracts.

 

[Bluemoon]

Wyndham arbitrarily stopped charging our monthly payment of our Club Wyndham Plus dues. They did not inform us or bill us. Then they turned us over for collection, with an added monthly billing fee of $8 per month and also a collection fee. I have been fighting this battle with them for over a year now. I sent a check in December for payment of a full year's dues, with a restricted endorsement that depositing the check represented acknowledgment of full payment of dues and reversal of any and all collection fees. They have terminated our Club Plus membership and switched us from points to a fixed week. Their most recent egregious action was blocking access to our RCI account, even though we have other time share memberships that we deposit into RCI. And now we are receiving collection notices from Pinnacle again!

Has anyone else had a problem like this with Wyndham?

I am wondering whether our only option is to file a complaint with the US Attorney General, and file additional complaints with the attorney general of each state mentioned in our contracts.

 

[Bluemoon]

Hi Gary,
Just want you to know that I recently had similar problem. I have been paying my dues on auto pay since Nov.1,2018. All good! then unexpected collections letter Sept.2ND, 2019. Yikes! August and Sept. Dues LATE! OMG!
Urgently call American Express and we do a 3 way conference call with collections. Find out that Worldmark attempted! To process my auto pay using a different merchant number, name & address on August 1st.
Their bad! Not mine!
FYI folks: Redmond office closing and auto pay will attempt to process using Las Vegas address. This Worldmark Change, their error caused unexpected, dreadful Worldmark dues Autopay failure. NICE. Lovely collection letter about late fees and threats to cancel my reservations & block my account.
Fun times!
I shake my head in frustration but send August and Sept.dues over STAT on PayPal.
Mistakes happen, for sure!
But. It is SHADY and SAD when an OWNER gets blamed.
Good luck with getting this resolved, Gary.
Owners on auto pay:.BEWARE!

 

[dgalati]

I think most of us at one point or another have been placed on the “ignore list” of BNoble. It’s a bit childish.

A ignore button is something for people who can't handle the truth or others opinions they disagree with. When posting on a open forum one should expect and respect others replies or opinions. Even if they disagree it may help another to use the system to their benefit.

 

[Eric B]

A (sic) ignore button is something for people who can't handle the truth or others opinions they disagree with. When posting on a open forum one should expect and respect others replies or opinions. Even if they disagree it may help another to use the system to their benefit.

Is someone getting a bit sensitive about the ignore button? The post was from 9/2019....

 

[dgalati]

Is someone getting a bit sensitive about the ignore button? The post was from 9/2019....

No sensitive feelings here. I never have used the ignore feature. Feel free to use it like @bnoble does.