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Worst timeshare resort you've stayed in?

Here are 5 experiences that were somewhere between disappointing to intolerable.

1. Royal Regency, Paris - filthy grimy upholstery
I'm not picky about much, but I do expect basic cleanliness. Nothing extreme: I never wash dishes when I get to a TS, or worry too much about other people's germs. So when I noticed the hair on the bathroom sink at RR when we arrived, I just picked it up in a kleenex and tossed it in the trash. But the filthy upholstery on the sofas and dining room chairs were over the line for me - it looked dirtier than the metro. I just didn't like sitting there without putting a towel down first, and didn't even want to set my backpack on the sofa. The carpet was badly stained, as well, didn't want to walk on it without shoes.

There were other things about RR that were less than great, which wouldn't cause the resort to make my worst list. But I'll mention them: electrical plugs of lamps and appliances previously taped together, now coming apart and probably hazardous... broken dishwasher with old gunky soap in it... zero basic supplies: no dish-drainer, or sponge or dishrag for hand-washing dishes, no dish soap... 2 copies of the exact same print hanging on different walls in the LR and the same exact one in the BR (tacky)... ashtrays next to the No Smoking signs (humorous).

Of course we had a great time in Paris and didn't regret the trip or the exchange, since if we hadn't exchanged, we may not have gone at all. And fortunately didn't ever intend to spend a lot of time there. But we did cook in some evenings, after very long (and dirty) days out on the town, and wished for a clean environment in which to eat and relax after a shower. Commute distance into center city would be fine for a cleaner place to stay, but too far to travel for this low of a standard. Was glad we didn't have friends with us, would have felt embarrassed. To be fair, I'll mention staff was generally helpful, and we didn't ever ask to be moved- we were checked into unit on confirmation- maybe they would have moved us, maybe another unit would have been cleaner. This was a 2-BR unit. But for 2 people, a cleaner nicer more convenient modest/budget hotel room in center city would be a much better option for similar cost, until/unless they get the place cleaned up. For more than 2 people, I'd still investigate other options, even for more cost. "Royal" - not.

2 - Hatteras High, Outer Banks - dirty upholstery
OK, basic upholstery cleanliness, or lack of, must be my pet peeve. Another great location, great view, but living room upholstery was too dirty to sit on without putting a towel down. Did have friends with us, they also wanted a towel to sit on, I felt embarrassed about that.

3 - Adventure Inn, Hilton Head - terrible odor
Smelled like a combo of mold/mildew and urine. Cleaned and mopped the bathroom myself several times, odor didn't ever abate. This was one of those $9 online auction weeks many years ago, I guess we got what we paid for. The other person came down with a bad upper respiratory infection a day or 2 after check-in and could no longer smell it. I spent as much time as possible out on the beach on the sunny days, picking up RX'es and going on timeshare tours by myself on the rainy days.

4 - Pianeta Maratea, Italy - odor & unpleasant noise
Unit smelled musty/mildewy. It was cold at night, but turning on the heaters caused such a rank odor, we couldn't stand to turn them on and instead froze under all the quilts in the place. But the primary reason it makes my list was the loud "animation" - obnoxious announcements and music blasted on speakers not far from our unit, both afternoons and evenings. We checked out after 4 nites, which we hadn't planned to do. Other exchangers we met were doing the same.

5 - Residenza dei Cavalleggeri, Tuscany, Italy - intolerable noise
Again, loud "animation" at some huge volume of decibels every night til midnight. Our unit was next to speakers, windows and furniture vibrated. Asked/demanded to be moved, resort was full, checked out after 1 night (only because we couldn't find other accommodations the first night- we tried).

For perspective, to show where I am on the picky scale, I want to add that I have had acceptable to positive experiences at other resorts generally rated low or problematic by other TUGgers according to reviews, among them:
BIS-Duck, Outer Banks
Maritime Beach Club, Myrtle Beach
Traders Inn, Ormond Beach FL
 
Updated List

Thanks, Laurie. Yours have been added and since a new page has been started here is the entire list:

"Worst" Timeshare per various TUGGERS as of August-Sept 2005
Intended to supplement TUG Reviews

Adventure Inn Hilton Head--(1) tiny studio, lumpy couch, bed bugs reported by others (2) agreed (3)terrible odor, mold/mildew/urine, inadequate parking
Alpen Rose, Breckenridge, CO--"dumpy"
Aquamarine Villas, Oceanside, CA--unit in bad repair, nasty staff
Atalaya Towers, Myrtle Beach, SC--filthy bathroom, hard mattress, sheet did not fit bed, leaky windows, rot in closet (2) filthy, blood on mattress
Bayan Resort, Key West--intolerable noise, slept 1 or 2 hours/night, totally exhausted, but good location
Berkshire by the Sea, Delray Beach, FL--tiny unit, no amenities or activities
Borderlink/Atlantic Resorts in Ocean Pines, OC--hole in ceiling, water on bed, etc, pets allowed
Breezy Points, MN--old furniture & appliances, damp & moldy
Cambril's Park, Tarragona, Spain--filthy bedroom, peeling paint, no A/C & 95+
Carpediem Assissi, Italy-- see TUG Review
Carriage House, Las Vegas--poor room design, kitchen dated & dirty
Casa Blanca Resort, Panama City--old motel, cramped, dirty, old furniture
Cathedral Ledge Resort, NH--"one of our worst experiences ever"
Chalet Resort, Bayse, VA--horrible stench, water stains, torn screen, moldy
*Champion's Run, Riudoso, NM--(1) grungy kitchen, no hot tub or pool (2) disagreed
*Chateau Canmore, Canmore, BC--peeling paint, old carpet, creeky floor, 3 mi from pool, etc. but phenomenal location (2) disagreed, nice unit Nov 04
Chateau LeGrande, Biloxi, MS--(1) moldy, very old furniture, (2) bugs, mold, poor maintenance
Club Ocean Villas II, OC, MD--serious ant problem not resolved while there
Christie Lodge, Avon, CO-- tiny units in a large bldg, but clean and good location
Deer Run Village, NY--filthy carpet, worn out furniture, no control over heat
Disney Beach Club: extremely small studio, otherwise ok
Divi Heritage, Barbados--(1) 50's furniture, unpleasant odors (2) agreed
Eastern Slope Inn, N. Conway, NH--in oldest bldg, poor A/C & head room under sloped roof
Fairfield Alexandria--(1) smoky (2) no problem with smoke/odors, staff great
Fontana Village, NC--"the place is falling apart"
Four Sails, Virginia Beach--(1) see TUG Review from 2000 (2) had a 2 BR unit recently re-done
*French Lick Springs Resort, IN--(1) not much to do but large unit (2) hiking, big indoor pool, good tours, casino going in, large units, esp. 2 BR
Galleon Key West--filthy rug, ring of scum around pool
Hatteras High, Outer Banks--dirty upholstery, had to sit on towels
Hiawatha Manor--tiny units, no counter space in bath, no dishwasher
Highpoint, Orlando--updating needed
Hollywood Beach Tower, Hollywood, FL--(1) smelly, old furniture, view of parking lot (2) agreed
Hotel do La Vive, New Orleans--2 bedrooms & bath suspended from ceiling over kitchen
Imperial of Hawaii--noisy, saggy & peeling furniture, tiny BR
Indian Peak, Winter Park, CO--has the feel of a cheap apartment complex
Inverness by the Sea, Galveston, TX--run down, rusted appliances, noisy, poor attitude of staff
Jackson Pines, WY--extreme street noise, tiny bathroom, few windows
Keahou Surf & Raquet, HI--noisy, no A/C
*Kohl's Ranch, Payson, AZ--(1) rustic cabin, small bedrooms, in need of repairs (2) disagreed, esp if 2 BR
La Cabana, Aruba--tiny studio, no soundproofing, on busy road
La Concha Beach Resort, LaPaz, Mexico-- a 2001 stay, see TUG Review
La Renaissance, Atlantic City, NJ--(1) small, no window/door for 2nd BR, broken sofa (2) felt unsafe
Las Torres Gemelas, Acapulco, MX--old, musty, torn vinyl furniture
The Links, Myrtle Beach--just so-so when compared to other exchanges
Lion's Gate, Winter Park, CO--has the feel of a cheap apartment complex
Makai Club: inadequate A/C, cheap towels and cutlery
Manley Nat'l Apts, Manly NSW Australia-- dirty, unlockable sliding glass door, loose carpeted stairs
Maui Marriott--painful bed, shallow pool, too many extra charges
Meadow in Winter Park, CO--has the feel of a cheap apartment complex
Monarch Grand Cancun, Las Vegas--dirty unit, hair on blanket, small kitchen, gang-type clientele, Labor Day weekend (2) & (3) experienced none of these problems at other times
North Star, Freeport, Bahamas--second worst
Nottingham Village @ Friar Tuck, NY: in the 50's, damp & musty, loud disco music @ pool
Ocean Villa Club, NC Outer Banks--reservation screwed up (maybe by RCI)
Orange Lake, Orlando--(1) in older unit, dirty (2) plain vanilla unit, expected more (3) agreed re older units
Orange Tree, Scottsdale, AZ--it "stank" (literally, maybe mold), small for 1 BR (2) agreed, no windows in BR, almost no cooking/eating facilities (3) agreed + not enough parking
Orofino, Breckenridge, CO--(1) "dumpy" (2) residential neighborhood, tired, no resort features
Outer Banks Beach Club I, NC--"the pits" as of 5 years ago, dated furniture
Park Plaza, Park City, Utah--dark, drab, dated, noisy
Peacock Suites, Anaheim, CA--ants in unit, mold in pool, dirty carpet, no yard, limited parking
Pianeta Marata, Italy--odor & noise
The Pines, Bayse, VA--needs updating
Plaza El Agua Beach Hotel, Marguarita Island--bugs, broken A/C left hole in wall
Riptide, Myrtle Beach--(1) took one look & refused to stay (2) dirty
Residenza dei Cavalleggeri, Tuscany, Italy--intolerable noise
Ramada Vacation Club, Las Vegas--run down unit, "uninhabitable" got a change
Roarke, Branson, MO-- smelly, out of date
Royal Regency, Paris--filthy, grimy furniture & appliance problems
San Clemente Inn, CA--(1) in a dark unit, whole resort smelled of smoke (2) just nothing special
Sand Castle Beach Club, Ft. Myers Beach, FL--no a/c in bathroom
Sapphire Beach Resorts & Marina, St. Thomas--poor maintenance, unfriendly staff
Sea Mist Resort, Cape Cod--dark, dingy, moldy, broken fixtures; nothing nearby to do (2) has been refurbished & renovated in the past few years
Sea Palace, St. Martin--"a disaster"
Sea Side Beach Club, Pompano Beach--dirty, outdated furniture, stove & dishwasher broke, wall stains
Shenandoah Villas @ Masanuttan--old, tired, splinters in floor
Sheraton Vistana, Orlando--7 responses: older sections (e.g. Courts) tired,dirty, bed bugs (8) given dumpy room, threat of calling II produced better (9) moldy walls & shower, extremely beat up kitchen
Silver Beach Club, Daytona Beach: persistent smoky smell, dirty
Silverado, Winter Park, CO--has the feel of a cheap apartment complex
Skier's Edge, Breckenridge, CO--(1) "dumpy" (2) worse than Sweetwater
Ski Time Square, Steamboat Springs, CO: grungy to the max, tired furnishings, good location
*Smugglers Notch, VT--(1) nothing to do off season, indifferent staff (2) agreed (3) ski or summer good
Spinnaker, Breckenridge, CO--"dumpy"
Star Island (location not given)--"the worst", mold in jacuzzi
Suites @ Fisherman's Wharf, San Francisco--(1) small, cramped, damp (2) agreed (3) location good
Sunbay Resort, Hot Springs, ARK--dirty, brown decor, avoid H,I,J units
Sunburst Condominiums, Steamboat Springs, CO: should be disbanded
Sweetwater, Park City.CO--50+ years old, not updated, but great location
Tahoe Beach & Ski: small unit, noisy, dirty kitchen, no A/C, extra charges
Tahoe Sands, N. Lake Tahoe--dark & dirty unit, poor mattress, broken things
Tehachapia--10 years ago, poor maintenance, green pool, not much to do
Twin Rivers, Winter Park, CO--(1) feels like a cheap apt complex (2) sort of agreed (3) totally agreed
Vacation Villas @Titusville, FL--old, dingy, smelly 10 years ago
Vidafel, Mazatlan--dark, musty unit, rude staff
Wolf Creek Village, CO--Bldg 1 is "bad"; amenities shared with Bldg 1 (Worldmark) ok
Wolf Run, Dubois, PA--had basement unit, cold, musty, wood rot
*Worldmark@Bass Lake--(1) poor mattress, old furn (2) better experience
Worldmark Kona--small unit, A/C on balcony interfered with use
Xanadu Beach Resort, Bahamas--"by far the worst timeshare in the world"

* denotes report of a positive experience at the resort
 
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Super work, Thanks, Your list coupled with the TUG and other reviews will help me make good decisions on exchanges. Hope you can keep it updated.

One thing to keep in mind that things change over time, so some of the good may come to be bad and some of the bad, with a lot of work, could become good.
 
Want to add Royal Regency?

Thanks for updating, Diane - this is great!

I don't see my #1 and most heretical entry on your list though, Royal Regency. It's considered a Hot Sighting, and still could be for location, but seeing it here might help some folks consider other alternatives for Paris, if what bothered me would bother them.
 
The solution for most of these resorts would be professional decorating and attention to detail. Why don't these resorts just hire an interior decorator to match bedspreads, carpet, drapes and furniture? What would be the cost, really? Not much because the decorator only has to decide the decor for one unit, then the management team can take it from there.

If these resorts would just update their bathrooms and kitchens with the newest and best cabinets and counters, appliances and porcelain.

The cost would be worth the price because Marriott doesn't just have some manager guy go to the furniture store and pick out cheap couches and chairs. The Westin pays attention to all of the little details. Why not just spend the money to get something that impresses?

If we pay an assessment, I want to see something traditional and classic, as if some time went into the decor, not a herculon beige sofa and two off-white chairs to "match."
 
Also - they could give some thought to choosing the most dirt-resistant and wear-resistant furnishings, fabrics, and colors. (My 2 examples of dirty upholstery had yellow and white/beige upholstery.) How 'bout that microfiber I just read about?

And how often, if ever, do they clean upholstery? (Royal Regency dirty sofa I mentioned had a big ol' stain on it. Could have been someone's drink, could have been a child's - or pet's, if they allow them, which many French resorts do - pee! Whatever, I sure didn't want to sit on it!)
 
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Star Island was the worst. It was my first experience in a timeshare and I couldn't figure out why anyone would want to do this year in and year out. I got sick - (105 F fever!) and so did my kids from the overwhelming mold in the jacuzzi.


Then we went to visit HGVC seaworld and we saw a beautiful 3 br unit and knew that we had found "the reason". we sold our star island (listed it for sale while we were still on vacation and in that crappy unit) and bought a seaworld. now we own quite a few different things and i just love timeshares!
 
Good for you, LICAL3

One bad experience should not keep people from timesharing. What was wrong with the unit, specifically?

We toured Star Island years ago and thought it was very nice, but it is obviously losing its glimmer. :eek:

Why do resorts let their units fall apart? Why are owners complacent? I do not understand it.
 
Monarch Grand Cancun Las Vegas

There were a few problems
1) The units were dirty.. We pulled out the extra blanket. It was stained, had hair all over it. Called the fornt desk "sorry we are out of blankets, call back tomorrow"
2) Kitchen was very small

3) The guests... 3 million people at the pool during the weekend. Staying for FREE on timeshare promos. No income requirement.. Looked like a scene from a public pool in south central Los Angeles. Gang "types" hanging out around the resort at night.

During the week, it was much nicer, quieter and the pool was clean and swimmable.

The place "could" be gorgeous all the time.

Maybe once its sold out and they stop the tours.
 
Hopefully, some of the people responsible for these resorts, either companies or HOA's and RCI and II will see these lists as an incentive to improve conditions. I am going to stape it in my RCI book. Not that one bad experience makes a bad resort, but it is good to weigh the information with other reviews etc.
Liz
 
HOA's are not designers

rickandcindy23 said:
The solution for most of these resorts would be professional decorating and attention to detail. Why don't these resorts just hire an interior decorator to match bedspreads, carpet, drapes and furniture? What would be the cost, really? Not much because the decorator only has to decide the decor for one unit, then the management team can take it from there.

If these resorts would just update their bathrooms and kitchens with the newest and best cabinets and counters, appliances and porcelain.

The cost would be worth the price because Marriott doesn't just have some manager guy go to the furniture store and pick out cheap couches and chairs. The Westin pays attention to all of the little details. Why not just spend the money to get something that impresses?

If we pay an assessment, I want to see something traditional and classic, as if some time went into the decor, not a herculon beige sofa and two off-white chairs to "match."

Cindy -

Amen to that! I cannot believe how many resorts still let the management or Board members pick out the furnishings and colors when renovation time rolls around. Or maybe even worse base their decisions on a color board and catalog pages rather than the actual full sized products.

Having been a part of a botched renovation project where the management brought in what seemed to be qualified people (but only one group - bells should have gone off) who wowed us with a nice looking color board and beautifully arranged photos of the furnishings we bit. The end result was a diaster as the actual furniture was below KMart quality, the carpet didn't have any padding and you felt you were walking on concrete, the colors were mostly beige and brown - the originals were bright and bold that they replaced and we lost all the little touches like flower arrangements and throw pillows. They shorted us on things like the number of pleats in the drapes (I never knew how important THAT was until I saw it) and then promptly after our management paid them for their "expertise" went bankrupt and we were left to install the junk with our own personnel. It was a lesson never to be forgotten and changed our resort for the better in the long run but we suffered for over three years with that junk until we could afford to do the job right.

Now we have certified professionals with a LONG list of references compete with each other to create a full sized model of any significant changes to the resort. We show that to the owners as well as the Board & management. We tweak the results until everyone is satisfied and we pay for the quality that meets the standards our resort was built with rather than saving a few bucks and getting burned in the long run.

I now make it a point to talk to each resort I visit about how they handle renovation plans and I am shocked at how many still make million dollar decisions based on a few samples and the word of a supplier. I always give them my best advice but I doubt many listen. Their owners will lose in the long run. The beautiful new resorts we all like aren't designed by some HOA Board or a management company and the work to keep them up shouldn't be either. Pay a professional to do the job right and everyone wins in the end.
 
caribbeansun said:
Great :( I'm scheduled to go to Monarch Grand Cancun this November

You should be fine in Nov.. I think the biggest turn off for us was the clientelle. It'll be too cold in Nov for swimming. We basicaly went to the resort to use the pools. If we were just going to "do Vegas" it would have been ok.
We are spoiled by Hilton Grand Vacations

I'd pack my own pillows, and blanket.. but we are picky about those kinds of things. Having hair on things, grosses me out.. lol..
 
caribbeansun said:
Great :( I'm scheduled to go to Monarch Grand Cancun this November
We stayed at this resort in early May of this year, and we had no problems at all. Our room was fine, no dirty blankets, the pool was clean, and it is just a short trip into downtown. There is a library right across the street with free internet access.
 
Thanks - we're going anyway so I'll just hope for the best and make sure there's no hair on anything :eek: . DW is on a conference for the Thurs-Sat so I was going to hang out at the pool those days but we'll likely spend Sun-Wed up and down the strip or most likely at the Designer Fashion Outlet:rolleyes:
 
caribbeansun said:
we'll likely spend Sun-Wed up and down the strip or most likely at the Designer Fashion Outlet:rolleyes:
There are two groups of outlet stores--one is at the far south end of Las Vegas Blvd. and is closer to your resort, but the other one (which some people consider the better of the two) is north of the Strip. I think it's on Grand Central Parkway.
 
Peacock Suites--Anaheim

I'm surprised in this long list that this location did not come up.
Our unit was occupied by very hardy ants (they sprayed twice in one week), the pool had mold/mildew in it--to save space they built it under the building--the carpets were dirty and there was no yard and limited parking. In its favor, it was nearly in walking distance of Disneyland
 
I don't think you're going to want to hang out by the pool in November, not unless you do it in jeans and a jacket. Contrary to popular belief, it is *not* hot in Las Vegas in November. Usually the weather is in the 70's or so in the daytime (but the nights cool off a lot). If there's no wind you should be fine.

Folks, feel free to file this for future use: Like most other places, Las Vegas is a 4-season climate. Yes, it gets hot, but only in the summer. It gets cold, and sometimes even snows a bit in the winter.

Fern

caribbeansun said:
Thanks - we're going anyway so I'll just hope for the best and make sure there's no hair on anything :eek: . DW is on a conference for the Thurs-Sat so I was going to hang out at the pool those days but we'll likely spend Sun-Wed up and down the strip or most likely at the Designer Fashion Outlet:rolleyes:
 
sea mist , cape, lots of upgrading happening

just want to say that the place has been refurbished and renovated quite a bit in the last few years. I think you would be pleasantly surprised. It has come a long way since I have owned there and things are better with VRI owning it. Check it out again if you happen to be in the area. :eek:
 
Hehe - I'm Canadian and 70's in November is hot to us :eek: - seriously though, thanks for the note. I'm not a swimmer but had hoped it would be warm enought to sit and read a book or 3. I'll keep my fingers crossed.

Fern Modena said:
I don't think you're going to want to hang out by the pool in November, not unless you do it in jeans and a jacket. Contrary to popular belief, it is *not* hot in Las Vegas in November. Usually the weather is in the 70's or so in the daytime (but the nights cool off a lot). If there's no wind you should be fine.
 
Peacock Suites should be added to the list

We stayed there in February of 2004. A very noisy place as well. People come and go at all times of the day and night, yelling, running, bumping into the walls....

The place is not great, a converted "suite" motel that is on the level of a Motel 6. The living area is a dreary little place that was only good for suitcase storage. Two full-sized beds, average bathroom.

The "partial kitchen" had no sink, paper plates, a tiny refrigerator and microwave. We requested a blender for our protein shakes and were told they could not get us one. We had to buy one at Costco, then we took it back because we were on our way to Kauai and were sure that it would break in transit. I felt horrible, taking something back that worked!

We have stayed in 50 or so resorts, all over the country, and have had several other so-so exchanges. Rick really disliked this one, he could not get a good night of sleep.
 
CaliDave said:
Monarch Grand Cancun Las Vegas

There were a few problems
1) The units were dirty.. We pulled out the extra blanket. It was stained, had hair all over it. Called the fornt desk "sorry we are out of blankets, call back tomorrow"
2) Kitchen was very small

3) The guests... 3 million people at the pool during the weekend. Staying for FREE on timeshare promos. No income requirement.. Looked like a scene from a public pool in south central Los Angeles. Gang "types" hanging out around the resort at night.

During the week, it was much nicer, quieter and the pool was clean and swimmable.

The place "could" be gorgeous all the time.

Maybe once its sold out and they stop the tours.



Wow. You must have just picked the wrong week to be there. That many people, under those circumstances, could make any resort stay less than desirable. Our week there was great.
 
List

Let me help all of you who want to make a list. Don't wait for this thread to end! Just go to the directories of RCI and II and copy down all of the resorts. Then your list will be complete. I am sure every resort has had some guests that think their stay there was a disaster. If this thread goes on long enough, we will hear from them all and have listed all the resorts. Having said that, the thread is an interesting set of antecdotes but a list...???
 
James--your objections to this list were noted in your lengthy earlier post, #115 on August 25, 2005. I can appreciate that you might not find this information useful but why trivialize the experiences of your fellow Tuggers with sarcasm? Of course expectations vary, conditions vary and this information is anecdotal. Everyone here is an experienced traveller who understands that and is able to judge the value of this information for him or herself. I would think that your experience in the hotel/timeshare business and in real estate law would help you understand that when people go on vacation they want to avoid many of the problems that have been described here. At least I do and I appreciate a heads up from my fellow Tuggers whom I would like to thank for their contributions.

Diane
 
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