Westin St. John New Villa Ownership Question

[jerseygirl]

This is so disappointing to hear. I've been REALLY looking forward to an exchange I was thrilled to find through II (with a resale Broadway Plantation week -- gotta love that Starwood preference period).

As usual, I've over-exchanged for the year (that's what happens when you own more weeks than you can possibly use!) and have been trying to decide which one(s) to cancel or give to family/friends. I hadn't even considered giving this one up ... until now. Dirty is one thing I can't handle (unless it's my own dirt ).

 

[DavidnRobin]

This is so disappointing to hear. I've been REALLY looking forward to an exchange I was thrilled to find through II (with a resale Broadway Plantation week -- gotta love that Starwood preference period).

As usual, I've over-exchanged for the year (that's what happens when you own more weeks than you can possibly use!) and have been trying to decide which one(s) to cancel or give to family/friends. I hadn't even considered giving this one up ... until now. Dirty is one thing I can't handle (unless it's my own dirt ).

Our unit was not dirty (last June) - but the units did need to be updated. A special assessment vote to update the units keeps failing (enough percentage - not enough total votes). If the maintanence and cleaning is not being kept up - they need to hear about it.

 

[Loriannf]

I think it's all tied to the failed assessment

If enough owners had voted, the villas would have been renovated. I've written a couple of times to ask that they try the assessment again, with better lead time to return the proxies and maybe a call campaign to the owners who did not return any proxies on the first two votes. I've not received a reply to date.

While our unit last year had some maintenance issues, it wasn't dirty and I'm appalled to think that housekeeping's slipped as most of our maintenance fees cover housekeeping.

Lori

 

[tomandrobin]

If enough owners had voted, the villas would have been renovated. I've written a couple of times to ask that they try the assessment again, with better lead time to return the proxies and maybe a call campaign to the owners who did not return any proxies on the first two votes. I've not received a reply to date.
Lori

I'm not an owner, but I am amazed that not enough owners did not vote for the renovations to the villas. If they took the time to visit one of the remodeled units and compare to the older units, I think it would have passed. And from what I know, the amount of money for the renovations wasn't that bad, at least in my opinion.

 

[Loriannf]

Most of the owners who voted, wanted it

but the problem was not enough owners voted. I know we only got our proxies for the second vote a few days before they were due. I think the voting was handled poorly and the proxies should have gone out with either the quarterly newsletters or with the maintenance bills.

 

[tomandrobin]

but the problem was not enough owners voted. I know we only got our proxies for the second vote a few days before they were due. I think the voting was handled poorly and the proxies should have gone out with either the quarterly newsletters or with the maintenance bills.

Send them a suggestion for sending out the notice with the maintenance bills. I think that is very good idea.

 

[kcgriffin]

Hannah Jones
hannah.jones@westin.com
340 693-8000 ext 1920
is the villa guest relations manager.

 

[kcgriffin]

Wow,

I own several TS and would never recommend one as an investment, but my fixed week 52 2BR unit that I bought as a Christmas gift for my wife in 1999 just keeps going up and up...I'm ALMOST tempted to list it for sale.

I'm looking forward to more discussion about Manditory vs non-manditory and the implications.

 

[DavidnRobin]

Good News - WSJ VG (Virgin Grand) Owners

I would like to also write a letter to reierate some of these things - we didn't have any real issues - except the sofa really needs to be replaced. What is the best contact person/address? I know another owner who would also like to contact them about some thing. We own 3410 - what unit do you own?

Perhaps WSJ owners should start a letter writing campaign?

Thanks (kcgriffin) for the contact info for WSJ. There is an issue about the couch in our unit being worn out - and with the failing proxy vote for the unit refurbish - we were concerned that this would not get remedied. We contacted WSJ about this and received the following response.

"Thank you for the feedback! Luckily I have some good news. Just this morning we were approved for funds to begin updating the villas. We are immediately going into some of the villas that needed new appliances (fridges/stoves) first and furniture/decoarating is the next step. It is very possible that by the time you come down in 2007 there will be a new sofa. I will definitely be passing along your comments to our Villa Head Engineer who is in charge of the replacement. Your unit will be a priority. I cannot however, guarantee that it will be done by June, as much of the decisions are passed down to us, not made by us and we still don't know if we will be purchasing the furniture somewhere down in this area of the world or if it will all be shipped from the states. I don't have complete details yet.

This is great news as it allows us to go around the failed proxy. I would be happy to give you an update on your unit at any time, simply email me and I'll tell you what's been done. All the owners have been very patient and I am happy to have some positive news for you.

hannah jones villa guest relations manager westin hotels & resorts"