October 2017
Dear Fellow Virgin Grand Owner:
HURRICANE IRMA
We usually don’t write to you in the fall until after we have our meeting to consider and approve the annual budget, but we are writing now because Hurricane Irma has so profoundly affected the Westin St. John and the entire island.
As you know, the storm was devastating for our island and many other Caribbean islands. There was major damage in downtown Cruz Bay and most of the structures in Coral Bay were destroyed. Many people are homeless throughout the island. Fortunately, all staff members and guests who were at the resort when the hurricane hit were uninjured, and all guests were successfully evacuated to Puerto Rico to continue their travel home. As we write this, the only electrical power on the island is the power from generators, including generators at our resort, and we don’t know when the electric utility on St. Thomas will start up again. Most of the vegetation on the island was lost, and we all hope it will grow back. A few restaurants and markets on the island have recently reopened. The airport just reopened and mail service has resumed. Gifft Hill School and First Bank are now open, and the ferries and car barge are running, but on a limited schedule. While these are all encouraging signs of progress, the road to recovery will be lengthy.
At the resort, damage was extensive. The pool filled with sand and mud, as it did during the big storm a few years ago. Snorkels and the gazebo were destroyed. Several buildings lost portions of their roofs - mostly those in the Sunset Bay development nearest the beach, but also the lobby building. Virgin Grand’s buildings, being further from the water, suffered less harm, although some water damage did occur. Vistana has engaged a contractor who has been conducting a careful inspection of all buildings and cleanup of debris has been ongoing for the past few weeks. The plan is to make all necessary repairs to the Virgin Grand units, as well as remediation to prevent hazards from molds, bacteria and other biological contaminants. Any furniture, furnishings or equipment damaged by water will of course be replaced.
As a result of the storm, management has determined to close the resort, at least through June 2018, while major repair work is being done. Vistana has recently communicated with owners regarding vacation opportunities during that time period.
INSURANCE
A piece of relatively good news in all of this is that years ago we anticipated that a major hurricane might occur and felt we needed to plan for it as best we could. Vistana’s insurance policy has a deductible of 5% of the property value, of which our share is 5% of the value of our buildings plus 5% of the value of a pro-rata portion of the common areas that we share with the other timeshare resorts on the property. Among the first things we did as Board members was to recommend that we build a special hurricane reserve fund into our annual budgets to cover the deductible, so that if a hurricane did occur, we would not have to have a special assessment. We have all been funding that reserve for several years, and the fund will have more than two million dollars in it by the end of 2017 - nearly all of the estimated possible maximum risk to Virgin Grand owners as a result of Irma. As a result we do not anticipate that Virgin Grand owners will have to incur any special assessment because of this storm. Of course, to the extent that our insurance reserve is depleted in order to pay for damage up to the deductible, we will have to continue funding the hurricane reserve in future years to replenish it.
THE PROPOSED 2018 BUDGET
The Board is further reviewing the proposed 2018 budget in light of the temporary closure of the resort, and we will be in touch soon to provide more information on this matter.
HUMANITARIAN NEEDS
It is understandable that the damage to St. John and our resort is causing disappointment and inconvenience to our owners who had been planning to enjoy a vacation at a place that they (and we) have come to love. However, we should not lose sight of the hardship that this has brought to residents of the island, who have lost so much of the little they had. They are desperate for humanitarian assistance in providing the basic necessities of food, clothing and shelter. Each of us has made a personal contribution to the St. John Community Foundation and we hope that you will consider doing the same, be it to that organization or the Community Foundation of the Virgin Islands, which appear to be the two organizations directly committed to providing USVI humanitarian relief. Links to these organizations appear below.
http://thestjohnfoundation.org/ http://cfvi.net/
Philip G. Schrag
Robert H. Werbel