This is posted in HGV website:
About the Acquisition
1. Why is Hilton Grand Vacations acquiring Diamond now? And how does this impact my timeshare ownership?
Hilton Grand Vacations’ acquisition of Diamond will create one of the largest timeshare networks in the industry, joining HGV’s brand and culture with Diamond’s strong, unaffiliated portfolio. Please read
President and CEO Mark Wang’s email for details about the acquisition.
2. When will the acquisition take place?
HGV’s agreement to acquire Diamond is anticipated to close in summer 2021, pending all necessary and required approvals.
3. Will HGV remain a publicly-traded company?
Yes. HGV will continue to be traded on the New York Stock Exchange (NYSE) under the ticker symbol “HGV.”
Timeshare Ownership
4. Will the acquisition of Diamond affect HGV Owners?
No. Although we expect to be able to offer Owners more choices and vacation opportunities in the future, for the time being, your ownership rights and access will not be changed or diluted. Club Members will continue to have access to the Club exchange program, including more than 6,300 Hilton hotels globally.
5. Will the terms of my current timeshare ownership change? Will my 2021 fees go up?
No, your timeshare ownership will remain the same and you will continue to make reservations the same way you do now. Also, there will be no changes to any of your 2021 Club Dues or maintenance fees as the result of the acquisition.
6. Can I transfer my HGV timeshare to Diamond?
No, your timeshare ownership cannot be transferred to Diamond. Over time, some of Diamond’s existing resorts may be rebranded into the HGV family, and you may be offered additional purchase opportunities at that time. Rebranding of Diamond’s resorts is expected to take place over a phased, multi-year period.
7. I own both an HGV and Diamond timeshare. Can I merge my ownership interests?
No, your timeshare ownership cannot be transferred or merged at this time. Over time, as Diamond’s existing resorts are re-branded under the HGV umbrella, you may be offered additional opportunities.
8. Will HGV buy my Diamond timeshare? Will Diamond buy my HGV timeshare?
No, HGV is unable to buy any Diamond timeshares from current Owners. Similarly, Diamond is unable to buy any timeshares from HGV Owners.
9. Will HGV Owners automatically become part of Diamond’s Club Member program?
Your Club program membership will remain with HGV. As new membership and timeshare product opportunities are available in the future, these will be communicated to Owners.
Inventory Availability & RCI Access
10. Will the acquisition impact inventory availability?
No, HGV Owners will continue to access available inventory the same way you do now. To access non-HGV or Diamond inventory, you will need to do so through RCI or another timeshare exchange company, based on the rules of their respective membership programs. Over time, we will provide additional details on how these two Clubs may function together.
11. Can I use my HGV ClubPoints to access Diamond resorts?
Yes. currently, you may access Diamond resorts through RCI or another timeshare exchange program. Over time, we will provide additional details on how these two Clubs may function together.
12. Will Diamond properties be available to book through Hilton.com and the Club website, with my ClubPoints, or with Hilton Honors Points?
Over time, we will provide additional details on how these two Clubs may function together. As Diamond properties are rebranded under the HGV umbrella, they will be available for rental on Hilton.com.
13. Will I be able to continue to deposit ClubPoints into RCI?
Yes, you will be able to continue depositing Points into RCI. For details, please review the
Club Reference 2021: Rules and Fees guide, available on the
Club website.
Relationship With Hilton
14. Will HGV’s relationship with Hilton change, including Hilton Honors Points conversions?
No, our existing long-term agreement with Hilton remains, including access to its more than 6,300 hotels globally. HGV Club Members will also continue to convert their ClubPoints to Hilton Honors Points at the current ratios. For details, please review the
Club Reference 2021: Rules and Fees guide, available on the
Club website.
15. Will HGV retain the Hilton brand?
Yes, HGV will remain one of Hilton’s many brands. The Hilton values and standards are cornerstones of our business and critical to our future success.
Brand & Housekeeping Standards
16. Will Diamond resorts meet HGV’s brand standards?
Over time, the majority of Diamond’s resorts will be rebranded under a new HGV brand. This new product will complement our existing Hilton Grand Vacations and By Hilton Club brands. Rebranding of Diamond resorts is expected to take place over a phased, multi-year period.
17. Are Diamond resorts following enhanced cleaning and sanitation standards?
Diamond properties follow the
Diamond Standard of Clean. Following the announcement, both companies will continue to implement their current enhanced cleaning protocols. For details about HGV’s Enhanced Care Guidelines with Hilton CleanStay™, visit
my.hgv.com/cleanstay.
Updates & Communications
18. How will I be notified of upcoming changes?
As details are identified and new vacation products and services are available, we will communicate with Owners to keep you informed along the way. HGV will continue to leverage existing communication channels, including updates via email, website notifications and announcements posted in our two Member publications,
Club Traveler magazine and
eClub Traveler monthly newsletter.
19. Who can I contact with additional questions or concerns related to this acquisition?
Once the acquisition closes and as details are finalized, we will communicate with Owners to keep you informed. If you’re an HGV Owner, please visit our
Contact Us page for contact information.
Diamond owners should contact 877-374-2582 or email
theclub@diamondresorts.com.