sjuhawk_jd
TUG Member
I am having problems with a certain supervisor at the Trading places international. Basically, one of my fixed week at a TPI resort (seaside in Mrytle Beach) in a 3 bedroom condo during summer got converted into a 1 bedroom by them without notifying me. I had a renter lined up for the week and than I found out that due to some mistake (not mine), I only had a reservation in a 1 bedroom. This was not an exchange. A supervisor has not returned my calls for 3 months now and I only speak to a low level person who just does not know what to do and she leaves an email for the supervisor to contact me. I am playing this game for 3 months now. I need to write a letter to some type of Big boss to get their attention if possible. Any other ideas to escalate this?