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The problems I had at OKW when I traded into using II

I sent a letter to Jim Lewis priority mail with a signature requested. I haven't gotten the signature card back and I sent the letter more than 2 weeks ago. I wonder if they got it or if it went into the vertical file.

Basically I asked him to allow DVC members trading in through II be allowed the free internet perk. I also mentioned that it would be nice to offer this perk to all exchangers. I told him that Marriotts give free internet to everyone who is staying on their property- whether they own there of if they exchanged in. So far nothing. I wonder if he ever saw the letter at all.

WELL OBVIOUSLY JIM LEWIS GOT MY LETTER BECAUSE EVERYTHING CHANGED FOR THIS EXCHANGED SARATOGA SPRINGS TRIP.

I was greeted as a member. I was given a Member Perks Booklet and check in package. My parking permit said DVC Member on it.

I HAD FREE INTERNET EVERYDAY!!!!:cheer:

I was treated with respect. I was a happy camper. I'm glad it worked out, and I'm glad they listened, and for you members trading in, it will be easier from now on..

BUT WITH THE NEW RCI AFFILIATION I WON'T BE ABLE TO EVER EXCHANGE IN AGAIN!!! TOO BAD.. NO WONDER IT WAS FIXED SO EASILY.
I'M GLAD DISNEY WAS RESPONSIVE TO ME HOWEVER, THEY NEVER, EVER, ANSWERED MY LETTER. I WONDER WHY?:confused:
 
It's no accident. Starting with the "exchange penalty" they pioneered DVC goes out of their way to treat II "guests" as second or third class steerage interlopers. Every II guest should rank DVC as low as possible until this type of treatment ends. Or just avoid DVC - there are much better resorts in the few areas they have a presence. Those honor the idea of fair exchange and treat guests well.


I must say - I have been to DVC 3 times on an II trade and was always treated fine.
 
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