• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Sticky - Official 2023 Maintenance Fee Thread

HitchHiker71

Moderator
Joined
Jun 29, 2018
Messages
4,169
Reaction score
3,693
Points
549
Location
The First State
Resorts Owned
Outer Banks Beach Club I (PIC Plus)
Colonies at Williamsburg (PIC Plus)
CWA VIP Gold (718k EY)
National Harbor Resale (689k)
Definitely! I'd given up on having this detailed page.

Can't imagine how @acatmeowz ever found it. Oughtta get a piece of cheese or something!


Seriously! :cool:

I already submitted this to Wyndham yesterday, and initial feedback indicates that the Consumer Finance department is aware of this problem and is working on a solution - no details yet on the solution though - so I've asked if they can share any details on the proposed solution they have in mind...
 

chapjim

TUG Review Crew: Veteran
TUG Member
Joined
Jan 10, 2010
Messages
6,161
Reaction score
3,804
Points
499
Location
Fairfax County, Virginia
Resorts Owned
Wyndham VIPF & PresRes, HVC/DRI (Gold), Quarter House (4), Resort on Cocoa Beach (2), HGVC Tuscany Village, HGVC South Beach-McAlpin, HGVC Parc Soleil
Seriously! :cool:

I already submitted this to Wyndham yesterday, and initial feedback indicates that the Consumer Finance department is aware of this problem and is working on a solution - no details yet on the solution though - so I've asked if they can share any details on the proposed solution they have in mind...

Not sure if "problem" is your word or theirs. If it is theirs, they are the root cause of the "problem." Why hide this document? How hard can it be to add a link to it?
 

acatmeowz

Guest
Joined
Apr 6, 2019
Messages
14
Reaction score
9
Points
13
Location
West Coast
Resorts Owned
Wyndham (CWA, Flagstaff, Canterbury, Midtown 45), Hyatt/Welk, BGV, Solaris
You give me too much credit in finding the MF document. I called Wyndham and was walked through the process. I agree that EVERYTHING about Paymentus is a mess... a total failure for Wyndham.
 

noreenkate

TUG Member
Joined
Oct 29, 2016
Messages
1,007
Reaction score
541
Points
223
Thanks for pointing this out - I was wondering where this data was actually being posted. Far from intuitive without a doubt. Personally I think they should create a separate link on the left-hand navigation pane entitled "Assessment Summaries" or something similar - rather than burying this within the Accounts tab underneath a specific contract item. Whose with me? I'll submit this as an enhancement request to Wyndham for review.

I seriously do not understand why this is so complicated for the life of me I can’t figure out what my Wyndham bill is…When I go on website one page says $14, another says $250 and if I hit bill pay it says $0 due…
I called owner care to get access and it took a bit but I can now log on. When I asked how do I pay see & pay bill for the year they said just times ot by 12…um sorry but IMO that’s ridiculous. Imo I should be able to see which contract costs what for the year and pay the bill …

Is there no way to see an annual cost breakdown?
 

paxsarah

TUG Member
Joined
Sep 6, 2010
Messages
3,771
Reaction score
2,915
Points
448
Location
Athens, GA
Resorts Owned
Wyndham Ocean Boulevard, Flagstaff, Grand Desert
Is there no way to see an annual cost breakdown?
It’s been described a couple of times in this thread, as below. (I’ve also received mine by mail.)
I noticed a document under Bill History dated Jan 1, 1900 in the Customer Portal. It contains my 2023 Assessment Summary. It states, "This is not a bill" and only contains total values.
 

Timeshare Von

TUG Review Crew: Expert
TUG Member
Joined
Mar 13, 2006
Messages
7,031
Reaction score
1,637
Points
599
Location
Milwaukee, WI
Resorts Owned
Wyndham (77k points at Myrtle Beach/Westwinds)
No, you really can not say that. Not everything in Wyndham can be that absolute. Westwinds consists of 1BR and 2BR units that are converted to Wyndham points.

You can look at the points charts for Westwinds and see that 77k points is a 2BR in Quite time. The MF for that unit is $884.17 as posted by Timeshare Von and that 2br unit in Prime time is worth 175K which is $5.05/K. Depending on what week number was converted to WYN and the points granted will give the MF per K but all owners of a two bedroom will be paying $884.17 in MF's.

We, collectively, have lost knowledge when owners of converted weeks don't report the unit size and points granted when reporting MF's. the last comprehensive listing for converted weeks MF's date to 2017.
Correct . . . this contract was purchased by my sister and BIL and was sold to them as 77k points for a 2BR in quiet time. The only saving grace (for me) is that when they transferred it to me, it is treated as I am the original owner and not as a resale with depreciated value/use.
 

Timeshare Von

TUG Review Crew: Expert
TUG Member
Joined
Mar 13, 2006
Messages
7,031
Reaction score
1,637
Points
599
Location
Milwaukee, WI
Resorts Owned
Wyndham (77k points at Myrtle Beach/Westwinds)
That was the first thing I thought, but looking at the historic MF spreadsheet gives a 2BR in 2017 (the last year it was updated for Westwinds) as $1004.74 - so it seems very strange to me that a 2BR six years later would have decreased to $884.17. Then I was wondering if maybe the 77k was instead based on a 154k biennial (which would equal a 2BR in high season), which would be a steep increase - the equivalent of going from $1004 to $1768 in six years (around a 12% increase annually), which also seems unusual. And then I wondered if Westwinds had some UDI contracts that I wasn't aware of. But regardless, my takeaway is that the MFs at Westwinds are probably not good and to avoid them if I'm looking at resales.
I agree that on a per point basis, the MFs at Westwinds seems very steep. It's been a nice little package to use to use Wyndham resorts without going through RCI . . . but I will soon be deeding it back to Wyndham using their exit program.
 

acatmeowz

Guest
Joined
Apr 6, 2019
Messages
14
Reaction score
9
Points
13
Location
West Coast
Resorts Owned
Wyndham (CWA, Flagstaff, Canterbury, Midtown 45), Hyatt/Welk, BGV, Solaris
Definitely! I'd given up on having this detailed page.

Can't imagine how @acatmeowz ever found it. Oughtta get a piece of cheese or something!

You give me too much credit in finding the MF document. I called Wyndham and was walked through the process. I agree that EVERYTHING about Paymentus is a mess... a total failure for Wyndham.
Yeah I don't have that Jan 1900 in the Customer Portal....View attachment 71175
 

Attachments

  • step 2.jpg
    step 2.jpg
    73.5 KB · Views: 25

noreenkate

TUG Member
Joined
Oct 29, 2016
Messages
1,007
Reaction score
541
Points
223
You give me too much credit in finding the MF document. I called Wyndham and was walked through the process. I agree that EVERYTHING about Paymentus is a mess... a total failure for Wyndham.
Omg I am an arse! It’s not there…
 

Attachments

  • B0BF782F-2128-4747-AC98-415FE1B28AA7.jpeg
    B0BF782F-2128-4747-AC98-415FE1B28AA7.jpeg
    26.9 KB · Views: 18

bnoble

TUG Member
Joined
Nov 14, 2006
Messages
11,630
Reaction score
5,366
Points
798
Location
The People's Republic of Ann Arbor
Some may be late. I have an updated payment amount, but have not received the annual summary. I was helpfully told the summary was delayed, by email on December 30th.

Dear Valued Owner,

It has come to our attention that due to a system issue, the 2023 Annual Club Wyndham Dues Notification for the above account is delayed and expected to be mailed in the coming weeks. As of today, your 2023 Club Wyndham dues monthly payment amount is $XXX.
The amount in that email was my 2022 amount. I have a new (higher) amount listed as due for January, but I have no idea as to why.

I also don't have a January 1990 entry in any of my account bill histories.
 

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
31,894
Reaction score
8,998
Points
1,049
Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge,Shadow Ridge,Grand Chateau;Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms; WKORV-OF (2),Westin Desert Willow.
Club Wyndham Smoky Mountains:

$5.95 per 1,000 + program fee of about .70 per thousand for 630,000 and 760,000 point contracts
$6.31 per 1,000 for 311,000

It's cheaper to own the bigger contracts. Those should be easy to give away.
 

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
31,894
Reaction score
8,998
Points
1,049
Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge,Shadow Ridge,Grand Chateau;Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms; WKORV-OF (2),Westin Desert Willow.
Club Wyndham Fairfield Bay, AR. I honestly do not know what phases of the resort goes to each MF:

$7.00/ 1,000 for 154,000 + program fee of .70 per 1,000
$7.34/ 1,000 for 154,000 + program fee of .70 per 1,000 (different phase that has bigger reserve fund)
$5.27/ 1,000 for 154,000 + program fee of .70 per 1,000 (different phase of the resort)
$6.33/ 1,000 for 154,000 + program fee of .70 per 1,000
$6.21/ 1,000 for 182,000 + program fee of .70 per 1,000
 

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
31,894
Reaction score
8,998
Points
1,049
Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge,Shadow Ridge,Grand Chateau;Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms; WKORV-OF (2),Westin Desert Willow.
Club Wyndham Kingsgate:

$5.53 per 1,000 for 238,000 points
$6.48 per 1,000 for 203,000 points
$6.75 per 1,000 for 84,000 points
 

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
31,894
Reaction score
8,998
Points
1,049
Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge,Shadow Ridge,Grand Chateau;Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms; WKORV-OF (2),Westin Desert Willow.
Angel Fire:
$3.83 per 1,000 for 154,000 points

CW Branson Meadows:
$8.11 per 1,000 for 28,000 points

Patriot's Place:
$6.44 per 1,000 for 175,000

PalmAire:
$7.60 per 1,000 for 171,000

Ocean Ridge:
$9.50 per 1,000 for 182,000
 

cbyrne1174

TUG Member
Joined
Sep 1, 2018
Messages
1,916
Reaction score
1,598
Points
274
Location
Tampa, FL
Resorts Owned
Club Wyndham, Marriott, DVC
100% resale!!
Angel Fire:
$3.83 per 1,000 for 154,000 points

CW Branson Meadows:
$8.11 per 1,000 for 28,000 points

Patriot's Place:
$6.44 per 1,000 for 175,000

PalmAire:
$7.60 per 1,000 for 171,000

Ocean Ridge:
$9.50 per 1,000 for 182,000
Are you guys ever at home!??! You own too much! :LOL:
 

scootr5

TUG Review Crew: Veteran
TUG Member
Joined
Jul 16, 2011
Messages
3,604
Reaction score
806
Points
349
Location
Second City
Resorts Owned
Marriott Grande Vista, Wyndham (points and Avenue Plaza Mardi Gras week)
Seriously! :cool:

I already submitted this to Wyndham yesterday, and initial feedback indicates that the Consumer Finance department is aware of this problem and is working on a solution - no details yet on the solution though - so I've asked if they can share any details on the proposed solution they have in mind...

It’s been described a couple of times in this thread, as below. (I’ve also received mine by mail.)

Yeah I don't have that Jan 1900 in the Customer Portal....View attachment 71175


It was in mine, but is no longer there.

Does anyone else see a new invoice for $10.00 for ARDA now? They better not take it through auto-pay, as it is not a contribution I desire to make.
 

r4rab

Guest
Joined
Jul 7, 2019
Messages
244
Reaction score
222
Points
54
Resorts Owned
CWA Margaritaville(USVI)
Total MFs
CWA - 7.22/1K unsure of increase; see earlier posts for add'l info
MVC St Thomas
MF 5.93/K
Reserve 1.05/K
Prop Tax 0.22/K

Total 7.20/K Unknown pct increase but I believe it is somewhere around 4% based on my total combined increase across all contracts.
 

njbelf

TUG Member
Joined
Jul 15, 2009
Messages
26
Reaction score
11
Points
213
Location
Cedar Rapids, IA
Resorts Owned
Wyndham Smoky Mountains
DVC - Saratoga Springs
It was in mine, but is no longer there.

Does anyone else see a new invoice for $10.00 for ARDA now? They better not take it through auto-pay, as it is not a contribution I desire to make.
I also see it in mine but it's not set up for auto-pay. In fact, it's listed as a separate account.
 

scootr5

TUG Review Crew: Veteran
TUG Member
Joined
Jul 16, 2011
Messages
3,604
Reaction score
806
Points
349
Location
Second City
Resorts Owned
Marriott Grande Vista, Wyndham (points and Avenue Plaza Mardi Gras week)
I see it, but it is a separate invoice. I do not want to contribute to ARDA either. I figure I’ll wait until something happens before worrying about it.

I would be tempted to do that too, but I'm concerned the "something happens" would be being locked out of the account or having reservations cancelled due to a past due balance.

Edited to add: I called in, and was told that it is strictly a "donation", even though it does not state that anywhere in the portal, would not affect the account in any way if not paid, and when I asked if it would eventually drop off was told "yes". We'll see what happens.
 
Last edited:

stevenh21

TUG Member
Joined
May 10, 2018
Messages
92
Reaction score
37
Points
128
Location
Arizona
Resorts Owned
Wyndham Flagstaff, Wyndham Fairfield Plantation, Harbortown Point(Ventura, CA)
Flagstaff - Tanglewood HOA, converted fixed week
Maintenance 5.46/K
Reserve 1.16/K
Taxes 0.18/K

Total $1048.32 on 154K points
14% increase over last year's $919.28 total.
Seems like a big increase. I think with a converted week, they have to guess at costs for 2024.
 
Top