I get where Ms. Christopher is coming from!
Folks, to be fair to Vera V Christopher
, she was attacked by a few posters on this forum pretty much right after her first post. Her version of the events, as well as her credibility and her intelligence were questioned. True, she was not as eloquent as some others on this board, but it was no reason to demean and belittle her, particularly given that this is not the first time we have heard this sort of complaint about Grupo Mayan.
Gosh darn it, I myself had no idea what a firestorm I was wandering into when in January I posted what I thought was a "review" of my very negative experience at the Grand Mayan Nuevo Vallarta (http://tugbbs.com/forums/showthread.php?t=138295)
. And my negative experience was not just with their sales process; unfortunately it was also with their customer service and amenities which some vocal TUGgers absolutely rave about! As a timesharer for over 10 years, and a long-time TUGger, I have contributed many reviews and posts here and participated in some great respectful dialogues, so I was more than a little taken aback by the venom and some of the "attacking" posts that followed my review. I was called foolish, a ranter, absurd and childish, implied that I wouldn't know what a high-class resort was, and my integrity and credibility were questioned. I was particularly surprised because I have "no skin" in the game -- I did not buy from Grupo Mayan, I will likely never stay at one of their resorts again -- so my only reason to review the resort was to provide a description of MY experience, and hopefully help others avoid having the same negative experience that we did. Good thing I have such a thick skin (and I am at a point in my life where comments by a handful of strangers on a bulletin board do not bother me one iota
)! Since then, I have followed this whole Grupo Mayan saga closely, even going as far as to blog about them on my leadership practices blog. I have also observed that there are about six or seven TUGgers who just "love" the Grupo Mayan resorts and I can understand and respect that. But I have found that they also can be vocal, and sometimes, quite disrespectful to those whose experiences do not mirror theirs.
But back to the topic, I can understand why a newbie such as Ms. Christopher who already clearly feels wronged by the company, would react defensively, and in her case, by posting over and over again (and lashing out at others). I suspect that the moderators understand some of her anguish and that's why so many people have also tried to offer her unbiased and non-judgmental advice. So perhaps we could try to ease up on her a little bit ... (Btw, I am not suggesting that she be allowed to break any BB rules)
I think this thread that refers specifically to timeshare presentations in Mexico is VERY APPROPRIATE because these are far more "high pressure" than others in any other region of the world. And I think the reason Grupo Mayan is getting so much "air time" is because at least in this arena, they win the prize! I have attended many timeshare presentations before (including a couple in Mexico), but I have never felt the need to describe them as the "experience from hell" until this one.