rollingtrain
TUG Member
I have a written contract with Vidanta where they have fabiacated information. I presented this information to Profeco with docmentation showing the fraud, they did nothing to help me Mexico is a tuff place to do business. All Tubb member should NEVER do business in Mexico even with a lawyer"If you are asked to sign a note that you are waiving the 5-day rescission (cancellation) period granted by Mexico (in case you change your mind about the purchase) that waiver is a fraud...."
Profeco brochure specific to timeshare purchase in Mexico: https://consulmex.sre.gob.mx/montreal/images/pdf/documentacion/consumer.pdf
Here's a link to an English version of the Profeco site for consumers in general, not specific to timeshare sales, but might prove useful.
https://consulmex.sre.gob.mx/montre...s/services-foreigners/318-consumer-protection posted 10-8-19
PROFECO INFORMATION:
The Profeco has a dedicated office to assist non-Mexicans who are already outside the country, the Conciliation a Extranjeros. You can reach them by email at extranjeros@profeco.gob.mx or by phone at one of the following numbers:
(0155) 52 11 17 23,
(0155) 56 25 67 00,
(01 800) 46 88 722
SEE POST #262 IN THIS THREAD FOR UPDATED INFORMATION
The best protection of your rights and responsibilities on any contract is to take your time to completely read and fully understand all the provisions of the agreement. Do not rely on what a salesman tells you because only what is written in the contract will be enforceable. Don't be rushed or pressured to sign something you don't understand. If you feel you are being rushed or pressured to sign, that's a big clue to stop and walk away.
Added 4-24-15: Watch this tv report about a presentation in Puerto Vallarta:
http://sacramento.cbslocal.com/video/11423455-call-kurtis-investigates-mexican-timeshare-nightmare/
TUG owner Brian Rogers is in this report, too.