- Mar 22, 2017
- Reaction score
I will remind them of that, Does anyone know how the credit card handles the dispute? I sent them the entire Profeco package, but when I call their representative they won't give me the direct contact to the dispute person(s) handling the claim. They told me to wait until the 15 day refund period ( knowing nothing was gonna happen) expired before I disputed it and said the amount will be held in abeyance. They did say that timeshare is handled "differently" than a normal dispute. It seems that, in general, they have no idea of the 5 day law in mexico or the way these are handled based on past disputes.