Jim H. Document
newbie
Update on Trust Membership Opt-Out
Peter, it's been 3 business days for me and I haven't received anything yet. So I called DRI's Financial Department, and they recommended that I email my same request to leadcollector@diamondresorts.com as well as fax a copy to 702-804-8606.
The person I spoke with (friendly and polite) advised that I should detail the reasons why I want to terminate my membership and give back our points. This prompted me to ask "Has there ever been a case that you know of where an opt-out request was denied, even when the loan and all maintenance fees have been paid in full?" I asked this to gauge a better understanding of what I might need to say in my letter. I was relieved when she said that to her knowledge, there hasn't been a request that was denied.
Finally she did confirm that 1) DRI is in fact accepting deedbacks and cancellation of trust memberships and 2) there is a $250 fee to cancel.
I sent my e-mail at midnight last Thursday, and, like others, received immediate confirmation of receipt and a 'ticket number' The pledge in the auto-message was that a 'DRI team member' would be in touch within 2 business days. We are now closing in on 4 and no response yet. Has anyone received anything?
Peter, it's been 3 business days for me and I haven't received anything yet. So I called DRI's Financial Department, and they recommended that I email my same request to leadcollector@diamondresorts.com as well as fax a copy to 702-804-8606.
The person I spoke with (friendly and polite) advised that I should detail the reasons why I want to terminate my membership and give back our points. This prompted me to ask "Has there ever been a case that you know of where an opt-out request was denied, even when the loan and all maintenance fees have been paid in full?" I asked this to gauge a better understanding of what I might need to say in my letter. I was relieved when she said that to her knowledge, there hasn't been a request that was denied.
Finally she did confirm that 1) DRI is in fact accepting deedbacks and cancellation of trust memberships and 2) there is a $250 fee to cancel.