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Share your strategy for getting out of presentations quickly?

normab

TUG Review Crew: Expert
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We are going to one after avoiding them for a few years. The $375 at Oceana Palms was hard to pass up..

What is your strategy to getting out on time? We hate when it drags on….and then the closer…

We’re going to say at the start we are not buying, but we want to hear about Waikiki and Charleston. Not even sure that makes a difference if they only do the canned speech….

What else should we say or not say?
 

I personally like to ask them to put some of their more elaborate claims in writing so you can go research and you dont want to "misinterpret" his or her claim!! this tends to change their tune dramatically especially when you know they are talking out of the sides of their mouth!

"Wow that sounds incredible, can you write that down for me so I can take some time to research that further? that is a really important detail!"
 
If you already own in Abound, it's easy to say no. The only thing I wanted to buy (more of) was Maui during our last presentation, and they weren't selling what I wanted.
 
While I always want to hear about the new properties (as you mentioned Wakiki and Charleston), I have found most of the sales staff don't have any more information about new properties than what I can find on a google search.....
That being said, we have attended multiple presentations and haven't bought in years. We did go to a presentation in 2019 in San Diego, bought to get us to Executive. After really reviewing all of the details, we decided to rescind. We have gone to at least 5-6 presentations then, and have not been tempted to buy.
I like to remain friendly and upbeat, however I am very clear that I have no intention of buying any more points.
We own an enrolled deeded week in HHI and 2500 Abound points.
 
We are going to one after avoiding them for a few years. The $375 at Oceana Palms was hard to pass up..

What is your strategy to getting out on time? We hate when it drags on….and then the closer…

We’re going to say at the start we are not buying, but we want to hear about Waikiki and Charleston. Not even sure that makes a difference if they only do the canned speech….

What else should we say or not say?



Just be honest. Not a new concept.

Tell him or her that you've made a decision not to buy and don't want to waste any more of their time. I'm sure the salesperson would rather not waste his/her time......












.
 
After having done 70 presentations ourselves, I am not sure there is a sure fire way to get out quickly. It tends to be mostly luck of the draw. There are some things you can do to mitigate the pain. The best being don't ask a lot of questions. The second is don't challenge their lies all that much. Just shrug it off and move on. I've tried just about everything and we've had times we were out in 20 minute and others where they ran us over the agree upon time. The only thing unique about the 20 minute one vs the ones that went over was the rep apparently had other things to do that day.
 
TS people are generally quite personable so it's easy to have a conversation. I lead the conversation to what I own and how much enjoyment I get out of our TS. I'm enthusiastic and friendly throughout, I don't even mention that I bought cheaper on resale unless they specifically ask (which they usually do). I also let them tell me about their product and ask questions about how that product might be different from what I already own. We also share with them that we have a family member with dementia, so travel isn't easy for us to plan, and it's hard for us to do more now, but we are looking forward to doing more when our situation changes in the future. The salespeople rarely even get to the point of telling us the price of what they are selling, On the 1 or occasion where they put on the full court press, we just let them no we don't have time do more travel than we are doing now because of our family situation, but we hope to in the future.

For folks don't own TS, I tell them to listen, be friendly, and to just be very upfront that they want to learn about [this system] and they have friends who own Hyatt [or whatever other system] and we are going to plan a trip together so they can compare systems before they buy.
 
After having done 70 presentations ourselves, I am not sure there is a sure fire way to get out quickly. It tends to be mostly luck of the draw. There are some things you can do to mitigate the pain. The best being don't ask a lot of questions. The second is don't challenge their lies all that much. Just shrug it off and move on. I've tried just about everything and we've had times we were out in 20 minute and others where they ran us over the agree upon time. The only thing unique about the 20 minute one vs the ones that went over was the rep apparently had other things to do that day.
What amazes me about your experiences and attendance is that you have public facing visibility by way of your YouTube channel. If I were a salesman and you were in my attendance of course I would recognize you immediately. Then I n would chat with you for about 15 minutes shake hands a have a great day!
 
ive tried that strategy myself and find that some salesfolks simply view it as a challenge!
 
ive tried that strategy myself and find that some salesfolks simply view it as a challenge!
Are you saying sales people recognize you right away? Both you guys have outward timeshare recognition in the consumer space.
 
What amazes me about your experiences and attendance is that you have public facing visibility by way of your YouTube channel. If I were a salesman and you were in my attendance of course I would recognize you immediately. Then I n would chat with you for about 15 minutes shake hands a have a great day!
My experience is that they don't know who I am. I've only been recognized twice by sales representatives or sales managers during a presentation.
 
For Woldmark Presentations we simply say that we do not intend to buy until they totally and permanently fix the Web Site and it works as well or better than the old site. Then just sit there playing with my Tablet or Fone.
 
Are you saying sales people recognize you right away? Both you guys have outward timeshare recognition in the consumer space.
no ive never been recognized by anyone in a sales office, but i always make a point to explain what I do in an effort to avoid wasting a salespersons time.

though admittedly, ive only been doing the youtube videos regularly for a bit over a year now.
 
Our last salesperson at Westin was completely annoyed with me. She kept leaving the little sales room to "do" this or that. Once she easily left for 15 minutes.

She was rude to me when I asked her about what specifically she was selling at Westin Nanea, and I used the words "home options" but she said, "I never said home options," then she just walked out of the room. She wouldn't tell me anything directly when I asked about the Abound points these Westin Nanea (whatever options they are) would be worth and what they would get. She wouldn't answer ANY direct questions.

I know what they were selling for a high price was not worth anything compared to resale. And I started the conversation about what we owned and that the schedule guy who gave me my beach bag was sure I would learn something new from the presentation. She was very cool toward us.
 
Thanks for all your suggestions so far. I tend to get into conversation and share how we have evolved with our ownership but DH says I talk too much.:shrug: 🤣

I try not to challenge them especially the ones who know less that we tuggers do!

It will be interesting as always.
 
I learned that if I start telling the salesperson all about my $1.00 ebay buys, they get nervous and don't want others to hear about that. I have a loud voice so when I start telling them about my deals and how I already know about how to get the best use of what I own they have no problem letting us leave early.
 
If I go to another one (only if there is a great incentive), I'm planning to lead in with 'What is the best way to get rid of our MVC timeshares because they haven't lived up to their promises?' I will then ask what they plan to do about the maintenance fee increases that our making our ownership unaffordable.
 
They usually get excited when they find out I own DVC but when they find out all my other TS's were acquired on the secondary market then the mood changes.
My only direct developer purchase was from Disney and I'll probably never buy direct again unless it's a small 25 points that I must have which I doubt I'll need going forward.
When you start talking ebay purchases they don't want the rest of the room hearing that so it's usually a wrap pretty quickly.
I'm not loud but I'm sure they want to make sure not to ruin it for anyone else.
I get it, I wouldn't do that to them.
I'm a realtor so I wouldn't ruin a sale for anyone.
But I understand why they want me out of there quickly.
Having said that, Marriott doesn't ask me to tour anymore since Custom House.
I think I'm on a black list or something. LOL
 
I start with setting the rules:
- I am here for 90 minutes (or whatever it was supposed to be)
- I agree to listen to your sales pitch even though I will not buy anything. I already own too many timeshares. Yes, I am here for the gift only.
- When the 90 minutes are up, expect me to stand up, thank you for your time and expect to immediately get my gift. We will not go over the time limit.
- Can YOU deal with and accept those ground rules? If so, lets start. If not, lets not waste each other's time - - thank you and goodbye.
- I set my cell phone time for the agreed upon time.

I have never had a sales presentation go over the time limit. I've probably gone to only a dozen presentations. If rain is in the forecast I might do a presentation. But if the weather is nice, I usually won't go to one.
 
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