@joestein,
I just had this happen to me on Friday, I needed a document from our Central Depository as one of our executives at our parent company needed it, so I ask the person who is in charge of it and she send me a link, I explain to her, just as I did in the original email that I need her to pull the document and send it to me, she respond back, just pull it yourself from the link,
I respond back you took everyones access away last year from the Central Depository, so I can not just pull it myself. 7 emails later, with no conclusion to her pulling this document, I copy everyone --- Our President, the President of our parent company and her manager, and she copies me back with a pissy note saying here you go, no need to copy everyone...
I copy everyone back in and respond--- yes I did not to copy everyone, as after 8 emails and 3 hours of my time wasted, I had to get this document for the President of our parent company...Then her manager responds just to me, saying I was pulling a dick move and should have come to him first and I reminded him that I came to him the last time she pulled this same dick move and would not pull a document I needed from the Central Depository for a contract I was finalizing and his response was you need to pull it yourself and then I remind him that he took my access away because this same employee of his that wanted complete control of the Central Depository told him everyones access should be removed and she could pull the documents for folks.
I have 5 years left till I can retire and it can not come quick enough