• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Rescission not being honored..

wickalar

newbie
Joined
Nov 14, 2019
Messages
6
Reaction score
16
I rescinded my timeshare "purchase" with Wyndham Hawaii back in November..Well documented mailed receipt sent day 4 of the rescission period. Deposit was placed on my Visa. Wyndham has fought this tooth and nail. Visa looked at my postmarked receipts, agreed with us as we cancelled within the required period and cancelled/refunded all charges to us. Meanwhile Wyndham has knocked my credit score down 200 points filing against me . I am purchasing a house. this has raised interest rates for us. I need the name of an attorney to get this corrected. Has anyone been successful suing for damages? Thanks.

Thought I would post an update....Credit agencies were notified I was contesting the charge, Had a lawyer contact them requesting their reason for not rescinding according to law, lawyer received the following response from Wyndham.... "We appreciate you bringing Mr. xxxxxxx’s concerns to our attention surrounding his request to rescind his purchase. In error, when Mr. xxxxx’s rescission letter was received by the sales site they forwarded the letter without the original envelope confirming the actual date of the request. Due to this error his rescission request was denied.""

So they "lost" the mailed envelope and would not accept my proof from USPS for mailing it. Rescission was finally accepted, I'm still trying to get their crap off my credit report. I will not deal with Wyndham again. The initial cost of the points was around $25k as someone was asking...
 

Grammarhero

Official TUGBBS Rescission Master
TUG Lifetime Member
Joined
Jun 9, 2019
Messages
3,107
Reaction score
2,527
Location
Washington, DC Area
Resorts Owned
Wyndham Grand Desert 154k & Bali Hai 105k, VV Williamsburg 4L/4 & 2/2
Former: Wyndham 276k, HVC South Bend 1/1
Thought I would post an update....Credit agencies were notified I was contesting the charge, Had a lawyer contact them requesting their reason for not rescinding according to law, lawyer received the following response from Wyndham.... "We appreciate you bringing Mr. xxxxxxx’s concerns to our attention surrounding his request to rescind his purchase. In error, when Mr. xxxxx’s rescission letter was received by the sales site they forwarded the letter without the original envelope confirming the actual date of the request. Due to this error his rescission request was denied.""

So they "lost" the mailed envelope and would not accept my proof from USPS for mailing it. Rescission was finally accepted, I'm still trying to get their crap off my credit report. I will not deal with Wyndham again. The initial cost of the points was around $25k as someone was asking...
Congrats!

edit: dispute with the credit reports. Show them the letter or email from Wyndham.
 

Grammarhero

Official TUGBBS Rescission Master
TUG Lifetime Member
Joined
Jun 9, 2019
Messages
3,107
Reaction score
2,527
Location
Washington, DC Area
Resorts Owned
Wyndham Grand Desert 154k & Bali Hai 105k, VV Williamsburg 4L/4 & 2/2
Former: Wyndham 276k, HVC South Bend 1/1
Thought I would post an update....Credit agencies were notified I was contesting the charge, Had a lawyer contact them requesting their reason for not rescinding according to law, lawyer received the following response from Wyndham.... "We appreciate you bringing Mr. xxxxxxx’s concerns to our attention surrounding his request to rescind his purchase. In error, when Mr. xxxxx’s rescission letter was received by the sales site they forwarded the letter without the original envelope confirming the actual date of the request. Due to this error his rescission request was denied.""

So they "lost" the mailed envelope and would not accept my proof from USPS for mailing it. Rescission was finally accepted, I'm still trying to get their crap off my credit report. I will not deal with Wyndham again. The initial cost of the points was around $25k as someone was asking...
If it makes you feel better, Wyndham is banning me effective February 2021. Wyndham says I’m “ineligible to own anymore Wyndham resale contracts.”

@dgalati @CPNY about my upcoming Wyndham ban.
 
Last edited:

RX8

Timeshare Scam Investigator
TUG Member
Joined
May 5, 2011
Messages
4,360
Reaction score
4,877
Resorts Owned
HGVC and DVC
In error, when Mr. xxxxx’s rescission letter was received by the sales site they forwarded the letter without the original envelope confirming the actual date of the request. Due to this error his rescission request was denied."

We advise all the time to not go back into the sales office and ignore their phone calls when you want to rescind. I am sure that the sales office knew exactly what they were doing when that envelope with the postmark ended up in the trash.

Congrats for fighting it to the end.
 

Grammarhero

Official TUGBBS Rescission Master
TUG Lifetime Member
Joined
Jun 9, 2019
Messages
3,107
Reaction score
2,527
Location
Washington, DC Area
Resorts Owned
Wyndham Grand Desert 154k & Bali Hai 105k, VV Williamsburg 4L/4 & 2/2
Former: Wyndham 276k, HVC South Bend 1/1
@tugb
But they will gladly let you purchase retail....
yep. They say I could overcome my upcoming ban by buying developer, retail, or telesales.
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,827
Reaction score
7,670
Resorts Owned
HGVC & GTS
We advise all the time to not go back into the sales office and ignore their phone calls when you want to rescind. I am sure that the sales office knew exactly what they were doing when that envelope with the postmark ended up in the trash.

Yeah. We've seen this error more than once...
Going to (dealing with) a sales office on a rescind is asking for trouble.
Their raison d'etre is to make a sale, and to make it stick, regardless.
Someplace in the materials, likely well-hidden, was the correct address.
.

.
 

bogey21

TUG Member
Joined
Jun 8, 2005
Messages
9,455
Reaction score
4,664
Location
Fort Worth, Texas
In error, when Mr. xxxxx’s rescission letter was received by the sales site they forwarded the letter without the original envelope confirming the actual date of the request. Due to this error his rescission request was denied."

It looks like rescission letter was mailed to the sales site rather that the address spelled out in the Contract to which rescission requests should be mailed....

George
 

davidvel

TUG Member
Joined
May 9, 2008
Messages
8,411
Reaction score
5,363
Location
No. Cty. San Diego
Resorts Owned
Marriott Shadow Ridge (Villages)
Carlsbad Inn
It looks like rescission letter was mailed to the sales site rather that the address spelled out in the Contract to which rescission requests should be mailed....

George
I'm interested to know if you have any citation to Hawaii law that the seller has the right to unilaterally dictate how or where a buyer must give notice of rescission, other than to any of the seller's agents or employees?
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,827
Reaction score
7,670
Resorts Owned
HGVC & GTS
I'm interested to know if you have any citation to Hawaii law that the seller has the right to unilaterally dictate how or where a buyer must give notice of rescission, other than to any of the seller's agents or employees?

Hawaii Statutes § 514E-8 Mutual right to cancel.
Within seven calendar days after the execution of the contract to purchase an interest in a time share plan, or within seven calendar days after the purchaser's receipt of a disclosure statement required by this chapter, whichever occurs later, either party may cancel the contract without penalty by mailing or delivering a notice of cancellation to the other party at an address specified on the contract. The notice of cancellation shall be effective upon mailing or delivery to the other party at the address specified on the contract. (emphasis added)

If you sign the contract, then you've agreed to use that address.

.
 

KossB

Guest
Joined
Aug 15, 2018
Messages
16
Reaction score
30
Thought I would post an update....Credit agencies were notified I was contesting the charge, Had a lawyer contact them requesting their reason for not rescinding according to law, lawyer received the following response from Wyndham.... "We appreciate you bringing Mr. xxxxxxx’s concerns to our attention surrounding his request to rescind his purchase. In error, when Mr. xxxxx’s rescission letter was received by the sales site they forwarded the letter without the original envelope confirming the actual date of the request. Due to this error his rescission request was denied.""

So they "lost" the mailed envelope and would not accept my proof from USPS for mailing it. Rescission was finally accepted, I'm still trying to get their crap off my credit report. I will not deal with Wyndham again. The initial cost of the points was around $25k as someone was asking...

Does the contract you signed contain an arbitration clause?

If so, the arbitration clause almost always survives the termination of the contract. This means that any dispute arising out of the contract must be resolved through arbitration, and not through a lawsuit. Rescission of the contract, and the fact that Wyndham has accepted the fact that the contract was validly rescinded, does not necessarily void the arbitration clause. It depends on exactly how it is written.

And this may be a good thing. I have extensive experience with arbitration proceeedings. You don't need an attorney, and it is easier, faster, and much cheaper than hiring a lawyer and filing a lawsuit.

If you are still having trouble getting the negative information removed from your credit report, you should definitely check the text of the contract to see if there is arbitration clause. You may message me privately, and I can provide additional advice.

Burton
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,721
Reaction score
22,207
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
If it makes you feel better, Wyndham is banning me effective February 2021. Wyndham says I’m “ineligible to own anymore Wyndham resale contracts.”

@dgalati @CPNY about my upcoming Wyndham ban.
How can they deny your right to buy real property? So if you get a deed put in your name, they won't recognize it? How does that sound legal?
 

bnoble

TUG Member
Joined
Nov 14, 2006
Messages
12,064
Reaction score
5,845
Location
The People's Republic of Ann Arbor
If it is CWA, it isn't real property. If it is a converted fixed week, Wyndham might be able to withdraw the week from the points program on transfer (but I'm not sure how the contract is worded). The interesting case is UDI---is the ownership of the property separable from the points program? If so, that's how.
 
Joined
Sep 24, 2011
Messages
3,173
Reaction score
1,429
Location
Deltona Florida
When dealing with credit reporting agencies, the negative mark may take a few months to be resolved. BUT, most agencies will allow you to challenge it. You fill out a form detailing why the mark is in error, they send it to the company (in this case Wyndham), they have 30-ish days to respond. Since you have 100% proof it is an error, it will be taken out within that 30 days. I use Credit Karma, so I can do it with a few clicks.

TS
 

davidvel

TUG Member
Joined
May 9, 2008
Messages
8,411
Reaction score
5,363
Location
No. Cty. San Diego
Resorts Owned
Marriott Shadow Ridge (Villages)
Carlsbad Inn
Hawaii Statutes § 514E-8 Mutual right to cancel.
Within seven calendar days after the execution of the contract to purchase an interest in a time share plan, or within seven calendar days after the purchaser's receipt of a disclosure statement required by this chapter, whichever occurs later, either party may cancel the contract without penalty by mailing or delivering a notice of cancellation to the other party at an address specified on the contract. The notice of cancellation shall be effective upon mailing or delivery to the other party at the address specified on the contract. (emphasis added)

If you sign the contract, then you've agreed to use that address.

.
Thanks.
 

schreff

TUG Member
Joined
May 18, 2020
Messages
215
Reaction score
61
Resorts Owned
KBV, Bali Hai, Wyndham Palm Aire, Bonnet Creek, Patriot's Place, Harbour, Sea Watch, etc.
I rescinded my timeshare "purchase" with Wyndham Hawaii back in November..Well documented mailed receipt sent day 4 of the rescission period. Deposit was placed on my Visa. Wyndham has fought this tooth and nail. Visa looked at my postmarked receipts, agreed with us as we cancelled within the required period and cancelled/refunded all charges to us. Meanwhile Wyndham has knocked my credit score down 200 points filing against me . I am purchasing a house. this has raised interest rates for us. I need the name of an attorney to get this corrected. Has anyone been successful suing for damages? Thanks.
I am in the midst of filing legal action against all 3 credit agencies for their negligence and failure to fully investigate properly. Research this and you will find that the 3 credit agencies are notorious for their lack of proper follow up. My problem has lowered both my wife and my close to 850 credit score which we have had for over 8 years by over 200 points. We have supplied clear proof that the creditor has made errors but it has done absolutely no good. This has gone on for over a year and a half.

There are attorneys who specialize in this area online but I am using my personal attorney as it is tied into a legal issue against the creditor, Hyundai Motors, who charged an amount after our lease payments were paid in full. The charge was for a small scrap caused by faulty equipment and was contested after the lease end payment was made. The faulty equipment also caused bodily injury on another occasion. Dealing with both Hyundai and the credit reporting agencies has been one of the most frustrating experiences in my life.
 

RX8

Timeshare Scam Investigator
TUG Member
Joined
May 5, 2011
Messages
4,360
Reaction score
4,877
Resorts Owned
HGVC and DVC
I am in the midst of filing legal action against all 3 credit agencies for their negligence and failure to fully investigate properly. Research this and you will find that the 3 credit agencies are notorious for their lack of proper follow up. My problem has lowered both my wife and my close to 850 credit score which we have had for over 8 years by over 200 points. We have supplied clear proof that the creditor has made errors but it has done absolutely no good. This has gone on for over a year and a half.

There are attorneys who specialize in this area online but I am using my personal attorney as it is tied into a legal issue against the creditor, Hyundai Motors, who charged an amount after our lease payments were paid in full. The charge was for a small scrap caused by faulty equipment and was contested after the lease end payment was made. The faulty equipment also caused bodily injury on another occasion. Dealing with both Hyundai and the credit reporting agencies has been one of the most frustrating experiences in my life.

I’m no attorney but I think you are going after the wrong party.

Your dispute is with Hyundai. Hyundai reports your credit history to the bureaus and the credit bureaus simply add that history to your profile. If you dispute with the credit bureau they have a requirement to investigate. What they do is send this dispute to the creditor, in this case Hyundai. Hyundai has 30 days to respond to the dispute. If Hyundai does not respond to the dispute within 30 days, or they confirm to the credit bureaus That what you dispute is correct then the credit bureaus will correct the inaccuracy. If Hyundai validates what is on the credit bureau as being accurate then they respond to the dispute with that fact and the credit bureau closes out the dispute with no changes made.

You could send supporting documentation to the credit bureaus but they are not experts in excess wear and tear, which is what it sounds like your dispute is with Hyundai. They are also not experts in determining if something is faulty equipment. Unless it is something clear like you providing 36 proof of payments when the creditor says only 33 were made then I don’t see them making changes on your behalf. These are things that you should dispute directly with Hyundai.

If your disputes with the credit agencies have not removed the derogatory reporting that can only mean that Hyundai has responded to the dispute by stating that their reporting is correct. The credit bureaus are simply reporting what Hyundai says is accurate. How can this be the credit bureau’s fault?

By the way this should probably be a separate thread since it has nothing to do with a timeshare rescission.
 
Last edited:

Grammarhero

Official TUGBBS Rescission Master
TUG Lifetime Member
Joined
Jun 9, 2019
Messages
3,107
Reaction score
2,527
Location
Washington, DC Area
Resorts Owned
Wyndham Grand Desert 154k & Bali Hai 105k, VV Williamsburg 4L/4 & 2/2
Former: Wyndham 276k, HVC South Bend 1/1
I’m no attorney but I think you are going after the wrong party.

Your dispute is with Hyundai. Hyundai reports your credit history to the bureaus and the credit bureaus simply add that history to your profile. If you dispute with the credit bureau they have a requirement to investigate. What they do is send this dispute to the creditor, in this case Hyundai. Hyundai has 30 days to respond to the dispute. If Hyundai does not respond to the dispute within 30 days, or they confirm to the credit bureaus That what you dispute is correct then the credit bureaus will correct the inaccuracy. If Hyundai validates what is on the credit bureau as being accurate then they respond to the dispute with that fact and the credit bureau closes out the dispute with no changes made.

You could send supporting documentation to the credit bureaus but they are not experts in excess wear and tear, which is what it sounds like your dispute is with Hyundai. They are also not experts in determining if something is faulty equipment. Unless it is something clear like you providing 36 proof of payments when the creditor says only 33 were made then I don’t see them making changes on your behalf. These are things that you should dispute directly with Hyundai.

If your disputes with the credit agencies have not removed the derogatory reporting that can only mean that Hyundai has responded to the dispute by stating that their reporting is correct. The credit bureaus are simply reporting what Hyundai says is accurate. How can this be the credit bureau’s fault?

By the way this should probably be a separate thread since it has nothing to do with a timeshare rescission.
I often tell folks attorneys are not your friends. They are friends with your wallets. Attorneys like to bait clients into thinking they have a case, collect attorney fees and do legal work, and then explain they tried their best when losing a case.
 

Grammarhero

Official TUGBBS Rescission Master
TUG Lifetime Member
Joined
Jun 9, 2019
Messages
3,107
Reaction score
2,527
Location
Washington, DC Area
Resorts Owned
Wyndham Grand Desert 154k & Bali Hai 105k, VV Williamsburg 4L/4 & 2/2
Former: Wyndham 276k, HVC South Bend 1/1
I’m no attorney but I think you are going after the wrong party.

Your dispute is with Hyundai. Hyundai reports your credit history to the bureaus and the credit bureaus simply add that history to your profile. If you dispute with the credit bureau they have a requirement to investigate. What they do is send this dispute to the creditor, in this case Hyundai. Hyundai has 30 days to respond to the dispute. If Hyundai does not respond to the dispute within 30 days, or they confirm to the credit bureaus That what you dispute is correct then the credit bureaus will correct the inaccuracy. If Hyundai validates what is on the credit bureau as being accurate then they respond to the dispute with that fact and the credit bureau closes out the dispute with no changes made.

You could send supporting documentation to the credit bureaus but they are not experts in excess wear and tear, which is what it sounds like your dispute is with Hyundai. They are also not experts in determining if something is faulty equipment. Unless it is something clear like you providing 36 proof of payments when the creditor says only 33 were made then I don’t see them making changes on your behalf. These are things that you should dispute directly with Hyundai.

If your disputes with the credit agencies have not removed the derogatory reporting that can only mean that Hyundai has responded to the dispute by stating that their reporting is correct. The credit bureaus are simply reporting what Hyundai says is accurate. How can this be the credit bureau’s fault?

By the way this should probably be a separate thread since it has nothing to do with a timeshare rescission.
The way I see it, the credit agencies would be liable only for the increased interest rates from having a 650 credit score instead of 850. Then the credit agencies would split the damages by 3. Not sure if that’s worth all the attorney fees to litigate, write and file legal briefing, and orally argue in court. The issue of credit agency liability might not survive a motion to dismiss, and the issue might be settled quickly for an amount not even covering the attorney fees on that issue.
 

bnoble

TUG Member
Joined
Nov 14, 2006
Messages
12,064
Reaction score
5,845
Location
The People's Republic of Ann Arbor
I often tell folks attorneys are not your friends. They are friends with your wallets. Attorneys like to bait clients into thinking they have a case, collect attorney fees and do legal work, and then explain they tried their best when losing a case.
Not (always) so. I had a lawyer on retainer talk me out of pursuing a legal remedy---not because I would lose, but because winning would not ultimately satisfy my goals.
 

davidvel

TUG Member
Joined
May 9, 2008
Messages
8,411
Reaction score
5,363
Location
No. Cty. San Diego
Resorts Owned
Marriott Shadow Ridge (Villages)
Carlsbad Inn
Not (always) so. I had a lawyer on retainer talk me out of pursuing a legal remedy---not because I would lose, but because winning would not ultimately satisfy my goals.
That's not possible, see the other posts above. ;)
 
Top