• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 32 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32nd anniversary: Happy 32nd Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Recent Destination Club News

http://destinationclubnews.com/News_Exclusive_Resorts_Adds_Ten_Residences_In_Las_Vegas.php
unfortunately they dont seem to be duplex
(perhaps they wouldnt do bulk discount on those?)
value is not great, but not horrible, and ER didnt have to pay that much
vdara is the closest condohotel to the strip, and probably the nicest condohotel units other than palms place penthouses
(MO residences were unfortunately not an option due to 6 month min lease)

that just leaves viceroy anguilla, which as i said might be worth dropping
 
Last edited:
The press release has it as "deluxe rooms and suites" that will be available:

http://finance.yahoo.com/news/Ultimate-Escapes-Adds-New-prnews-1225778276.html?x=0&.v=1

I'm guessing the club level may determine the actual exchange, though the "deluxe suites" can be booked for as little as $200-ish. The primo Waldorf Astoria Suite was as cheap as $675.

The home is in Reunion -- and it's a Signature-level property and very nice. Orlando is a hub of cheap property rentals, but it's important to have a presence there given how popular it is.

Thanks for the clarification, Desties. Anything interesting in the member conf. call?
 
Last edited:
Thanks for the clarification, Desties. Anything interesting in the member conf. call?

I only caught the second hour live, and the replay was made available today.

Since every slide was tagged as "Confidential" I won't take too deep a dive. There were no bombshells. It was a generally upbeat call -- including the Q&A. The thorny questions posed weren't as thorny as they were a year ago.

None of the Q1 financials were discussed because they had yet to file.

The one thing that the club did do, which it had yet to do in any call, is specifically single out the properties it is trying to phase out in the rebalancing. I won't single them out, but they are the obvious low-occupancy, high-maintenance properties. The club also announced a new destination with 3 new properties set to open next quarter that isi n the final stages of negotiations. It also identified new markets it is exploring for new properties as well as existing high-demand markets where it is looking to tack on additional properties.

It was another thorough call (nearly two hours) with half for the presentation and the other half for member Q&A.
 
from 10K >

8 held for sale

signature
- bahamas (1 other owned, which = ?)
- candlewood
- carlsbad
- chicago
- scottsdale (1 other owned, 1 other leased, which = ?)

premiere
- carlsbad
- lake tahoe (2 other owned, which = ?)
- steamboat springs
 
That's old News Kage

Some have sold in the 1st Qtr or they are pending and gone from the member's only site.

The call was good and JT took some good questions. Looks like UE will make it through the year with out hitting up the member's for additional cash per JT. One of the questions. Looking forward to traveling with out worrying about UE at least until 2011!

Happy Traveling!
 
Some have sold in the 1st Qtr or they are pending and gone from the member's only site.

The call was good and JT took some good questions. Looks like UE will make it through the year with out hitting up the member's for additional cash per JT. One of the questions. Looking forward to traveling with out worrying about UE at least until 2011!

Happy Traveling!

That's good to hear and also good for the industry as a whole.

That's odd about Raffles. Are they (or is that property) being sold? SciFrog - so what do you think about the Tour Club-Quintess exchange?
 
I do not know the status of the Q homes, just that the Raffles HOTEL isn't accepting reservations anymore. Isn't Raffles being sold off soon?
 
http://www.bloomberg.com/apps/news?pid=20601104&sid=aBp3U7czxkQg
http://www.straitstimes.com/BreakingNews/Singapore/Story/STIStory_511970.html

kingdom, colony, OMERS sold 40% stake in management company for $467mm and raffles singapore for $275mm

deal value being used also includes penalty of $105MM if a certain number of new management contracts have not been sourced by the new shareholder within 5 years

http://www.tripadvisor.com/ShowUser...cent_and_the_Grenadines.html#CHECK_RATES_CONT

I received an email on Saturday (April 23rd...two weeks before my honeymoon) saying that "We regret that certain disruptive maintenance works have been scheduled during the period of your reservation and we are therefore unable to honor your reservation." Evidently, the hotel is going back to private ownership in the next few weeks and that is why they are canceling our reservation.

Needless to say we are very very displeased with our Raffles Canouan experience and would recommend anyone looking at booking to stay far far away (we booked over 5 months ago).

raffles canouan etc (1200 acres of northern canouan island) is leased through 2089 by Canouan Resorts Development (Antonio Saladino)

reservations shut down last friday (23rd) raffles reservations has no information - apparently their system goes to waitlist

http://www.elitetraveler.com/news_d...king-newsraffles-end-management-canouan-may-6

April 29, 2010 - New York, NY - Elite Traveler has learned Raffles Hotels and Resorts will end its management of Raffles Canouan in the Grenadines on May 6.

During the property's approximately five years of association with Raffles it won numerous awards, including several inclusions on Elite Traveler's 101 Top Suites list.

As recently as last year the resort had expanded its airstrip to increase its accessibility for private jets. Representatives for the owner, Italian businessman Antonio Saladino, could not be reached for comment. In addition to the resort, the complex included a golf course plus extensive real estate development and a spa also operated by Raffles. Prior to Raffles management of the resort, it had been managed for a short period by Rosewood.
http://www.travelagentcentral.com/beach-resorts/canouan-island-resort-change-management-21159
Canouan Resorts Development Ltd (CRD) has announced that, after a five-year partnership, Raffles/Fairmont Resorts will no longer manage Canouan Island Resort in St. Vincent and the Grenadines. The resort will revert back to ownership operation as Carenage Bay Resort beginning May 20, when it will resume taking reservations.

"In keeping with the serious reduction in business to the Caribbean, it has been decided that the business model of the Resort product in Canouan will therefore be undergoing changes within the coming months," wrote Achille Pastor-Ris, president of CEO of CRD, in a statement. "Canouan Resorts Development Ltd's real estate division The Grenadines Estate and construction company CCA Ltd have and continue to successfully develop the private residences, which now include 30 homes with over 100 bedrooms. It is anticipated that a Villa Rental program will be introduced during 2011. It is the intention of the ownership, CRD Ltd as Carenage Bay to continue to provide first class services to home owners and their guests which will include, for the time being, a reduced hotel services operation."
 
Last edited:
A&K Residence Club

A&K had its member call yesterday. A lot of information. Very detailed. From my notes, which are hopefully accurate:

Geoffrey Kent did the introductions. Glad to talk to members any time. Just call his cell phone or email him.

A&K N.A. President, Scott Wiseman, talked about last year. They thought that the Residence Club and A&K as a whole were well prepared and adjusted appropriately for the downturn. They merged the RC into the existing A&K structure to reduce costs and improve delivery. Received $2.3M in new capital contributions and an additional 1.2M in dues.

The RC avoided any assessments to its membership and 30% of members upgraded their memberships.

98% satisfied with "great experience manager," 95% with destination hosts and 95% with residences.

The Stein hotels declared bankruptcy, so they wrote the value of the bond from them down to zero, and put in a claim with the bankruptcy court to hopefully recover assets. Replaced Stein hotels program with a few European boutique hotels.

22 new European villas will be added to the villa program, and the in house chef prepared breakfast program was added to all Latin American houses. Should be announcing some new Florida and New York travel options soon.

Brett Fichte spoke about the finances. Decreased value of the overall portfolio by 15%, because of the real estate market and Stein bankruptcy. Ended the year with an additional $1M in cash (3.7M). Sold more memberships in the 1st Q of 2010 than all of 2009. Audited financials by KPMG. Clean audit opinion.

Darin Gilson talked about marketing efforts. Experienced growth last year (albeit small) unlike most in the industry. Some very detailed stats released like 11K+ on Residence Club prospect list, 4K + unique monthly visitors to the Residence Club website, 80K-120K/mo. on A&K's websites, emails and magazine that receive info. on Residence Club. Active on Facebook and Twitter now.

New Sentient Jet Partnership was discussed -

Details from website:
"Club members can live the lifestyle of a true jetsetter, thanks to an exclusive opportunity with Sentient Jet. Sentient pioneered the jet membership* model for private jet travel more than 10 years ago, and now Club members who purchase a $50,000 Jet Membership Plus** trial membership receive a $3,500 A&K travel credit. The credit can be used toward payment of annual Club dues or applied to your next A&K journey.This is your opportunity to fly by private jet with your family and friends and see if membership is for you. If you’re planning a last minute getaway, Sentient can guarantee availability for your flight plan in as few as 10 hours and will provide discounts on qualifying round-trip travel to maximize your trial payment. The offer is available through July 31, 2010; the A&K travel credit can be applied through July 31, 2011.

Benefits of the $50,000 Jet Membership Plus trial include:

Guaranteed availability in as little as 10 hours, 365 days a year
Flexibility of two years to use funds on the card
Choice of three popular jet models (Citation X, Citation Excel, Hawker 400XP) or four size categories for each trip
Hourly rates (before taxes and fuel) on one-way travel range from $3,555 - $10,755 depending on category or model
Discounts provided on qualifying round-trip travel
Sentient Client Management Consultants available 24/7 to assist with any service need"

Stephanie Papionnou talked about 6% increase in member satisfaction, replaced underperforming destination hosts, A&K travel with credits is up. Renovations or upgrades performed in 2009 on NYC, La Quinta, Puerto Aventuras, Tahoe, and DR. Detailed items done and money spent on them.
 
Geoffrey Kent did the introductions. Glad to talk to members any time. Just call his cell phone or email him.

last year...Received $2.3M in new capital contributions

30% of members upgraded their memberships.

The Stein hotels declared bankruptcy, so they wrote the value of the bond from them down to zero, and put in a claim with the bankruptcy court to hopefully recover assets.

Should be announcing some new Florida and New York travel options soon.

Sold more memberships in the 1st Q of 2010 than all of 2009.

http://destinationclubnews.com/News...esidence_Club_Wraps_Up_Discounted_Pricing.php
we have done approximately the same number of two year trial memberships and equity memberships during the first two months of 2010 as in all of 2009

apr 6 >
http://www.sherpareport.com/destination-clubs/a-k-residence-club-member-survey.html
we expect many two-year trial members to convert before the deadline

more than a dozen prospects in the final stages of joining
 
Last edited:
It looks like Canouan management want to focus on homes and not on the hotel. Fine as long as they provide the great services they were, food there was really good and staff very friendly and professional.
 
Very interesting article on sales in one high-end development (Peninsula Papagayo where ER has numerous properties):

http://www.internationalpropertyjou...er-costa-rica-project-sees-jump-in-sales.html

Makes some very interesting observations, including how the name of a product can effect sales.

"We started to see a turnaround in the market beginning in December of 2009, towards the end of the month. That was the first normal high season in terms of occupancy since the recession began. Customers began returning to consider property. Fewer “bottom feeders” and more serious customers began to take property tours with us. In December, we put out two contracts worth over $2 million each on Four Seasons private villas. That was the start of the 2010 high season. We are now up to 14 contracts on the year with sales ranging from $800,000 up to over $2 million."

"To our surprise, we are still selling lots. The buyer has changed. We no longer see speculative buying. The people who are now buying actually plan to live here or spend a significant amount of time here. We had several “luxury property consultants or experts” tell us that we would no longer be able to sell undeveloped properties. It turns out that they were incorrect. I currently have six lots in escrow."

"What is still a challenge for me to sell are our condos. For some reason, one of the most affected products for us is completed condos. Personally, I believe that the word “condo” has become a bad word associated with financial loss as a result of the U.S. real estate market bubble burst. I have “villas” that continue to sell. I cannot fully describe the difference between a “villa,” a “condo” or a “townhome,” but I can tell you which one will sell and which will not, based on the name. I feel that our next set of condo type properties will likely be called villas, cottages or something of that nature. I actually do have two condos in escrow right now. The prices of the condos have come down by such a significant manner that they are extremely attractive. I would associate the term “condo” with “time share.” It has become sort of a bad word. Now, we need to come up with our term similar to “fractional ownership.”"

"It depends on the product. Our Four Seasons branded product is fully maintaining its pre-recession values. We continue to sell branded product for prices that compare to 2005 and 2006. Villas in the Four Seasons Costa Rica have sold between $1.9 million and $3.5 million. We have Four Seasons Private Villas which are 3-bedroom, 4-bathroom units with a small pool. I currently have two on the market in the $2.5 to $2.65 range. These are re-sale units. The owners should not have to take a loss on their units. There is a pretty steady demand for them. There is also a very high demand for the larger estate homes in the Four Seasons. Unfortunately, I do not have any available at this time. Those homes in this market would sell in the $6 to $8 million range."

"Our lots have been reduced in price by about 30 percent across the board to realign ourselves with the world market. I have found that buyers will not consider you seriously if you cannot show that you have responded to the recession. Our condos have been reduced by about 40 percent from the pre-recession high."

"The buyer is different. There are no longer buyers with speculative interest keeping demand high. Buyers can no longer be rushed, squeezed or coerced in any way. Your sales team must be extremely service oriented to sell in this market. You must treat the customer extremely well and spend quite a bit of time with them or they will simply go elsewhere."
 
you dont really get any higher end than amanresorts and four seasons

so far only a couple contracts have canceled at FS mauritius (opened right after lehman, and is about closed out) vail, marrakech

elysian chicago was about sold out and is closing well i believe (hotel residences, they canceled condohotel)
 
Last edited:
Cash for UE?

Looks like UE will make it through the year with out hitting up the member's for additional cash per JT.

I don't think so. UE still burns cash, and it has some principal payments on their loans due on July 1. That may be why they are selling homes, to raise some cash to make principal payments, but it has to start hurting availability for members. UE is offering hotels you can book for $300-400 per night to offer days that cost ~$1000/night in dues.

UE needs to keep raising cash. They are not selling any significant number of new members. They can't get equity investment. They are selling some properties in a distressed market, to pay some loans and lower operating costs. They have made several offers to get members to pay dues early, including giving those members the right to more advance reservations to leapfrog other members who are waiting for closer-in reservations. Eventually they will be left to make another assessment or Capital Source will take over.
 
A&K had its member call yesterday. A lot of information. Very detailed. From my notes, which are hopefully accurate:

Geoffrey Kent did the introductions. Glad to talk to members any time. Just call his cell phone or email him.

Today, the members got a followup email from Geoffrey Kent, with a survey for providing feedback on the member call. He provided his email, office phone and cell phone and again made himself available to members and prospects for any suggestions, comments, etc. That's pretty impressive IMHO for the head of any DC, much less the head of an organization with thousands of employees, dozens of offices, etc. and head of a worldwide travel organization. I definitely give him some kudos for that.
 
Today, the members got a followup email from Geoffrey Kent, with a survey for providing feedback on the member call. He provided his email, office phone and cell phone and again made himself available

dont recall hearing about other clubs doing this. will be interesting to see if they refer to results in the future.

agree re contact info too, as youve mentioned before.
 
I don't think so. UE still burns cash, and it has some principal payments on their loans due on July 1. They are not selling any significant number of new members. They can't get equity investment. Eventually they will be left to make another assessment or Capital Source will take over.

You are certainly entitled to your opinion, however the same people like you have been saying UE is going under "any day now" since the assessment and they were wrong. They just have big egos and can not admit to being wrong. No principal payment are due until 12/31/2010 refer to the recently filed F/S. I know, "they are lying". As for not selling any significant number of new members, if you take a look at the current earning announcements of the travel and leisure industry, it had the largest up side surprise. Maybe we are turning the corner. I did not think UE would sell any memberships in 2009, but they did. Fools like you and me are born everyday and are joining DCs. They can't get equity investment? They just went public. If you are talking about a secondary, UE will try again and some fool will pour money into it and then someone can post "I feel so bad for that person who made that investment". "another assessment" maybe, most members would probably pay, they like the lifestyle. Look at how many just prepaid a years dues, after just paying annual dues. As for Capital Source, if they are dumb enough to "take over" they get what they deserve a HUGE LOSS, there is no way the properties will sell for very much through foreclosure in already depressed markets.

I do agree UE still has trouble on the horizon with Capital Source, however the members that call for the imminent demise have been wrong so far. Most likely they will eventual be right, until then I will travel.
 
The Tour Club

http://www.newsobserver.com/2010/05/04/467890/charlotte-golf-tournaments-future.html


"...An initiative called The Tour Club was recently launched and, for golf-oriented people who want to experience the best, it offers impressive amenities.

It's being called the first national sports entertainment club for corporations and individuals. The Tour Club provides luxury residences, access to high-end courses, VIP experiences at PGA Tour events and other special touches.

Members will have access to all TPC courses as well as luxury homes in places such as Newport Beach, Calif., Las Vegas, Los Cabos, Mexico, Ponte Vedra Beach, Fla., and others.

"The PGA Tour called and wanted to create the best golf destination club on the planet and we spent a year designing it," said Ben Addoms, founder and chief marketing officer of The Tour Club.

"Along with backstage passes to the best golf in the world, we're giving them once-in-a-lifetime experiences. This is experience driven. We want to allow people to do things that most people only dream of doing."

The club launched in January and already has 25 members, Addoms said. It's not for everyone. Corporate memberships are $200,000 and individual memberships are $125,000 with annual dues for both. For more information, visit www.pgatourclub.com...."
 
from Markers Motion for Summary Judgment (incl multiple depositions - thats a first for DC case docs IIRC)

The Markers company is a generic name for the company itself, but basically it's a grouping of homes that individuals that own those homes that aren't using those homes put into a portfolio and allow the members of Markers to use and The Markers pays an expense to use those homes.

...

I believe that Michael actually owns in his family trust some of the homes that are used in The Markers
sigh...
 
Just as an FYI, A&K announced 22 additional European villas that can be booked using member nights.

"Members can exchange nights for credit toward stays at 22 additional A&K villas in Italy and France, as well as an A&K journey to nearly any global destination. Reservations at this new collection of European villas can be used for stays beginning in 2011. Select from 12 villas in France and 10 in Italy, located in extraordinary destinations such as the Cote d’Azur, Tuscany, and Provence."

Additional info:
http://www.akresidenceclub.com/a-and-k-european-villas.aspx
 
Top