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Recent changes with Bluegreen

hcarman

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Just wondering whether other Bluegreen owners have been noticing a lot of changes recently. For years we have been wanting to book a Grand Yacht Club vacation as our Bluegreen charter membership will allow this through the Traveler's Plus program. I contacted Bluegreen the other day only to find out that they terminated the contract with the Grand Yacht Club this year. I also noticed that Select Connections to exchange into West Coast Shell properties is no longer an option (possibly because of Wyndham). And the real icing on the cake was today I went online to convert some of my high season points that will expire next month to Choice Points as I have done in the past. I found out that the 4:1 ratio is gone - it is now 2:1. Covid was blamed for this? So I am seeing a real scale down of options these days. The Bluegreen agent said "maybe there was an e-mail about these changes" - but we have certainly not seen a thing. It seems like these options silently changed or disappeared. The Choice conversion was good for those expiring points or when you wanted to stay in a location without a Bluegreen or maybe travel with a pet. But at 2:1 and the same $50 conversion fee not sure that even makes sense. Shell was good because you pretty much were trading into another timeshare style unit that was more focused in the western part of the country - that is gone. Now there are some hotels through Select Connections but not generally a good deal. The flip side of these options disappearing is the maintenance fees seem to be increasing much faster than before. We have owned since 2010 and for probably the first 5 or 6 years the fees didn't increase much, if at all. Ironically we were living in Florida at the time and using Bluegreen and Bonus Time a lot more. Now we have been noticing 4 -6% annual increases. The woman at Owner's Services told me it was because cost of living went up so much this year? Am I missing something? These properties were closed from March-June and employees were laid off, sales offices closed, energy and activities costs significantly decreased - so not sure I am understanding her reasoning for this year's increase. Anyhow, just wondering what others have noticed.
 

Glynda

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Bluegreen Points Lodge Alley Inn.
Brewster Green (two weeks).
I haven't kept up with recent changes and have never had Traveler's Plus as I didn't see it as worth it.
 

hcarman

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I haven't kept up with recent changes and have never had Traveler's Plus as I didn't see it as worth it.
When we initially purchased Bluegreen we didn't use Traveler's Plus a whole lot either. However, due to a move a few years ago and changes in how we travel we have been using it more often. We were surprised how much has been going on "behind the scenes" with no notice to owners in the program who pay an annual fee each year for the privilege.
 

JohnPaul

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Vacation Internationale, HGVC - NYC, Worldmark, Shell Vacations, Sedona Pines, RCI Points, Starwood (Avon, CO)
Interesting. I own Shell and have been expecting Select Connections to disappear as soon as the contract ended.

As of now all of the info is still on the Shell website. Don’t know what happens if you call to try and book. We stayed at Hotel Blake in Chicago a couple of times through this program.
 

bogey21

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My per peeve for years has been how cavalierly programs, some of which were incentives to buy, are discontinued or changed. I know it is their right to do it but I still think it stinks...

George
 

TimeshareTraveller

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If you look at the Maintenance Fee historical listing, during points when the economy was in a recession (or pseudo recession for 2012), maintenance fees rose by huge amounts in those years. 2008 and 2012 were notable (>10%). I expect that all maintenance fees are going to shoot up this year. For the hotel chains that have timeshare chains, the timeshares are literally their only bright spot on the books since the hotel business has just crashed out due to Covid-19 fears.
 

robi79

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All good observations. I am not sure what is really driving these reductions in benefits, but Bluegreen has also been reducing their Premier Owner benefits as well (most recent change was to the waitlist processing).


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bizaro86

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MFs are probably going up to cover expected delinquency. I would imagine the amount of people who don't pay will go up quite a bit this year.
 

hcarman

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All good observations. I am not sure what is really driving these reductions in benefits, but Bluegreen has also been reducing their Premier Owner benefits as well (most recent change was to the waitlist processing).


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What is the change to the waitlist processing? I like that you now can request online instead of calling in. I used to feel like they just wrote your name on a paper list, as several times they lost our request.
 

robi79

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Waitlist requests used to be processed just before the 11 month window opening for all owners (1 to 3 days prior). Beginning August 3rd, BG changed the process to execute the waitlist requests after the opening of the 11 month window. At the same time all owners are able to book their reservations. This change significantly negatively impacted the benefit of the premier waitlist.


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