Carolinian
TUG Member
Mel, as usual you are trying to set up a straw man and then knock it down. Some resorts have been provided information and others have not even been told a change is coming, much less given any information on it. Do you understand now or do I have to keep explaining it to you??????
In terms of a formula, there is an obvious time of deposit adjustment, which makes sense. Otherwise, it should be pure supply and demand. It should be a relatively simple thing to publish. The key is to get it out in the open and make certain that they are not putting their thumb on the scales on other things like double counting some things that are merely drivers of demand.
RCI publishes its formula for qualifying award status. They also provide all the supporting data on that to resorts monthly. Real transparency screams that they do that for their Points Lite numbers as well.
Who cares if a resort is ''brand new''? I cannot think of many less significant factors in choosing an exchange. Location is number one by far. You take the brand new resort in Podunk, Iowa; I'll take that older resort Allen House in London, thank you!
You wouldn't like the old RCI back, as in before all the rental shananigans that you support (or in your language ''try to put in perspective'')? Personally I liked having a lot of good weeks availible that just aren't there any more because they are being rented out instead. Years ago I could see much more availibility in the UK, for example, with an OBX blue week, than I can see today with a summer UK week (and that week is form a resort that itself almost never shows availibility any time of the year).
RCI did not just ''allow'' the sales tactics you complain of by developers. They created marketing materials that were part and parcel of them. Now RCI is changing the rules that were explained in RCI's own materials and were the basis upon which many purchased timeshare. That is just underhanded.
Your last line reminds me of the statement by a Congressional leader on a major recent piece of legislation that ''we need to pass the bill so that you can find out what is in it''. No, it was incumbent on Congress and it is incumbent on RCI to explain such changes beforehand. The public should not have a pig in a poke crammed down their throats. RCI should come clean and reveal the program with a six month period for those who do not like it to get their deposits out of the system before it hits. Airlines have the integrity to do that for their frequent flyers when there are significant program changes with mergers. RCI should have the integrity to do that with this sea change in their program.
RCI's dealings with both its resort affiliates and its individual members on this change of exchange regime totally lack transparency.
As to the issue of fiduciary relationships, or quasi-fiduciary relationships, I think the industry insiders who spoke to this issue in The Timeshare Beat were a lot more convincing than your position. An exchange company is a LOT more similar to a bank in its operations than it is to a retail business, and timeshare depositors should be protected much like bank depositors. The issue of RCI's T&C being an unenforcible contract of adhesion was also thoroughly aired there, but I am sure you disagree with that too.
In terms of a formula, there is an obvious time of deposit adjustment, which makes sense. Otherwise, it should be pure supply and demand. It should be a relatively simple thing to publish. The key is to get it out in the open and make certain that they are not putting their thumb on the scales on other things like double counting some things that are merely drivers of demand.
RCI publishes its formula for qualifying award status. They also provide all the supporting data on that to resorts monthly. Real transparency screams that they do that for their Points Lite numbers as well.
Who cares if a resort is ''brand new''? I cannot think of many less significant factors in choosing an exchange. Location is number one by far. You take the brand new resort in Podunk, Iowa; I'll take that older resort Allen House in London, thank you!
You wouldn't like the old RCI back, as in before all the rental shananigans that you support (or in your language ''try to put in perspective'')? Personally I liked having a lot of good weeks availible that just aren't there any more because they are being rented out instead. Years ago I could see much more availibility in the UK, for example, with an OBX blue week, than I can see today with a summer UK week (and that week is form a resort that itself almost never shows availibility any time of the year).
RCI did not just ''allow'' the sales tactics you complain of by developers. They created marketing materials that were part and parcel of them. Now RCI is changing the rules that were explained in RCI's own materials and were the basis upon which many purchased timeshare. That is just underhanded.
Your last line reminds me of the statement by a Congressional leader on a major recent piece of legislation that ''we need to pass the bill so that you can find out what is in it''. No, it was incumbent on Congress and it is incumbent on RCI to explain such changes beforehand. The public should not have a pig in a poke crammed down their throats. RCI should come clean and reveal the program with a six month period for those who do not like it to get their deposits out of the system before it hits. Airlines have the integrity to do that for their frequent flyers when there are significant program changes with mergers. RCI should have the integrity to do that with this sea change in their program.
RCI's dealings with both its resort affiliates and its individual members on this change of exchange regime totally lack transparency.
As to the issue of fiduciary relationships, or quasi-fiduciary relationships, I think the industry insiders who spoke to this issue in The Timeshare Beat were a lot more convincing than your position. An exchange company is a LOT more similar to a bank in its operations than it is to a retail business, and timeshare depositors should be protected much like bank depositors. The issue of RCI's T&C being an unenforcible contract of adhesion was also thoroughly aired there, but I am sure you disagree with that too.
So which is it - RCI isn't sharing the information with the smaller resorts, or is sharing? On the one hand, you accuse them of sharing only with those who will rejoice over the way they will be treated under the new system, but you than state you're hearing from people who have in fact seen numbers, and are unhappy. Which is it?
Are these people who are complaining being shown the big picture - what the numbers are at all resorts - or what their own numbers are. If they're not being shown the big picture, how can they judge whether the system is fair? Perhaps if all these people are unhappy, it suggests that the number of points will be lower accross the board.
Consider also that your (and their) assumptions about demand might bot in fact be true. You assume that because there is almost always availability in Orlando that it is overbuilt, and that demand is low in everything but peak season - you use a chart from RCI Europe to try to prove your point. But experience tells me that demand is actually fairly steady all year, and higher than most other places.
Then what exactly is this "formula" that you want RCI to divulge? If in fact trade power is only about supply and demand, then there really isn't a formula to publish, is there?
This is your opinion. Some of us don't think Cendat damaged the system any more than would have happened if it hadn't been sold to them. There are many factors that have caused changes, and while Cendant has seen us through most of those changes, and made some poor decisions, I don't think they are any different than some of the decisions made by other smaller exchange companies.
As usual, you accuse me of something I havne't done. I don't defend RCI's rental program, but try to put it in perspective. Did you look at the numbers in RCI's disclosure about the quality of week that were put into the exchange program from outside? Have you even considered what many of those week must have been, by definition?
How many TUG members alone have exchanged into brand now resorts? How many of those weeks had to have come from developer deposits? Those are not member deposits!
No, I have in fact said that RCI has allowed these sales tactics to be used, and has allowed their promotional materials to be used in an inappropriate way, but untimately the responsibility lies both with the developer for doing so, and with the people who have bought from them without doing any due diligence. People wouldn't spend anywhere near that kind of money on any other purchase without doing some research first. If it sounds to good to be true...
RCI does not have a fiduciary responsibility to its members, and wishing they did will not cause them to have one either. They have contractual obligation to provide an exchange service. Before Cendant purchased RCI, Developer inventory made its way into the exchange system, and RCI gave bonus week certificates" to the developer in exchange. We all know how valuable those were, don't we? At some point, the developer decided they didn't want those - so the question becomes either how to compensate the developers for their inventory, or how to satisfy demand for their resorts without that inventory. Obviously RCI chose the former - take the inventory and find a way to satisfy the developers.
We're having these discussions about RCI rentals because someone thinks RCI has cheated someone. Perhaps the people who deposited those weeks should be asked if they were given something of equivalent value in exchange. If they were, what RCI chose to do with their deposits is moot! RCI met their contractual (and even fiduciary if you believe it exists) obligation.
You say you would love to have the old RCI back. Well, that's not going to happen, and I suspect many of us don't want it back. Do you really want to return to the days when you called RCI and asked for an exchange, and they gave you only what you asked for, didn't offer that there was in fact a 3BR unit available instead of the 1BR that would fit your family of 4? Do you really wish to return to a system where owners have no idea what their week is worth, and have to rely on what the salesmen tell them, with not real backup?
You say on the one hand that you want RCI to be a great exchange company, but on the other hand you insist that their attempt to do just that is phony. Give them a chance - if it's really as bad as the doom and gloom you're predicting, I'll follow you out that door, but don't encourage people to slam the door before even seeing what the changes are.
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