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Agree that is definitely a weak spot for Chase. I live in Silicon Valley, and last time I checked, there were no eligible places in the South Bay. I have managed to use the credit every time, but always due to travel. Then it becomes a bit of an effort to make sure I visit an eligible restaurant when we are out of town.
I think they need better selections too. My friend needed to spend her $150 dining credit from her CSR card this past weekend. Reservations were limited. We settled on Thai food and it was the most bland Thai food I can remember having. The only good thing about the meal was that it was free. I spoke to another friend who also needed to spend their credit. They chose a 1 Michelin star restaurant. He couldn't spend all of the credit and said it was ok.
We were able to visit the Chase Lounge at Las Vegas Airport. It is located in terminal C but if you have a flight in Southwest Term B you can still walk there without a train or long walk
It is a small but very nice lounge. We had to wait 4O minutes to get in and AFAIK there is no way to make an advanced reservation. Reportedly Chase Sapphire Reserve card members get priority over Priority Pass. YMMV
Unlike PP lounges there provided made to order food selections and they greeted us with French champagne at the door and had very nice cocktail selection.
I need to add the value of this with my analysis of keeping player 2 card. Our plane was delayed so it was a nice way to pass the time because the gates were packed.
It comes down to the value of the coupons and lounge to each person. The San Diego Chase lounge is very nice and we’ve used it probably 5 times now. The Phoenix lounge is much smaller but still nice. I haven’t been to the LAX lounge yet.
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