Possible scam...has anyone heard of resorttransfergroupsales, apparently of St. Louis, MO

[andre10056]

That’s the estoppel? Every TS estoppel I’ve gotten was typed, with unit number, previous owner’s name, contract number, and phone number of resort rep where I can confirm such information, etc.

I almost cried laughing about the “estoppel.”

Oh no. They don't tell the prospective purchaser that information, I was told. None of it. And my merely asking for any identifying information so that I could call the resort was ultimately met with "I'm going to hang up now". So I had committed an unpardonable sin by having the sheer audacity to want to confirm.

 

[andre10056]

These are examples of real estoppels. For the Wyndham one, the second page, which I didn’t upload, had the owner’s and resort rep’s contact info.

Grammarhero,

Yes. There does appear to be a slight difference between my "estoppel" and your estoppel.

 

[bogey21]

You came here for advice. The advice given in posts 2, 8, 10 and 13 (all from different peope) was to walk away from this deal. We are now on post 52 and counting. Why?

George

 

[WVBaker]

To advise is not to compel.

 

[andre10056]

You came here for advice. The advice given in posts 2, 8, 10 and 13 (all from different peope) was to walk away from this deal. We are now on post 52 and counting. Why?

George

At this point, just information for others who may be asking, "Has anyone heard of..." in the future. Being forewarned is being forearmed. I wish I had known then what I know now.

Along the way, there may also have been useful general timeshare information provided that has, at the very least, been helpful to me. And perhaps it has been or will be for others.

The deal was cancelled by wonderful Mariah and my money was returned to my Paypal account....so "walking away" is no longer an issue. The deal is dead.

 

[Grammarhero]

You came here for advice. The advice given in posts 2, 8, 10 and 13 (all from different peope) was to walk away from this deal. We are now on post 52 and counting. Why?

George

I think @andre10056 ’s follow-ups were useful to expose the company, especially the “estoppel.” Had he simply walked away without pressing further, we wouldn’t have known about the shady practices including a misrepresented “estoppel.”

 

[cman]

You came here for advice. The advice given in posts 2, 8, 10 and 13 (all from different peope) was to walk away from this deal. We are now on post 52 and counting. Why?

George

I think his posts are helpful to others. If you’re not interested, you don’t have to read them. Just move along.

 

[alexadeparis]

I had an eBay deal that did not go through because I finally had to do a credit card dispute. I don’t think they are scammers, but I did experience the same attitude once they found out I made the dispute, and ultimately I was the one that elected not to go forward with completing the purchase. At best, they are inept and incompetent. Unless this is some kind of unicorn, one of a kind, rare as hen’s teeth, htf timeshare, consider the cancellation a blessing.

It took 2 years for my Westin St John unit to finally close (Not with this company but yet another p.o.s. eBay reseller). That one was my birthday week, in the correct phase that I wanted that WAS extremely rare, considering that there are only 11 total of them in that Particular phase (hot tub units with solid wall). For that unit, I put up with 2 full years of idiocy: late maintenance fees causing the reservation to be screwed up, replacement reservation not in the unit type, deed recorded incorrectly more than once, taxes went past due with penalty, timeshare system rejected it, etc. I literally got additional gray hairs over it. But, now I have my birthday in paradise each year with my family in our own 3 bedroom pool villa house. Unless this is one of THOSE units, move on And wait for another to pop upon eBay.

 

[andre10056]

I had an eBay deal that did not go through because I finally had to do a credit card dispute. I don’t think they are scammers, but I did experience the same attitude once they found out I made the dispute, and ultimately I was the one that elected not to go forward with completing the purchase. At best, they are inept and incompetent. Unless this is some kind of unicorn, one of a kind, rare as hen’s teeth, htf timeshare, consider the cancellation a blessing.

It took 2 years for my Westin St John unit to finally close (Not with this company but yet another p.o.s. eBay reseller). That one was my birthday week, in the correct phase that I wanted that WAS extremely rare, considering that there are only 11 total of them in that Particular phase (hot tub units with solid wall). For that unit, I put up with 2 full years of idiocy: late maintenance fees causing the reservation to be screwed up, replacement reservation not in the unit type, deed recorded incorrectly more than once, taxes went past due with penalty, timeshare system rejected it, etc. I literally got additional gray hairs over it. But, now I have my birthday in paradise each year with my family in our own 3 bedroom pool villa house. Unless this is one of THOSE units, move on And wait for another to pop upon eBay.

Thank you, alexadeparis. I wanted the unit, and merely asked a few questions when I knew (i.e., it was obvious that) the information that they were providing was not true, but the mere asking of a question made me "difficult" such that they canceled. So as I assess what happened, there's no way that I would have just "caution to the winds, carefree" signed and signed, hoping for the best. Hence, there's no way it could have gotten done under those circumstances.

But I'm glad to hear you can enjoy your birthday in paradise. And hope that it stays paradise, as I just about a week ago learned about sargassum seaweed and how the Great Atlantic Sargassum Belt has, at times, devastated some (hopefully not all) Caribbean beaches. Yikes! Our world has gone haywire!

 

[JBLKY]

Thank you for all of your posts. I am in the middle of a transaction and have been leary. I also took the chance on an EBay purchase, so we will see how it goes. I’ll post my results here once the results are known.

 

[abbyandsesame]

A timeshare was advertised on TUG on January 14 that said "Maintenance fees are current - taxes inculded (sic)...and "seller pays all closing cost"

I responded to the ad and was interested. I wanted to confirm the information on the ad and was told words to the effect of , "You're too much trouble. Either we proceed or I'll have to move on" (recognize that today is January 16 and all I did was ask simple questions in perhaps two or three emails yesterday and today, like for them to confirm the payment of maintenance fees). Knowing that whatever information I would have to sign would have to indicate that allegedly paid maintenance fee information, I said, "OK let's proceed. What do you need from me?"

I then got a laundry list of name, address, marital status, etc that I had to provide. Within minutes, I provided it, including a scanned copy of my driver's license.

They then asked for payment via Paypal (a VERY modest payment) and I paid.

An "estoppel" which appeared to have information from the resort had been sent to me followed by a docusign form that wanted me to acknowledge via signature that I had received the estoppel and that they had explained everything to me. The estoppel said, "Are the fees current: Y/N (no was circled) $721. Is this in collections? (Y/N) (yes was circled) Collection Agency: Internal.

Also, that the bi-annual maintenance fees were $446.90.

The estoppel certainly did not say "maintenance fees had been paid" so I asked again. Giving them the benefit of the doubt, I figured maybe they would be paid or had been paid but simply hadn't yet been paid at the time they got the estoppel information from the resort.

The response: "all that was unpaid was the $7.21 (Note: the form sent to me did NOT have a decimal point there). That's obviously not maintenance fees. You're the most difficult person I ever dealt with. We'll have to cancel this."

The email I just sent to them:

-------------------------
"Ahhhh....now THAT'S different from what MY estoppel statement says. Mine says $721 (seven hundred twenty-one dollars). There's no evidence of a decimal point there.

What about the 2020 maintenance? Paid or unpaid? Your ad was a January 14 ad and maintenance fees were due January 1. So were they "paid" as your advertisement suggests?

And I strongly object to your saying I've been difficult. I've been completely responsive and the turnaround since yesterday should have been one of the quickest of your life. You, on the other hand, have been strangely evasive (such that I've become suspicious even though there may be no reason for suspicion).

So...two questions...I'll be liable for $7.21? OK, I'll pay that right away and you can satisfy the resort immediately.

And was the 2020 maintenance fee paid?

At this point, we have a legal, binding contract. I'm willing to abide by my obligations assuming there's no misrepresentation here.

Sincerely,

Andre"

--------------------------

Since then, silence.

So what do you think? Does this make sense to you? Would a $7.21 balance put the timeshare owner in collections or would it more likely be $721? Would a legitimate seller be this evasive after being asked the most basic simple questions? Would he/she attack me for being "difficult" after going from ad to paperwork to payment in two days?

This seller has also sold seven timeshares on ebay via "resortsalesgroup(7)" I found that by simply doing a search for their email address resorttransfergroupsalesgroup@gmail.com.

Thanks in advance.

I responded to this company’s ad on tug for the sale of a grandview unit. I had some additional questions after giving them my drivers license. They (Mariah) refused to give me their phone number so that I can speak to them and get my questions resolved. They said they only do business through email. It was fishy. Needless to say I didn’t pay the PayPal invoice they sent me for the purchase. This was just a month ago. I couldn’t find any info about Mariah or the company on Tug. I did notice now they are selling those grandview units on eBay.

 

[Clay_Med]

I just started an eBay purchase through them. Still don’t have a purchase agreement signed. You have to stay on top of it. They had my wife’s email wrong on the docusign. They still haven’t signed it.

 

[Synergy]

I just started an eBay purchase through them. Still don’t have a purchase agreement signed. You have to stay on top of it. They had my wife’s email wrong on the docusign. They still haven’t signed it.

Well, that's kind of interesting. They had mine wrong initially as well.

 

[Robert D]

Is this the same group as resortsalesgroup? I just won an Ebay auction from resortsalesgroup located in St. Louis for a Marriott Monarch (Hilton Head) annual usage timeshare where the usage doesn't start until 2022 and they are supposed to pay the 2020 and 2021 maintenance fees. I'm concerned that it might get transferred to me without those fees being paid. Also, it's been over a day since the auction ended and I haven't heard anything from the seller.

 

[andre10056]

Is this the same group as resortsalesgroup? I just won an Ebay auction from resortsalesgroup located in St. Louis for a Marriott Monarch (Hilton Head) annual usage timeshare where the usage doesn't start until 2022 and they are supposed to pay the 2020 and 2021 maintenance fees. I'm concerned that it might get transferred to me without those fees being paid. Also, it's been over a day since the auction ended and I haven't heard anything from the seller.

Yes apparently so. I find it interesting that THIS version of their ebay name has 9 positives. The last version had about 50% positive, 50% negative. Perhaps why they gave me the "you're too difficult" accusation when I asked a couple questions. If you want to make sure about anything, they may believe that you're the type that expects competency. You're the type, therefore, that may complain if their competency isn't too competent. .

Better for them to deal with customers who ask no questions, sign whatever they want them to sign, etc.

So just be aware of that. The mere expression of a quite reasonable concern may result in your hearing "You're too difficult" from Mariah.

 

[TheTimeTraveler]

Is this the same group as resortsalesgroup? I just won an Ebay auction from resortsalesgroup located in St. Louis for a Marriott Monarch (Hilton Head) annual usage timeshare where the usage doesn't start until 2022 and they are supposed to pay the 2020 and 2021 maintenance fees. I'm concerned that it might get transferred to me without those fees being paid. Also, it's been over a day since the auction ended and I haven't heard anything from the seller.

Keep in mind that the Timeshares being sold on eBay are NOT binding until each party signs a purchase agreement (all Real Estate Contracts MUST be in writing). With that said, NOW is the time to pass on that purchase and proceed no further if you have any questions about the transaction.

Personally? If I really wanted this Monarch unit I would hire my own chosen company (LT Transfers) and tell the sellers that I will take care of the closing at my expense. If they were to allow this then I wouldn't have a problem in following thru with the purchase but trust me; they will not allow this as they will loose their lucrative in house closing.

By the way, Marriott's Monarch on Hilton Head does not have an ROFR, so a transaction like this can easily be 100% completed in a quick thirty day time frame by a competent closing company (this also assumes that all parties sign and return promptly all the paperwork as requested).




.

 

[andre10056]

Keep in mind that the Timeshares being sold on eBay are NOT binding until each party signs a purchase agreement (all Real Estate Contracts MUST be in writing). With that said, NOW is the time to pass on that purchase and proceed no further if you have any questions about the transaction.

Personally? If I really wanted this Monarch unit I would hire my own chosen company (LT Transfers) and tell the sellers that I will take care of the closing at my expense. If they were to allow this then I wouldn't have a problem in following thru with the purchase but trust me; they will not allow this as they will loose their lucrative in house closing.

By the way, Marriott's Monarch on Hilton Head does not have an ROFR, so a transaction like this can easily be 100% completed in a quick thirty day time frame by a competent closing company (this also assumes that all parties sign and return promptly all the paperwork as requested).




.

As to the original question regarding usage beginning in 2022 and, allegedly, 2020 and 2021 would be/were paid by "them": assuming that resortsales (or whatever may be their nom du jour) sent you an alleged "estoppel" which only included 2019 MFs, how might you get around signing that "estoppel" via docusign? Would you just carelessly sign it as it would be the purchase contract that would govern the transaction....and the docusign signing of the estoppel would have no legal effect whatsoever?

 

[2rebecca]

Is this the same group as resortsalesgroup? I just won an Ebay auction from resortsalesgroup located in St. Louis for a Marriott Monarch (Hilton Head) annual usage timeshare where the usage doesn't start until 2022 and they are supposed to pay the 2020 and 2021 maintenance fees. I'm concerned that it might get transferred to me without those fees being paid. Also, it's been over a day since the auction ended and I haven't heard anything from the seller.

Robert, will you keep us posted as to whether this deal goes through? I was watching the three Marriott Monarch listings this seller had last week, but decided not to bid because 1) they didn't reply to my questions; 2) I saw this thread which gave me pause; and 3) all three of the ebay postings looked way too good to be true. I hope it is a successful transaction for you because those closing bids on a platinum week were a steal. I'd like to know if I can semi-trust what this seller posts on ebay in case they post something else I'm interested in owning Thanks!.

 

[Resortsales]

We are not a fraudulent company. We list from the estoppels which come from the resort or management company. andre10056 is upset because he is a current owner and thinks he knows everything there is to know about this resort. He wanted us to speak on behalf of the resort which is something we absolutely cannot do and will not do. Attached is a copy of the estoppel that we sent to the resort and they fill out and return to us. We can only list what the resorts give us. This resort is managed by Good Management. If anything is wrong on the estoppel that is on them not us. $7.21 is clearly not the maintenance fee. That is the amount of the taxes, according to the management company. So yes the maintenance fees ARE current. Andrea was never told Mariah was the owner he was told she was the director of the listing department. And it was never told to you it was to much trouble to send this to our legal department.

 

[Grammarhero]

We are not a fraudulent company. We list from the estoppels which come from the resort or management company. andre10056 is upset because he is a current owner and thinks he knows everything there is to know about this resort. He wanted us to speak on behalf of the resort which is something we absolutely cannot do and will not do. Attached is a copy of the estoppel that we sent to the resort and they fill out and return to us. We can only list what the resorts give us. This resort is managed by Good Management. If anything is wrong on the estoppel that is on them not us. $7.21 is clearly not the maintenance fee. That is the amount of the taxes, according to the management company. So yes the maintenance fees ARE current. Andrea was never told Mariah was the owner he was told she was the director of the listing department. And it was never told to you it was to much trouble to send this to our legal department.

Thank you for being here, so that we can hear your side of the story. Although others disagree with me, I like having TS reps on here.

I do have a couple of questions. First, is this the estoppel that the resort sent you, or did you or your staff fill out yourself? Second, was there a fee for the estoppel, or did the resort simply fill in a questionnaire and send to you?

 

[Resortsales]

Our staff fills out nothing. We prepared the form (meaning we created the form) that was sent, but we fill nothing out. We will black out certain information as we consider that to be protected information when we send the estoppel. And no there is no fee. We email the form to our contact and ask them to fill out the estoppel form. Some resorts such as Wyndham, Marriott, Hilton, have their own forms, however, some resorts do not.

 

[samara64]

I dealt with Mariah at a different TS company and bought one week from her and all went well.

I am now under contract for few units and as far as I can tell, all is going well. Nothing closed yet but resorts have confirmed that they gotten the request to transfer.

I am not anticipating any issues based on previous history. She has been in this business for some time. Easy and quick responses all the time. There was also another trusted tugger that left similar feedback on another thread.

Resort Transfer Group / Resort Sales

I have just completed a resale with Resort Transfer Group/Resort Sales for a 1 bedroom Week 19 unit at Palm Beach Resort in Orange Beach, Alabama. The Purchase Agreement was signed on November 1, 2019 and I received the Deed on January 3, 2020. Both Mariah and Kaitlyn were prompt answering...

tugbbs.com

Just my 2 cents.

Sam

 

[Grammarhero]

Our staff fills out nothing. We prepared the form (meaning we created the form) that was sent, but we fill nothing out. We will black out certain information as we consider that to be protected information when we send the estoppel. And no there is no fee. We email the form to our contact and ask them to fill out the estoppel form. Some resorts such as Wyndham, Marriott, Hilton, have their own forms, however, some resorts do not.

For that filled out form, recommend that you ask the resort to spell out any dollar/cents values and any years. For example, if the resort put in seven dollars and twenty-one cents ($7.21), that would solve a lot of problems. There have been cases of tens of millions of dollars lost because lawyers shortcut this principle taught in law school. https://abovethelaw.com/2009/07/a-very-expensive-typo/

 

[Grammarhero]

Our staff fills out nothing. We prepared the form (meaning we created the form) that was sent, but we fill nothing out. We will black out certain information as we consider that to be protected information when we send the estoppel. And no there is no fee. We email the form to our contact and ask them to fill out the estoppel form. Some resorts such as Wyndham, Marriott, Hilton, have their own forms, however, some resorts do not.

I can see the previous owners' names, contract ID, and contract numbers. Recommend you photocopy the blacked out form, then mark out again. Afterwards, write words such as "Love," "wild," the, this, etc. over the blacked out words.

 

[Resortsales]

For that filled out form, recommend that you ask the resort to spell out any dollar/cents values and any years. For example, if the resort put in seven dollars and twenty-one cents ($7.21), that would solve a lot of problems. There have been cases of tens of millions of dollars lost because lawyers shortcut this principle taught in law school. https://abovethelaw.com/2009/07/a-very-expensive-typo/

I am more than happy to take that to the powers that be to have that changed. Also, I would like to point out we are not timeshare reps. We do not work for the resorts, which is why we will never ever speak on the resort's behalf. This is exactly why we get estoppels.