We just returned from a stay at Glacier Canyon in the Dells. As always, we had to go pick up our parking passes from Member Services. A very friendly (for the moment) young woman named "Harmony" gave us maps, info on the area, coupons, etc. Then, she said someone would be stopping by our unit the next morning with a gift for us. I said, "No thanks, I don't need a gift." She informed me the gift is fudge, and everyone loves fudge. I said I don't, so she offered me a $25 gift card. I declined and said I just want to go to the waterpark and be left alone.
At that point, she asked if we'd had a bad experience with someone visiting our room in the past. As a matter of fact, we had. She said they don't do owner updates anymore. Nobody would talk to us about our ownership. It's just a survey about how we like our unit so they can keep their Gold Crown status. I told her to put the survey under my door, and I will fill it out. "No, no," she tells me. They only have a good return rate if they fill out the survey face to face. On and on this goes until I firmly say that I only want to enjoy my time at the waterparks, I don't want anyone coming to my room, and I don't want any fudge. She then proceeded to snatch the $25 gift card comp she offered me out of my hand and snapped, "Have a nice day!" at me. Harmony, indeed!
To add insult to injury, somebody else from Member Services calls the next morning to say they'll be dropping down at 10:30 to fill out the survey. Grrrr. I let them know we were in our swimsuits and headed out the door and would not be there at 10:30. He wanted to know what time would be convenient. Never! So frustrating.
So, my question is: What happens if we never pick up the stupid parking pass? Do they tow your car? If the parking pass is actually required, how do you get out of Member Services without the relentless badgering?
At that point, she asked if we'd had a bad experience with someone visiting our room in the past. As a matter of fact, we had. She said they don't do owner updates anymore. Nobody would talk to us about our ownership. It's just a survey about how we like our unit so they can keep their Gold Crown status. I told her to put the survey under my door, and I will fill it out. "No, no," she tells me. They only have a good return rate if they fill out the survey face to face. On and on this goes until I firmly say that I only want to enjoy my time at the waterparks, I don't want anyone coming to my room, and I don't want any fudge. She then proceeded to snatch the $25 gift card comp she offered me out of my hand and snapped, "Have a nice day!" at me. Harmony, indeed!
To add insult to injury, somebody else from Member Services calls the next morning to say they'll be dropping down at 10:30 to fill out the survey. Grrrr. I let them know we were in our swimsuits and headed out the door and would not be there at 10:30. He wanted to know what time would be convenient. Never! So frustrating.
So, my question is: What happens if we never pick up the stupid parking pass? Do they tow your car? If the parking pass is actually required, how do you get out of Member Services without the relentless badgering?