New RCI Web Page for Weeks

[tombo]

I just booked 3 weeks on the new system with only a few minor problems. A couple of times I was researching available dates and locations, and when I was idle too long it would give me the "call a guide" message. I had to totally close the window (logging out didn't work sometimes), then reopen the window and sign in again and everything would work fine.

I love being able to search with different weeks and see the differences in availability. I had deposited 2 identical fixed weeks (one 2007, one 2008), where one was deposited 6 months in advance, and one was deposited one month in advance. There was a big difference in the number of resorts available even there was no difference in the deposits other than when they were deposited.

There are still some bugs in the system, but I like it a lot better than what we had before.

 

[normalrog]

I modify my existing searches all the time.. I don't see a way to do this anymore.. unless you cancel the search and start over. Thus, losing your place in line

I called RCI specifically about making changes to ongoing searches, and right now we have to call RCI to do this. I hope they get this fixed soon; I hate calling RCI like I hate root canal.

 

[CaliDave]

I HATE THE NEW SYSTEM!!!

90% of my vacations are confirmed to my home group of resorts. Which all have a 1-4 rule. I own at these resorts, but it will not let me hold or confirm online. So I have to call.

Will an ongoing search pick them up? Since I can't put them on hold?

I find most of my exchanges after RCI is closed!! NOW!! I have to "hope" they are still there in the morning? Fat chance

Sometimes I book last minute exchanges or see something that pops up.. they won't be there.. while I wait on hold for RCI.

If RCI's computer system can see that I have visited the resort in the past 4 years, they should be able to see that I own at the resort and bypass the restriction.

 

[Amy]

I am still encountering situations such as clicking the hold option and getting this message:

The vacation unit you chose is no longer available. Please choose another week and try again.

So I start over on the search, find the same resort and unit, and try it again. The same message appears. :annoyed: Why did RCI release a new search system so full of problems!! Seriously, just test the darn thing out first. I would rather not see any units for my search results; seeing units I *really* want but being told the unit is gone over and over (when it doesn't appear to be the case) is really maddening.

 

[krmlaw]

Im not liking the new system at all, but its what we got, so I better get used to it!

I do like being able to search more than 10 weeks though.

 

[rickandcindy23]

I am still encountering situations such as clicking the hold option and getting this message:



So I start over on the search, find the same resort and unit, and try it again. The same message appears. :annoyed: Why did RCI release a new search system so full of problems!! Seriously, just test the darn thing out first. I would rather not see any units for my search results; seeing units I *really* want but being told the unit is gone over and over (when it doesn't appear to be the case) is really maddening.

This message basically means you have been signed off automatically. All you need to do is sign back in to book the week you want. I have been posting sightings this afternoon and noticed this message several times, but only after I have been on for about ten minutes. It keeps too many people from bogging up the online system, but that is my take.

I love the new system. It is so much easier, and I have booked several weeks for 2010 already. It's just what I wished for! I think it's making it too easy for some, who would just give up on putting in the dates and the areas to search 20 weeks at a time. Very nice!