• A few of the most common links here on the forums for newbies and guests!
  • The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!
  • The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!

New II webpage

Still down - different server error now.
 
I am still in as of 5:18 AM eastern standard time.
 
This is ridiculous!!! Still can't get in this morning, it's giving me "System error. Please try again later." What a crappy system!! I cannot believe these IT guys at II and RCI. They are hacks and have no idea what they're doing. If the system wasn't up and ready to go they should have never launched it. And yes, there are ways you can test a website without having to go "live." Perhaps they missed that in Web Programming 101.

I can't even get in with my Marriott account which I could yesterday. :mad: :mad: :mad:
 
Last edited:
Worked for me.
 
All I get is server error :wall:
 
I was able to get in a couple minutes ago. I only searched getaways.
 
It worked for me. I created a new profile and can now select between Starwood (corporate) or Marriott (personal) after I log in.
 
I believe Interval are finally getting the website sorted out.
I can now get in, after seeing a different message on their front page to yesterday and updating my web profile and login details.
It seems to be working OK for me
 
I haven't been able to get on for several hours. I did get registered on Friday and updated my profile. I had to chose a new username and password. Now neither the old or new username/password works.

Frustrating!!!
 
This is just complete and utter CRAP!!! I'm sorry but there is NO excuse for this rollout. Even RCI in it's complete ineptness wasn't this bad with their recent rollout.

With II, some people can get in, some people can't? WTH is up with that? I am really starting to get aggravated because I have vacation plans to make and not being able to get online is screwing it up.

What a bunch of moronic IT people.
 
This is just complete and utter CRAP!!! I'm sorry but there is NO excuse for this rollout. Even RCI in it's complete ineptness wasn't this bad with their recent rollout.

With II, some people can get in, some people can't? WTH is up with that? I am really starting to get aggravated because I have vacation plans to make and not being able to get online is screwing it up.

What a bunch of moronic IT people.

II's site has always been buggy. Even when it is working--and by that I mean not producing error messages--it will sometimes show vastly different search results when identical searches are performed only moments apart.
 
This is just complete and utter CRAP!!! I'm sorry but there is NO excuse for this rollout. Even RCI in it's complete ineptness wasn't this bad with their recent rollout.

With II, some people can get in, some people can't? WTH is up with that? I am really starting to get aggravated because I have vacation plans to make and not being able to get online is screwing it up.

What a bunch of moronic IT people.

What would Alexander Graham Bell do?
 
Well I appreciate your humor but guess what? The ENTIRE system is down - the reps can't do anything either. At least as of a minute ago they have finally had the decency to pull down the "Log In" screen and put up their message that system is completely broken and they're trying to fix it. The "Log In" screen lulled you into a false sense of security thinking you might actually be able to log in and get something done.

What would Alexander Graham Bell do?
 
I updated my web profile yesterday and discovered that all of my weeks were missing.
 
Wow! That is scary!!! I wonder how many other weeks they have "lost?"

I updated my web profile yesterday and discovered that all of my weeks were missing.
 
Before I retired I worked in IT and if this had happened to my organisation we would have been kicking butt by Sunday AM. By Sunday PM the whole system would have been rolled back to its pre-update state and back up with appologies by Sunday night or Monday morning. This is unacceptable.
 
Real POS redo, must have had web site rebuilt overseas. Used to work fine now useless, insisting on redo of all account information, that is all probably lost, hopefully not stolen!:crash:
 
At least as of a minute ago they have finally had the decency to pull down the "Log In" screen and put up their message that system is completely broken and they're trying to fix it. The "Log In" screen lulled you into a false sense of security thinking you might actually be able to log in and get something done.
Code:
Our systems are currently down. We are working on resolving the issues as quickly as possible. Please try again later.

We apologize for any inconvenience this may cause.
 
It has been three full days now, this is not acceptable!!
 
Oh goodie! It's back up. WAIT!!! Guess what? I still cannot get into the system with my Hyatt weeks account. I can get in with my Marriott/Polo Towers account and search, etc. I cannot believe this! I am calling them first thing in the morning and finding out just what the heck is going on.
 
Well as of 08:40 GMT in the UK I can now log in with my new login id and password rather than as in the past using my member id and password. All my details are there - all my units are correct and my history is correct.

However the Community is not working at present. Well it is not working for me !!
 
Well, it was an interesting phonecon this a.m. and I was actually nice when I finally got someone on the line. I still could not log on with my Hyatt weeks and they had to send me over to the IT department to resolve it. Turns out, because our weeks are in our trust it threw the system into a tizzy in trying to match the title up with the membership number. It was a whole new experience for the IT person but she was so helpful and nice. She finally figured out what to do and it works just fine. She was so excited to have gotten my call because it helped her figure out a bug in the system. It was kind of funny actually.

I'm still irritated with the whole launching of the system but in the end all is well. However, there is no excuse for how poorly it was rolled out. Shame on II.
 
Top