• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Need a correct address to Recind a Hilton time share purchase.

Tri123

newbie
Joined
Aug 31, 2015
Messages
7
Reaction score
0
Points
0
Location
Florida
After a 4 hour session at Parc Sole yesterday, we walked away with a $29,000 time share purchase. As soon as we got back to the resort where we are staying, I started looking up how to rescind our purchase. As after reading TUG and researching the value of Hilton honors points I realized we had very subtly been bombarded with pressure to purchase the timeshare. My husband and I commented during the presentation that we both felt pressured. we should have walked away then..

I have already composed out letter of rescission I just need an address to send it to.

I have been through all the contract etc several times, finding mention of the right to rescind and the medium through which it should be sent, but no address which to send it.

The unit we purchased is at The Borgo Alle Vigne resort in Italy.
 

Cyberc

TUG Member
Joined
Jul 16, 2014
Messages
2,094
Reaction score
643
Points
223
Location
Denmark
After a 4 hour session at Parc Sole yesterday, we walked away with a $29,000 time share purchase. As soon as we got back to the resort where we are staying, I started looking up how to rescind our purchase. As after reading TUG and researching the value of Hilton honors points I realized we had very subtly been bombarded with pressure to purchase the timeshare. My husband and I commented during the presentation that we both felt pressured. we should have walked away then..

I have already composed out letter of rescission I just need an address to send it to.

I have been through all the contract etc several times, finding mention of the right to rescind and the medium through which it should be sent, but no address which to send it.

The unit we purchased is at The Borgo Alle Vigne resort in Italy.


Hi

The address should be in the documents you got.

Just out of curiosity how many points did you purchase for the 29.000$ and how many bonus points did you get?

Regards
 

JSparling

TUG Review Crew
TUG Member
Joined
Feb 23, 2014
Messages
362
Reaction score
17
Points
128
Location
Castle Pines, CO
Hilton Honors points and HGVC (timeshare) points are not the same thing. A night at a Hampton Inn will cost you 30,000 Hilton Honor points. A week in a 2-bedroom timeshare with HGVC will cost you 7,000 HGVC points.

$29,000 is too much for what you got - no matter what it is. However, make sure you don't Google the wrong term and freak out because you are looking at the wrong type of points.
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,462
Reaction score
7,277
Points
948
Resorts Owned
HGVC & GTS
Google is your friend. Absent any address in the contract or other document that refers to it, use these addresses (shirley one is listed in some document):

Address To: Hilton Grand Vacations / ATTN: Contract Services - Rescission

Sales+Marketing and Member Services:
6355 Metrowest Blvd #180, Orlando, FL 32835

Executive Office:
5323 Millenia Lakes Blvd, Suite 400, Orlando, FL 32839

Be sure to ID the Contract #, name the parties, date and location of resort.
.
 
Last edited:

theo

TUG Review Crew: Veteran
TUG Member
Joined
Mar 21, 2007
Messages
9,032
Reaction score
2,268
Points
648
Location
New England Coast
After a 4 hour session at Parc Sole yesterday, we walked away with a $29,000 time share purchase. As soon as we got back to the resort where we are staying, I started looking up how to rescind our purchase. As after reading TUG and researching the value of Hilton honors points I realized we had very subtly been bombarded with pressure to purchase the timeshare. My husband and I commented during the presentation that we both felt pressured. we should have walked away then..

I have already composed out letter of rescission I just need an address to send it to.

I have been through all the contract etc several times, finding mention of the right to rescind and the medium through which it should be sent, but no address which to send it.

The unit we purchased is at The Borgo Alle Vigne resort in Italy.

Rescission rights (and time periods) for timeshares purchased in the U.S. are determined (and vary somewhat) by individual state law, with time periods ranging from as few as 3 days to as many as 10 days. The state in which the contract is executed (as opposed to the actual location of the timeshare itself) generally determines the applicable time period available for cancellation / rescission.

That said, I have no idea where "Parc Sole" is physically located. If it's outside the U.S.A., then applicable rescission rights (if any even apply) are a whole different kettle of fish, about which I personally claim no knowledge. I hope that you have a right to rescind (cancel) under applicable laws wherever you executed the contract. :shrug:
 
Last edited:

Ty1on

TUG Member
Joined
Jun 10, 2015
Messages
5,119
Reaction score
1,952
Points
348
Rescission rights (and time periods) for timeshares purchased in the U.S. are determined (and vary somewhat) by individual state law, with time periods ranging from as few as 3 days to as many as 10 days. The state in which the contract is executed (as opposed to the actual location of the timeshare itself) generally determines the applicable time period available for cancellation / rescission.

That being said, I frankly have no idea where "Parc Sole" is physically located. If it's outside the U.S.A., then any applicable rescission rights (if any even apply) are really a whole different kettle of fish, about which I personally claim no knowledge whatsoever. I hope that you have a right to rescind (cancel) under applicable laws where you executed the contract. :shrug:

Parc Soleil is in Orlando.
 

theo

TUG Review Crew: Veteran
TUG Member
Joined
Mar 21, 2007
Messages
9,032
Reaction score
2,268
Points
648
Location
New England Coast
Parc Soleil is in Orlando.

10 days to rescind then. Odd (and possibly not even in compliance with applicable Florida law) that an address is reportedly missing from the rescission instructions. :ponder:
 

Cyberc

TUG Member
Joined
Jul 16, 2014
Messages
2,094
Reaction score
643
Points
223
Location
Denmark
10 days to rescind then. Odd (and possibly not even in compliance with applicable Florida law) that an address is reportedly missing from the rescission instructions. :ponder:

Does the 10 days also come into consideration when the property OP purchased at is in Italy?

Regards
 

theo

TUG Review Crew: Veteran
TUG Member
Joined
Mar 21, 2007
Messages
9,032
Reaction score
2,268
Points
648
Location
New England Coast
Does the 10 days also come into consideration when the property OP purchased at is in Italy?

To the best of my knowledge and belief, in the U.S. the rescission laws of the state in which a contract is executed determine and dictate the rescission time period.
I don't believe that it particulalry matters where the "product" itself is located, even if in another state (...or another country).
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,462
Reaction score
7,277
Points
948
Resorts Owned
HGVC & GTS
I concur with Theo. My reading of Florida Statutes on the subject (Sections 721.03 & 721.06), is that the disclosure and rescission period applies to offerings made inside the state, even if the TS is located outside the state.

Section 721.03(1)(c)1. -- "The offering for sale in this state of timeshare accommodations and facilities located outside the state is subject only to the provisions of ss. 721.01-721.12..." (which includes the rescission disclosure).
 
Last edited:

Caperguy

newbie
Joined
Aug 31, 2015
Messages
30
Reaction score
0
Points
0
just went through a cancellation myself...we dealt with Parc Soleil and they said e-mailing/faxing them was sufficient. However, to be sure, we also sent registered letters to the two addresses in our documentation: one was the Quality Assurance Manager we dealt with at Parc Soleil. The other was their Corporate building in Las Vegas. The final page of the purchase agreement stated in bold the ability to rescind within 10 days (Florida statute) and noted the Orlando address. There was a separate page that listed all the documents you were given and you had to sign this page - that page noted rescind notice had to be given to Las Vegas.

good luck, and as I was told - check the resale listings for better prices!
 

Tri123

newbie
Joined
Aug 31, 2015
Messages
7
Reaction score
0
Points
0
Location
Florida
Thank you so much everyone for all the information, and advice.

After I sent out letter of rescission I looked again and found the address and contact person to send the rescission to.
I sent it to the correct address but not addressed to the contact person, it was delivered and signed for.
I wonder should I send it again to the person specified in the information about rescission, or just assume in that it was delivered to the correct address that it got to the correct person?

I guess I could call to F/u.

Thanks again everyone for your responses
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
57,668
Reaction score
9,088
Points
1,849
Resorts Owned
WKORV, WKV, 2-SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim)
Absolutely do NOT call - they will do everything in their power to talk you out of rescinding.

PLUS - Calling has no legal standing, so whatever they tell you over the phone, doesn't matter, because only the WRITTEN rescission counts.

***You may get calls from your sales person now - don't answer the phone, don't return their calls - the sales office has NO authority on rescissions, they are just trying to talk you out of it and protect their commission - DON'T TALK TO THEM!

If you sent it to the right address, don't worry about the person's name - they already KNOW who handles rescissions.
 

Tri123

newbie
Joined
Aug 31, 2015
Messages
7
Reaction score
0
Points
0
Location
Florida
Paperwork states 14 days!

I just reviewed my paperwork again. In 3 places it states the cancellation period is 14 days.
This is including the paragraph in BOLD. It starts out you may cancel your contract without any penalty within 14 calendar days after the date you sign your contract or on the date on which you receive the last of all documents
Required to be given to you pursuant to section 721. 07(6), florida statutes, which ever is later.

Further down it talks about a 10 day cancellation period. Tied in with if there is any change in the public offering

The last paragraph also in BOLD states you have the right to cancel the contract until midnight of the 14th calendar day.

Thank goodness I came to my senses, I'm sure there are some folks out there that have been mislead and ended up stuck with their unwanted purchase.

Why would they say that when Florida is a 10 day cancellation period. Perhaps to mislead people.?

There was a question earlier asking how many points we got for our purchase price which was in fact 36,000 not 29,000 I forgot to add in the 20% we put down. We got 7,000 points which brought us to 14,000 points Elite status*#*
Surprise there was also extra incentive of another 35,000 points. Because it was the end of the month.

Hgvc are good at what they do, they have some very skilled sales people, as I noticed 2 other couples purchasing. There was one poor family who were still there after we left and they had been there as long as us already.! We were at an owners update!!
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,462
Reaction score
7,277
Points
948
Resorts Owned
HGVC & GTS
I just reviewed my paperwork again. In 3 places it states the cancellation period is 14 days....

The 10-day period is what is prescribed by Sections 721.06 & 721.07, Florida Statutes.
If the seller chooses to put 14 days in /your/ contract, it may be that's becuz the TS is
out-of-state and there's a 14-day period that applies where the TS is located. The 14
day term may be enforceable, but to be safe, IMHO, you should go by Florida Statutes.
.
 
Last edited:

Tri123

newbie
Joined
Aug 31, 2015
Messages
7
Reaction score
0
Points
0
Location
Florida
Still waiting!
I sent the first rescission letter on 8/31 that was delivered and signed for on 9/2 I sent it to the correct address but not to the specific person. So just to be on the safe side I mailed another certified letter on 9/3 to the specific person, that was delivered on 9/8.
I know I need to be patient, I just want to know for sure the contract is cancelled. I will keep looking for our down payment to be refunded to our CC.
Hopefully my next post will be to say it's all over !
 

OBMBM

newbie
Joined
Sep 12, 2015
Messages
1
Reaction score
0
Points
0
Address to Cancel

I have been following this thread. Would you please share the address that you used to cancel you agreement? I also purchased at Tuscany while visiting at Parc Solei and have a few more days to cancel. Thanks in advance for sharing
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,462
Reaction score
7,277
Points
948
Resorts Owned
HGVC & GTS
Would you please share the address that you used to cancel you agreement? I also purchased at Tuscany while visiting at Parc Solei and have a few more days to cancel.

It should be stated in your copy of the contract, just above where you signed
... Is it not?
.
 

theo

TUG Review Crew: Veteran
TUG Member
Joined
Mar 21, 2007
Messages
9,032
Reaction score
2,268
Points
648
Location
New England Coast
Rescission Redux...

just went through a cancellation myself...we dealt with Parc Soleil and they said e-mailing/faxing them was sufficient. <snip>

I previously missed and just now noticed the blue highlighted line above and the observation prompts me to belatedly reinforce a few relevant points.

1. In the U.S., rescission instructions are required to be provided in writing at the time of contract execution of any developer-direct timeshare purchase.
These instructions may be incorporated within the contract itself or in separate material, but in writing in any scenario and at the same time as contract execution.
Any and all verbal statements made by the sales weasels about rescission mean absolutely nothing; this is a matter of applicable state law.

2. Frankly, I cannot envision a scenario in which a mere email message would be sufficient, acceptable or legally adequate to effect a contract rescission.

3. Fax date / time stamping can be very easily manipulated by either the sender or the recipient --- not a good idea to use fax as a means of rescission notification.
Postal service on the other hand provides objective, hard copy, court-acknowledged evidence of postmark date, which is the only date that ultimately matters.
 
Last edited:

Jason245

TUG Review Crew: Expert
TUG Member
Joined
Jul 14, 2014
Messages
1,920
Reaction score
171
Points
173
2. Frankly, I cannot envision a scenario in which a mere email message would be sufficient, acceptable or legally adequate to effect a contract rescission.

Electronic signatures are legal in the USA for contracts. Delivery of contracts Via e-mail (scanned PDF copies) are perfectly legal and are a part of every day business for many companies (In fact, all my resale purchases were done this way, I even signed bank loan contracts this way). Heck, the last time I had a fax number, faxes were e-mailed directly to me (no fax machine).

If HGVC provides for the ability to scan and e-mail recision documentation to them, I actually give them a thumbs up for being customer friendly. Ultimatly, they are required at a minimum to abide by what is written in the contract, but they are always allowed to provide for more.
 

MikeinSoCal

TUG Member
Joined
May 1, 2012
Messages
242
Reaction score
32
Points
238
I remember when I rescinded a couple of years ago, the contract stated that it must be by mail. Nothing about email or fax. I would always go with the contract states.
 

theo

TUG Review Crew: Veteran
TUG Member
Joined
Mar 21, 2007
Messages
9,032
Reaction score
2,268
Points
648
Location
New England Coast
I remember when I rescinded a couple of years ago, the contract stated that it must be by mail. Nothing about email or fax. I would always go with the contract states.

These are the words and observations of a wise and prudent man.

There are no brownie points (nor any contractual compliance) for unilaterally deciding to use electronic communication avenues, however convenient they might be, when rescission instructions associated with a contract plainly and specifically identify and require use of USPS mail.
 

taterhed

TUG Member
Joined
Sep 28, 2011
Messages
4,536
Reaction score
1,901
Points
399
Location
Virginia
Resorts Owned
Westin WKORV OFD
Marriott's Grande Vista
Worldmark x2
SVV Bella 81k
Just for giggles, I researched the email/fax/certified/delivery receipt/FedEx thing one day when I was bored.

Very interesting.
There are a number of companies that advertise and guarantee electronic methods of legal delivery (for any number of situations). There are many delivery services that advertise and guarantee 'official' methods of delivery suitable for 'proof of deliver' in a court of law.

But, if you look hard enough, you'll find cases that UPHOLD modern electronic delivery (secure email/fax/electronic delivery) listed in the same search result as cases where electronic delivery was NOT accepted due to specific instructions issued in the agreement/statute etc...
Ditto for the certified/priority/USPS vs FedEx/UPS/Courier. Legality confirmed for some, denied for others.

In the end, I'd comply with the contract and statute stipulations to the max extent possible (minimum time, delivery method etc...) and not take any chances. If it says certified--USPS certified it is. Doesn't hurt to send a fax or email as well. Very funny how states/courts interpret things so differently. Not so funny if it's you on the painful end of the sharp stick.
 
Top