We just left there Sat. and also was not impressed. Spacious 2 bedroom unit but needs updating and no midweek cleanup service (don't know if that was always that way or just new to save money because of the economy). Absolutely no where near 5 star. And yes the reception should be changed, rebuilt or updated. It looks like your checking into a trailer, not a good 1st impression, thought it was a temporary checkin. Got on short notice for Thanksgiving week, so served it's purpose. But also don't think we'll go back again.