My options on cancelling/changing my week

[Pamplemousse]

I'm in a similar situation but with less options. I used my Florida club to get into OceanPointe and then rented it on Red Week in March. The renter wants to get out, i'm inside of 60 days and so far, the resort is mostly closed. However, its FL and DeSantis is itching to open up next week. My booking is for June 6th so I'm certain the pool/beach/gym/restaurant will be open, but I get why he's nervous about flying/traveling.

If I let him out of the reservation, then I'm stuck using it right? or I'd have to throw it up on here for cheap and lose over $1000...

Are you sure you can’t deposit it into II?
I don’t have Florida club myself but my neighbor does and long story short I think she had to deposit a sister resort ressie into II last year. Someone will correct me if I’m wrong and you could search Florida club on these boards.

If you are inside of 60 days the deposit into II is a late deposit (59-14 days) and will limit you to manual exchanging 60 days in advance but week will be good for 2 years.
Or else you could wait it some and see if Marriott extends its special cancellation policy out past 5/14.

 

[Renzo]

I made an agreement last year for the week of July 4th, 2020. Renter signed agreement understanding all transactions were final, and the week on redweek was posted under strick which means no refunds. Rented decided not to go for personal reason and because it may not be the best the to travel now. Of course I understand and I want to be fair. I called Marriott and I can move it during gold season this year or exchange to ii for 2 years. What should I do? Or what’s your opinion?

 

[Renzo]

Thank you.

 

[dioxide45]

I made an agreement last year for the week of July 4th, 2020. Renter signed agreement understanding all transactions were final, and the week on redweek was posted under strick which means no refunds. Rented decided not to go for personal reason and because it may not be the best the to travel now. Of course I understand and I want to be fair. I called Marriott and I can move it during gold season this year or exchange to ii for 2 years. What should I do? Or what’s your opinion?

Did you use Redweeks full service option or your own contract?

 

[Renzo]

I used my own agreement.

 

[dioxide45]

I used my own agreement.

Then the decision is yours. If the renter is willing and able to travel at a different time in Gold Season, then you should be willing to see if you can find them something that works. You are still outside of 60 days, so you would get a full deposit. You could offer the renter the ability to get an exchange somewhere, but of course what they want may not be possible. Barring any of those, you need to decide how to handle it.

 

[Renzo]

Thank you.

 

[TheTimeTraveler]

I'm in a similar situation but with less options. I used my Florida club to get into OceanPointe and then rented it on Red Week in March. The renter wants to get out, i'm inside of 60 days and so far, the resort is mostly closed. However, its FL and DeSantis is itching to open up next week. My booking is for June 6th so I'm certain the pool/beach/gym/restaurant will be open, but I get why he's nervous about flying/traveling.

If I let him out of the reservation, then I'm stuck using it right? or I'd have to throw it up on here for cheap and lose over $1000...

If it's a 2020 Florida Club Gold Week (which it is) then why not see if Marriott will waive and allow you to reserve for later in the year at any one of the five Florida Club Resorts that have the same gold season and same size villa? You will still be able to rent this week.

The other alternative is to go with Interval but you won't be allowed to rent that....




.

 

[Beachspace]

If it's a 2020 Florida Club Gold Week (which it is) then why not see if Marriott will waive and allow you to reserve for later in the year at any one of the five Florida Club Resorts that have the same gold season and same size villa? You will still be able to rent this week.

The other alternative is to go with Interval but you won't be allowed to rent that....

.

I called customer service, he said all I have is a late deposit option up until 14 days prior to arrival. Good for 2 years, 1 week of travel and there is a fee($69 I believe?). I didn't press to waive the fee, hoping the renter sticks with the reservation at this point and I'm sure DeSantis will announce reopening of stuff today/tomorrow. By June 1st, I would imagine beaches in Palm Beach and the pool/gym/activity center would be open.

Maybe I can call again and get someone different on the phone and really press them for keeping a FL club reservation at a different resort.

 

[Theiggy]

Getting close to cancelling. My parents have same week booked through an exchange but they are enrolled week owners. What are their options? We are still more than 60 days out.

ETA- do they just keep retrading?
Is there a point to eplus if your MVC week is enrolled?

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[dioxide45]

Getting close to cancelling. My parents have same week booked through an exchange but they are enrolled week owners. What are their options? We are still more than 60 days out.

ETA- do they just keep retrading?
Is there a point to eplus if your MVC week is enrolled?

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If they have an exchange more than 60 days out. Just be sure to have them retrade before they hit 60. They can re-trade for anything as long as it is Marriott to Marriott. Even just a place to park their week as far out as possible. Once inside of 60 days, you are stuck in to flexchange retrades.

 

[Steve Fatula]

Getting close to cancelling. My parents have same week booked through an exchange but they are enrolled week owners. What are their options? We are still more than 60 days out.

ETA- do they just keep retrading?
Is there a point to eplus if your MVC week is enrolled?

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Enrolled outside of 60 days is easy. Retrade it to the farthest out it allows you to, like 2 years or so. Any Marriott (free). It's just a placeholder, let it sit until you are ready to make a real exchange. No need to keep retrading since you are outside of 60 days. If you get within that, then you can only retrade to 2 months out and you have to keep retrading.

Eplus can be useful if you trade outside of Marriott.

 

[Theiggy]

Enrolled outside of 60 days is easy. Retrade it to the farthest out it allows you to, like 2 years or so. Any Marriott (free). It's just a placeholder, let it sit until you are ready to make a real exchange. No need to keep retrading since you are outside of 60 days. If you get within that, then you can only retrade to 2 months out and you have to keep retrading.

Eplus can be useful if you trade outside of Marriott.

You explained it perfectly thank you Steve.


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[dioxide45]

One thing to keep in mind though with retrading is the original deposit expiration. You won't be able to retrade out beyond that date. So if the original deposit was set to expire shortly after the checkin date, you will be limited on how far out you can retrade.

If the deposit is set to expire soon, your best bet will be to retrade out as far as you can. You will then be able to add ePlus to the new exchange week and it will give you another year past the checkin date and three retrades. $59 fee of course but worth it over extending a deposit.