Marriott Vacation Club App Check-in?

[Rebecca A]

I've never used the Marriott Vacation Club App to check-in, but just received an email regarding checking in on the app for my upcoming vacation at Ford's Colony. Is there any advantage to using or not using the app for check-in?

 

[Hindsite]

some info here on experience: https://tugbbs.com/forums/threads/mobile-check-in-at-mvcs.378523/

 

[daviator]

Checking in on the app can shorten (somewhat) but does not eliminate the in-person check-in experience. I think it's worth doing, at least it removes the need for them to ask you some of the questions that you can answer during the app check-in process.

 

[ljmiii]

I've never used the Marriott Vacation Club App to check-in, but just received an email regarding checking in on the app for my upcoming vacation at Ford's Colony. Is there any advantage to using or not using the app for check-in?

If it's a simple check in - only one villa where you and everyone else in the villa is allowed charging privileges - then I expect it will make check in easier.

At KBC, I made the mistake of checking in using the app when this was not the case and it took at least twice as long as normal. Basically I entered what I wanted for our two villas and they messed it all up.

 

[BJRSanDiego]

IMHO, the app check-in is something that I won't use. So - - if I use it, it'll take me a couple of minutes to use it in order to save maybe -- a couple of minutes. If the app is as good as the current Marriott app to check on future activities, it'll be a waste of time.

 

[dougp26364]

We’ve used it twice. It really hasn’t offered much, if any, advantage. I can’t say it’s cut any time off of the check in process.

We own with another company that does a much nicer job with online check in. They collect everything they need and all we have to do is show ID and tap the CC for incidentals. They have everything ready in a packet for us except the room keys.

With Marriott we’ve still had to go through the entire check in process. I just don’t see the point

 

[1Kflyerguy]

I attended the owner's coffee at Ocean Palms this week, and the front office manager said the online check-in is still a work in progress. They are planning to have mobile room keys for your phone by the end of the year. Personally, I never use the room keys on my phone for hotels that offer it, so that's not really exciting to me.

No idea how they will handle the parking pass, etc., if they do get the keys working on your phone. Actually, I am not sure the parking pass does much more than force you to see the concierge to schedule an update...

 

[daviator]

I attended the owner's coffee at Ocean Palms this week, and the front office manager said the online check-in is still a work in progress. They are planning to have mobile room keys for your phone by the end of the year. Personally, I never use the room keys on my phone for hotels that offer it, so that's not really exciting to me.

No idea how they will handle the parking pass, etc., if they do get the keys working on your phone. Actually, I am not sure the parking pass does much more than force you to see the concierge to schedule an update...

Mobile keys are a pain in the butt, not a “feature” they should be putting effort into. When they work, it takes 10x longer to get into your room with a mobile key than with a keycard. It’s a feature without a benefit (it would be useful if you forgot or lost your keycard, but otherwise it has no value in my opinion.)

 

[TUGBrian]

just got my notification as well for my stay next week. figure ill give it a shot! though we check in on a monday and I dont exactly expect staggeringly long lines!

 

[echino]

I checked in on the app, no advantage whatsoever. Got asked all the questions again when checking in in person at the front desk, despite already answering them in the app. No time savings.

I suspect the real purpose of online check in is to collect or confirm your info for timeshare sales.

 

[daviator]

I checked in on the app, no advantage whatsoever. Got asked all the questions again when checking in in person at the front desk, despite already answering them in the app. No time savings.

I suspect the real purpose of online check in is to collect or confirm your info for timeshare sales.

It probably varies by property. I’ve not been asked any of the pre-answered questions when I’ve done the advance checkin, and so I reckon it’s saved me 3-4 minutes at the front desk each time. But probably there are some properties or some people who aren’t using the provided information to save you time.