Mobile Check-In at MVCs

[Fasttr]

Appears it’s done via the MVC app. Available at most US resorts.

 

[Hindsite]

Is there a place on the app to rant so everyone can hear "I'm chairman level so I'm entitled to the best unit". If not it'll never catch on....

 

[davidvel]

You'll still have to go to front desk I predict.

 

[JohnPaul]

I suspect it is similar to the "pre check in" process at another of our timeshares. You complete most of your information on line. At check in you basically just show ID and get your keys.

 

[sea&ski]

I suspect it is similar to the "pre check in" process at another of our timeshares. You complete most of your information on line. At check in you basically just show ID and get your keys.

This may be saving a minute? You still need keys, as JohnPaul said, plus you need a parking pass (probably) for your windshield, plus plus plus. Oh yes, the obligatory haranguing about attending a presentation. I'm fine with going to the front desk.

 

[rthib]

Would be useful if they can notify you that your room is actually ready.

 

[TolmiePeak]

I suspect it is similar to the "pre check in" process at another of our timeshares. You complete most of your information on line. At check in you basically just show ID and get your keys.

Why don't they just use biometrics like TSA does. They have found out that IDs aren't a good way to verify identity.

 

[dougp26364]

Is there a place on the app to rant so everyone can hear "I'm chairman level so I'm entitled to the best unit". If not it'll never catch on....

On one hand I feel insulted.
On the other hand we haven’t had a bad room assignment either.

 

[Hindsite]

On one hand I feel insulted.
On the other hand we haven’t had a bad room assignment either.

Are you a check-in ranter?

 

[dougp26364]

I suspect it is similar to the "pre check in" process at another of our timeshares. You complete most of your information on line. At check in you basically just show ID and get your keys.

We have a resort which does pre-check in online. It does make the process quicker at the desk, but we do still have to stop at the desk and do the CC thing and get our room keys. Not to mention picking up the parking pass from the concierge.

 

[dougp26364]

Are you a check-in ranter?

Nope. I take the unit they give us.
Personally I hate the complainer giving the people at check in a hard time over the unit they received.
But we are Chairman’s level and it is slightly insulting to insinuate that chairman’s level owners cry about not getting the very best units.

 

[jabberwocky]

Appears it’s done via the MVC app. Available at most US resorts.

It looks like Vistana owners can use the Vistana app as well. I received an email and it shows a window of expedited check in beside the upcoming stays.

 

[daviator]

If this can save me the dreaded visit to the concierge, I'm all for it. The last thing I want at check-in is the pressure for a sales presentation.

 

[Hindsite]

But we are Chairman’s level and it is slightly insulting to insinuate that chairman’s level owners cry about not getting the very best units.

Apologies if you found it insulting, its something that I hear too often and I have no idea whether the people actually are that level or not as there are people who would try it on no matter what. I'm not talking about someone who courteously asks for unit assignment in line with what they are entitled to for their OBL, its the loud ranting that is the issue. Thank you for not being one of them , and good to hear that the system delivers unit assignment in line with your OBL and expectations without the need to rant.

 

[dougp26364]

FWIW, I looked closer at this through the app. It’s not really advanced check in. It’s just advanced registration. As noted by @davidvel you’re still going to have to go to the guest registration desk to complete the process. Hopefully it speeds things up a little.

 

[dougp26364]

Apologies if you found it insulting, its something that I hear too often and I have no idea whether the people actually are that level or not as there are people who would try it on no matter what. I'm not talking about someone who courteously asks for unit assignment in line with what they are entitled to for their OBL, its the loud ranting that is the issue. Thank you for not being one of them , and good to hear that the system delivers unit assignment in line with your OBL and expectations without the need to rant.

After owning timeshare for 27 years I hear you, but it’s not just chairman’s level. I’ve seen grown adults throw temper tantrums over unit placement that were weeks exchangers (pre-points and ownership levels) from the very beginning. Ocean Pointe use to be one of the worst for adults throwing a tantrum. Probably because they use to have very high owner occupancy and they tried to rotate the prime locations as much as possible so everyone got a chance at a good view. Entitled exchange guests who owned multiple weeks seemed to be the worst from what I witnessed. I once sat in a group “update” and listened to a woman complain the entire time about how she couldn’t get an exchange into Hawaii. When asked she said she stared looking for exchanges about 30 days out from her desired check in. I’ve always blamed sales and marketing for the lies they tell to get you to buy more. I’m afraid it’s only become worse as the years have gone on.

We own at one resort (non-Marriott) where I intentionally arrive right at 4pm or a little earlier, just to make sure we don’t get bumped from our original unit assignment. To many times in the past I’ve witnessed grown adults throwing a tantrum until guest registration looked to see what else was available too try to appease them and get them away from the desk. I find their actions appalling with their entitlement.

FWIW, sales will lead you to believe that status like Executive, Presidential and Chairman levels will get you status when it comes to unit placement. That leads to expectations from the uninformed and tantrums at registration. Therein lies the problem IMO. We’ve heard the lies ourselves. When we were new to the game we tended to believe more than we should.

 

[Dean]

Is there a place on the app to rant so everyone can hear "I'm chairman level so I'm entitled to the best unit". If not it'll never catch on....

I took this as tongue in cheek. The front desk meltdowns are a pet peeve of mine. I'm sure I don't have enough info to judge what groups are most likely to do this but I believe that personality is the main factor. Beyond that I suspect it's new owners, clueless owners and renters mostly because they are unaware and ill informed of what they actually bought. I'm always amazed at long term owners who are so ill informed of what they own and the realities of timesharing. But mostly it's PPP.

 

[southernpat]

Nope. I take the unit they give us.
Personally I hate the complainer giving the people at check in a hard time over the unit they received.
But we are Chairman’s level and it is slightly insulting to insinuate that chairman’s level owners cry about not getting the very best units.

Don't take it personally, I'm select level and still bitch about the unit I receive..lol..

 

[kozykritter]

I don't get angry in this situation. I put on my sad face (it's real at that point!) and ask them if there is anything they can do to get me a room that fits what I requested (low noise since I'm sensitive to it). Sometimes they can help, sometimes they can't but asking nicely can usually get you more than yelling or walking away angry without even trying IMHO.

 

[Dean]

Even worse than complaining is offering a bride to affect the unit assignment IMO.

 

[hangloose]

FWIW, I looked closer at this through the app. It’s not really advanced check in. It’s just advanced registration. As noted by @davidvel you’re still going to have to go to the guest registration desk to complete the process. Hopefully it speeds things up a little.

Hopefully it speeds the process up, as certain resorts/time periods have lengthy waits.

But, I was still hoping for the entire bypass of the registration/front desk to go directly to my room. Extra points if I see my welcome packet already in the room.

One can dream....

 

[Fasttr]

Even worse than complaining is offering a bride to affect the unit assignment IMO.

You offer up your wife to gain a better room assignment? Hmmmmm.

 

[davidvel]

I took this as tongue in cheek. The front desk meltdowns are a pet peeve of mine. I'm sure I don't have enough info to judge what groups are most likely to do this but I believe that personality is the main factor. Beyond that I suspect it's new owners, clueless owners and renters mostly because they are unaware and ill informed of what they actually bought. I'm always amazed at long term owners who are so ill informed of what they own and the realities of timesharing. But mostly it's PPP.

My belief is they wouldn't do it unless it worked often enough. Staff should call a manager and security and escort them out of line until they are cordial, then send them to the back of the line.

Bullies should never be accommodated in a just world. But this will never happen because everyone and every business has become too scared to do the right thing.

 

[Dean]

You offer up your wife to gain a better room assignment? Hmmmmm.

LOL, no but I'll use your credit card to Venmo them LOL.

 

[dougp26364]

@

Hopefully it speeds the process up, as certain resorts/time periods have lengthy waits.

But, I was still hoping for the entire bypass of the registration/front desk to go directly to my room. Extra points if I see my welcome packet already in the room.

One can dream....

I’d like to think it will cut down a little time so long as people use the option. It does hell a little at the resort we own that’s been doing pre-registration, but not by a lot