gcoleman
TUG Member
- Joined
- Aug 28, 2011
- Messages
- 55
- Reaction score
- 8
- Location
- Washington, DC, area
- Resorts Owned
-
Marriott Ko Olina Beach Club
Marriott Boston Customs House
Aloha, all,
I have 4 weeks reserved for Marriott Ko Olina Resort in April/May, and am thinking about what I should do about the corona virus problem. Perhaps some of you can comment on my thoughts?
I called Marriott and asked about options, and the person I spoke to (who didn't sound very knowledgeable) told me that cancellation of owner weeks is a loss for me, and that is why I was supposed to buy vacation insurance. I had bought the insurance. So I should just call the insurance company, file a claim and get my Maintenance fees back?
Is that true? Is there no way to reschedule the date on my reservation to another time, say in September, if the weeks are available? Even if there is a change fee? I have a call-back request into Marriott right now, and I'm waiting to hear from someone there who can help me with the answer to this question, but I'm wondering if any of you have encountered this before?
Otherwise, would I deposit the weeks into Interval and hope I could exchange into something later? I think I have heard that exchanging back into a Marriott property, especially your home property, through Interval, is not available...True?
Also, if I deposit into Interval at this late date, (Late Deposit) would I only be eligible for last minute exchanges?
Anyone have any suggestions on what I can do?
Mahalo
I have 4 weeks reserved for Marriott Ko Olina Resort in April/May, and am thinking about what I should do about the corona virus problem. Perhaps some of you can comment on my thoughts?
I called Marriott and asked about options, and the person I spoke to (who didn't sound very knowledgeable) told me that cancellation of owner weeks is a loss for me, and that is why I was supposed to buy vacation insurance. I had bought the insurance. So I should just call the insurance company, file a claim and get my Maintenance fees back?
Is that true? Is there no way to reschedule the date on my reservation to another time, say in September, if the weeks are available? Even if there is a change fee? I have a call-back request into Marriott right now, and I'm waiting to hear from someone there who can help me with the answer to this question, but I'm wondering if any of you have encountered this before?
Otherwise, would I deposit the weeks into Interval and hope I could exchange into something later? I think I have heard that exchanging back into a Marriott property, especially your home property, through Interval, is not available...True?
Also, if I deposit into Interval at this late date, (Late Deposit) would I only be eligible for last minute exchanges?
Anyone have any suggestions on what I can do?
Mahalo